Spoiled holiday and New Year at Mexicana Sharm Resort! Theft!

Written: 31 january 2014
Travel time: 28 december 2013 — 8 january 2014
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Spoiled holiday and New Year at Mexicana Sharm Resort!
We went with a young man for 12 days from December 28 to January 9.2014.
They met us with extortion . . for settling in a standard room-surcharge-$30 . . but I was lucky that I know English)) then they tried to take the same amount for the fact that the pool is visible from the window ”and that“ it is not visible and not heard from the window construction"!!
The stars are not as advertised. Rather, 3, Anya 4. For the first couple of days, they were generally hungry . . they fed sourdough . . soup-salt water with burnt vermicelli . . and stuff like that.
There were holes in the curtains, rust everywhere, cockroaches proudly paced the room.
The camera was stolen from the room. Suspicions fall on the hotel staff (reception), so many coincidences! Our room and all things were turned over. . they searched US like thieves and did not even apologize.

After the fact of theft, our room was simply not cleaned - the cleaners were afraid to come to us. Cleaned up by myself!
No animation, neither in the hotel nor on the beach! Drinks are not all all-inclusive (on the beach only cola and sprite . . everything)
New Year! Ooooh. . that's another story! The program of 4 numbers is the same dancer "from left to right", then "from right to left". Food from the buffet began to quietly disappear, like all our plates at 22.00! At 23.00 it was almost empty! There were people sitting at completely empty tables in the hall. Those who put delicious and went to dance . . when they returned, they did not find their plate.
They told the Tez-Tour employee . . in response, he just laughed . . “and in other hotels people live even worse . . ha ha”
I wrote a claim to Tez-Tour, asked for compensation for spoiled vacation. They politely refused. No compensation"
Now I'm looking for people who were "lucky" to rest in this hotel, those who have complaints, as well as to Tez-Tour. Photos with empty tables from the new year are welcome, as well as with cockroaches. Platinoviy_slon@mail. ru is my mail for affected tourists.
I collect everyone. We will write a complaint to Rostourism and Rospotrebnadzor.
Translated automatically from Russian. View original