Great hotel, poor housekeeping

Written: 22 december 2017
Travel time: 17 — 23 december 2017
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 9.0
Cleanliness: 4.0
Food: 10.0
Amenities: 10.0
On the recommendation of the tour operator (annex tour) we chose the Monte Carlo hotel. The hotel is beautiful, the territory is chic: flowers, palm trees, greenery. The staff keeps order and knows their business: gardeners, waiters in the restaurant and on the terrace, a hookah man, security at the entrance to the hotel ++++ to everyone plus except for the cleaner of the rooms, no matter how many tips they left, they still received only a made bed, new tea, change garbage bags and once "blinded" swans. Floor, bathroom - everything was dirty, towels did not change (both beach and showers). The rooms are good, comfortable beds, but as for me, the bathroom should have been given more attention, there were also problems with hot water. It takes 7 minutes to lower the cold one in order to wait for the hot one, and sometimes you don’t have to wait for it : ) There are no complaints about the reception, except for one, they asked for an iron twice before the photo shoot, but no one brought it. Since we are talking about a photo shoot, we are grateful to Mahmud for a good time and high-quality photos (one photo processed on a $ 2 disk, we took 52 photos for $ 100). Alcohol is normal, we mostly drank rum and gin, there were no problems from the side of well-being. The food is quite varied, but for me the curls are "poor". Seafood was given twice: crabs, king prawns, squid, several types of fish. From meat-beef, chicken, chicken, turkey, liver. A lot of vegetables (here, somewhere below, they complained that those who do not eat meat remained hungry), a lot of fruits and sweets, fresh pancakes every evening, tea, coffee, grill. The beach is gorgeous, there are enough sun loungers, we came at 11-12 in the afternoon and there were always places, unlike the pool). The sea is warm, beautiful, the pontoon is plastic, but does not stagger. There is no entry from the beach, but there are a couple of places where you can take photos. Every day there is a show program on the terrace, the animators are good: water aerobics, volleyball, water polo, darts, yoga - all this is their merit, they try to pay attention and get to know each guest. Every evening, after the program, they gather people for a disco, so fans of "hang out" will have something to do. We ordered 2 excursions on the beach, but didn’t like that on the first one they demanded a tip from us (we went on a submarine $ 60 for two, a good amount for 1 hour) and did not allow us to use our camera on parasailing (I had to buy a photo from them for $ 10 so that the memory remains), so they didn’t buy more excursions from them, the rest were ordered via the Internet (if you search well, you can find it cheaper by $ 5 than from the beach ex-bureau). All in all, we liked it very much and we plan to come back here again! I recommend this hotel.
Translated automatically from Russian. View original