Great hotel with no complaints

Written: 15 february 2019
Travel time: 4 — 14 february 2019
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children; For recreation with friends, for young people
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 9.0
Cleanliness: 8.0
Food: 9.0
Amenities: 9.0
The hotel was recommended by the tour operator. It so happened that the reviews were read after paying for the tour. And thank God. After reading the reviews, they were a little upset, but not particularly scared ...For some reason, good reviews are rarely written, but leave bad reviews to our people - don’t feed bread)

I'll start with accommodation. We arrived at the hotel around 8 am. They immediately put on bracelets, put things in a storage room and sent them to breakfast. After breakfast, we waited 10-15 minutes in the lobby and were taken to our room. The room was Deluxe Garden View. They gave 1. Since we did not know the territory yet, we thought that it was near the road and far from the reception. (In fact, there is no road there, as such! The entrance to the hotel is separated by a barrier and you won’t hear any noise. We didn’t really like the view from the terrace, we returned to the reception and I chose a room overlooking the hills and the lazy river. (Were offered several rooms, but I only needed the first floor, and 2 double beds, as we are with children 3 and 9 years old).

While our room was being prepared, we were asked to wait in what had been prepared in advance. They did not leave anyone on the sofas in the lobby (as is often the case in Egypt! ) The staff at the reception is Russian-speaking. To the reception from our room, take a leisurely step with a stroller and children for about 4 minutes. It was possible to move closer to the sea, the official surcharge is $ 10 per day for a room in the middle and $ 35 with a sea view. No $ 15 in your hands will help you, as everyone is used to in Egypt). We didn’t pay extra, the view from the room was beautiful, and the fact that we had to walk a little was only for happiness, I’ll explain why later.
About the stairs! I read a review from a girl with a stroller that he could not get through anywhere, that the hotel was cascading and the stroller had to be demolished everywhere. This is complete nonsense, sorry. EVERYWHERE there are exits bypassing the steps, and ramps where there are no exits! After this review, I wanted not to take a stroller with me, but in the end I did not regret that I took it. Daughter is already 3.
5 years old, but putting her to sleep in a stroller is much easier on vacation than taking her to her room and laying her on the bed. Yes, and I helped out on evening walks - it was more convenient for my daughter to sit in a stroller, we went to the Old City on foot, walked along Il Mercato in the evening (we took sausages with us and fed hungry cats).
By food.
The dining room is more like a real restaurant - soft music plays, which drowns out the rumble of eating tourists)), tablecloths, napkins, waiters. There are always enough tables, waiters always come to help you choose a table. Lots of food! I read that there was not enough variety ...- chicken, fish and veal every day ...And what kind of variety do you need? ? Shrimps on Tuesdays. Issue 2 per person. BUT you can go as many times as you like. And it's not bad! Since if they were in the public domain, it is easy to understand that our tourists would put them into three plates and go to drink beer))) Therefore, this is a plus - there is enough for everyone.

Food is always reported when it runs out. Fish of two, three kinds always. Squids. Liver. Chopped veal. Veal medallions. Grilled chicken. Chicken KFC. Chicken on skewers. Chopped chicken. Fried minced meat with vegetables. Rice, pasta, spaghetti, mashed potatoes. Soups. Whole fruits - tangerines, apples, oranges, dates, pomegranates. Canned peaches in half, sliced ​ ​ melon, pomegranates, bananas. Baking - like everywhere else. Once (most likely on Fridays) we got on oriental sweets - tastier than usual) In the morning there is a bucket of Nutella. Her children ate with pancakes and waffles, and so did we. Therefore, walking in the hotel is useful - we tried as much as possible, 20 - 25 thousand steps. We walked outside and around the territory, because everything is very tasty. We tried to eat only vegetables and meat and fish, but still I want to try everything, everything is delicious) Grilled chicken - our chicken skewers. Husband got himself a beer. Kebab sausages are also edible!
For snacks in bars - fries, mini-shawarma, pizza, burgers. As for drinks, maybe a nuance, yes - no juices - diluted UPI. Cocktails are standard. They make a delicious pina collada in the lobby. Basically - everyone makes "mojitos". But here everything is clear, who wants to drink - he takes it with him)) Cool ice cream! All day! During the day at the pool, in the evening at the restaurant near the grill. Different flavors + toppings. Wafer (fresh) cones or plastic cups. Delicious. Beer is poured into glasses 300 g, 200 g each) My husband loves beer - he took 2 glasses at once. I didn't drink, so I can't say anything. My husband says regular beer is light.
Pools. One paddling pool - for kids class, 2 slides. Even the eldest played in it for 9 years. Next to a heated large. Regarding heating, it is barely warm, but comfortable. Children's warmer. We swam in a hotel with a really warm pool - of course, it would be warmer - it would be better).
The pool with slides is not heated, but we went down a couple of times - when it was very hot (a couple of days).
The rooms are clean. They clean well, all the gels, shampoos, lotions, soaps are there. Girls, take the air conditioner, it's not here. Room reviews can be found on youtube. Bath, shower, bidet - everything is there. Mattresses are good. They made different figures for dollars. If there are no bathrobes in the room, call the reception or tell the cleaner. We wrote a note in the morning, brought bathrobes for dinner. Upon arrival, by the way, in the room in the refrigerator you will find sprite, cola and fanta 0.5. Issued one time. And a fruit basket) A trifle, but nice).

Meeting with the guide. Everyone has known for a long time that a meeting with a guide is needed only to sell you excursions (at exorbitant prices). And we knew, and initially did not want to go. BUT we were assured on the bus that the rules had been changed, and that if we did not come, we could be lost on the departure lists, and there could be problems. And that it is necessary to go with children ...
In short, I don’t know why we fell for it, but we came. As a result, we lost an hour of time. For half an hour there was information on the topic - check-in, hotel rules, check-out . . And for half an hour - a lecture on excursions and discounts "only this time and only for us. " Everyone has known for a long time that tours with guides are 2 times more expensive, I will not dwell on this. The guide from the annex tour is a nice young man, he said that if questions come up to him, he will solve everything. We lost a towel on the beach - the cleaner was told, he said "It doesn't matter, I'll bring more. " Children broke a cup - again, no problem. Although for loss and damage, the guide said that immediately to him and if it costs money at the hotel, then through him mono will agree for free or cheaper. In general, I do not know, but we did without it. We went to the reception with questions, and talked with the boy who cleaned the room! Although if you want to buy a tour from a guide, then I think everything will be ok, He causes only positive emotions).
Well, to the most important thing, why are we all going to Egypt. SEA. The beach is big, there are a lot of sunbeds. But there are sun loungers in "mini coves", and there are on a hill. And if in the warm season, probably, the location plays a role not so much, then in winter - the wind is stronger at the top! I lay down once - sunbathing under a towel. Grab the sunbeds below! We came to 10, and there were always 2-3 sunbeds for us. The sunbeds are old, but there is no particular discomfort, it is comfortable to lie down, everything is set in different positions. Covered with a towel - and sunbathe. Tables, umbrellas, palm trees, beach bar. Entrance for adults from the plastic pontoon. For children, you can swim from the shore, adults are waist-deep there. Mine don't swim in the sea, they just wet their feet. The pontoon sways on the waves not like a child)) But you can go for a run or go holding on to the rope) From the pontoon you can watch the fish if you take a piece of bread (I know, I know that it’s impossible, but we’re a little bit to show the children) - everyone swims out who is).
Reef, I wouldn't say great. But there are a lot of fish, especially if you swim to the left or right of the pontoon away. I was afraid to swim no further than 15 meters to the side, but it was enough for me. Warm sea. Dive normally, without discomfort. I advise you to buy fins, it's easier to see everyone. Especially for cowards like me) There is some inner sense of security when you can quickly swim away from a scary big fish))

A little about the weather. February 4-14. The first two days were hot and windless. In the evening they wore T-shirts. Then 2 days overcast and half a day it rained! Yes, 1% of precipitation per year and all of ours) But our people are not afraid of anything - they swam as if nothing had happened under the drizzle, and the downpour was in the afternoon, so it didn’t really spoil the mood either) Rain and heat, my kids ran under rain in swimsuits) After a little colder, hot under the sun, breeze in the shade. In the evening, windbreakers were worn a couple of times when they went out into the city.
In general, the weather was comfortable, maybe there was not enough heat to swim in the cold pools and dive from the slides (only in the first 2 days we dived a couple of times). Although the especially seasoned swam there every day) I think it will be more fun closer to the season.
Departure. At 12 they handed over the number, they left it. Things were left in the storage room. The bracelets weren't cut off! (I read that people are forced to pay for meals after eviction) They didn't demand anything from us. And they took fries at the bars, and ate cocktails, in general, everything was as usual, except that things were in the storage room. Before leaving, we were sent to the spa - we took a shower, dried ourselves, changed clothes. At the reception they wanted to give a number, but my husband said something that we were going to the spa. In vain. It's better to take a dressing room though. They have no problem with it. Always go forward!
Advice - rest in a good mood. Understand that hotel employees are people too, and no one likes rudeness!
And when they are rude to ours - well, it means on business, maybe. I am always smiling and even the sternest bartender by the pool smiled back (sincerely! you can always see it). The waiters are generally cool, everyone is smiling, they play with the children!
And by the way, 4 restaurants can be visited once by appointment. Don't forget the tip! ) In principle, they are fed almost the same as in the dining room (I just don’t know what else they could invent otherwise))), but the environment itself is silence, beauty, service. You should like it. Spa is also possible once per vacation. But children are not allowed there, so we did not go.
Children's animation - children waited every day for Mini Disco. Zhenya and Kiro - well done! The youngest of all the dolls calls Zhenya, she is smart) Kiro is cheerful - the children tortured him as they wanted, and the parents too)

Finally. I have never bought anything in hotels - I understand that it is more expensive, and you can find cheaper. But! The oil shop is a must-see. I have from another (very famous store) oils. . yes they are $5.
Here I bought for 10. BUT! I smeared my wrist, and my hands smell for another 2 days, despite the fact that the pool, the sea and the obligatory bath in the evening! The seller (I really regret not asking for a name) is just a wonderful person. Gave small gifts. Be sure to stop by if you are planning to buy perfume oils. The difference is essentially a small $ 5, but the quality will definitely be better.
In general, we all enjoyed our holiday. I can't say anything bad at all.
Yes, they've been renovating! Lily new white tracks, instead of the old scuffed red ones (gives a cool look). Winter is not the season - in fact, the time for renewal and preparation for the season. They made small zones in order to cause discomfort to vacationers as little as possible. In general, well done.
In short, the review turned out to be long, but read it, there will be questions without any problems I will answer. Wi-fi, by the way, is paid! We took vodafone in Il Mercato.
I advise you to buy at the airport, because in the store it took us all 2 hours, well, everything was very slow and there was a queue.
Translated automatically from Russian. View original