Нормальный отель, но на пятерку не тянет Good hotel, but not a 5 star

Good afternoon, I want to tell you about the rest in the above hotel.
Our family arrived at the hotel at night and we were settled within 15 minutes. The rooms at check-in were clean, although further cleaning was for formality, maybe it depends on the amount of money left or I find fault, I don’t know (on the first day we found out that our bidet was leaking, after the repair of which there was dirt on the floor so it didn’t they wiped it until we asked for it, when the toilet paper ran out, they didn’t immediately change it for us, as if a person didn’t go into the toilet when cleaning, besides, there was hair in the shower that was not removed until we asked), and so things were removed and the bed was made.
The territory is large, although it is not fully open, everything is conveniently located, from all the rooms there is a descent to a large heated pool, the beach area is not flat, there are drops on which there are sunbeds, plastic panton. I was very unpleasantly surprised by the lack of a locker room (maybe we just didn’t find it), as well as the lack of a toilet that was only at the bar near the pool, the mattresses on the sun loungers were old cracked and full of holes. At this point in writing the review, we remembered about the beach towels that we put on the mattresses, this is the first five in which towels can only be changed at the cleaner who cleans the room (you won’t change your wet towel for a new one on the beach). Before 6.12 we did not see animation as such. Only one girl tried, who from 20:30 to 21:00 held a disco for children, all the other animators were constantly near the girls who came to relax without parents, this applies to both the beach and the evening, it didn’t upset us much because we came with our company , but it seems strange to me that in 9 days, when 30% of the hotel was loaded, they didn’t come to meet us and say hello. From 6.12 another animator girl and a guy of Egyptian appearance arrived, and immediately we heard an invitation to volleyball and animation activity in the evening.

The food is on a solid 4, there is food but there is no taste as such, I liked the fish and the kebab. It can be seen that they save on everything, for example, there are no teaspoons for tea, instead of spoons there are plastic stirrers, drinks were running out : ( they gave wine only in the evening. The Egyptians stopped by for the weekend, after an hour there was simply no food. A la carte restaurants are the same as below. Children's high chairs for the whole holiday nirazu not cleaned.
We went from Aneh Tour, a guide named Fadi sits from them, very cunning and greedy, persuades him to go on excursions, but we would advise you not to rush, because it is more expensive than others. We bought a diving excursion from him and it turned out that we were the only ones who paid $ 110 for two, and all the rest $ 100 (the amount is not large, but it’s not nice when 30 people on the ship paid the same price, and you are more expensive) and we still bargained with him
In general, the hotel is normal, but it doesn’t pull on the top five (the first hotel where they give only one key card per room)