boorish service

Written: 28 october 2012
Travel time: 14 — 25 october 2012
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 4.0
Cleanliness: 5.0
Food: 4.0
Amenities: 6.0
The hotel is decorated quite nicely, but that's where its merits end.

The food is disgusting for the most part. We constantly had health problems because of this food. Although, sometimes came across and something edible. Juices are diluted powder, nothing else.

We did not take all inclusive, because we did not want to eat so often. But it turned out that without all inclusive during dinner, we have no right to drink - even plain water. One time someone from the hotel staff came up to my table, sipped my glass of "juice" and said that it was not included in my dinner. Then I put it back, but, of course, I didn’t finish drinking anymore. Also, when you stand near the all inclusive bar, the bartender jumps up from his seat, runs up and starts looking into his hands, and sometimes he clarifies are you all inclusive? this is for all inclusive only. Although I did not touch these juices and water, but talked with the girl who poured herself. It's disgusting.


By the way, in a supermarket nearby (24/7) they sell excellent juice in boxes, similar to the real one.
Caesar if I'm not mistaken. . After that incident, we began to go to dinner with our juice.

There were also problems with the number. Firstly, when you leave the room, the electricity is turned off, including the refrigerator (mini bar). Secondly, the sharp corners of the furniture - we bruised. The cleaning is done in bad faith - we had a sticky floor in one place and remained so for several days until we wiped it ourselves.
The girl who arrived later than us had problems with the check-in. I don't know the details, but she was very unhappy with the service and attitude. They also stole a jacket from her room ...And their safe is easily opened with a screwdriver.

On the whole, it was evident that the Russians were "not respected" among them. The hotel also has a rest a lot of English and Italians, the attitude of the staff towards them is more respectful.

By the way, they went to the beach through Gafy, there was also an incident - my mother jumped onto the beach without a ticket for a minute - to take my room key from me. She was missed,
we had been resting for 10 days already and everyone remembered us by sight, but one of the bosses saw, jumped up and started yelling almost foaming at the mouth, so that she would clean up, pointing at the door. Everyone ran to the screams, the whole crowd tried to explain the situation to him, but he said that he did not care, and also yelled at two employees who let her through. This man's name is Mustafa. Such people completely spoil the impression of the hotel.
Translated automatically from Russian. View original