Haven't seen worse!!! spoiled mood

Written: 12 april 2019
Travel time: 29 — 31 march 2019
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 2.0
Food: 3.0
Amenities: 3.0
Hello! I have never seen such a garbage pit in a charm! We took vouchers for 2 days, we really wanted to go to the sea, we went for one hotel, the travel agent suggested Pyramisa, argued that the tourists had just returned, they liked everything, and it is always expensive, but today you are lucky it is cheaper! She showed 2 photos with a pool and colored slides, there was no time to read reviews, forged suitcases! Whoever gave them 5 *, hands need to be torn off and people should not be misled! However, it all started with a sign))) a great place 5 km from the airport, next to the famous Sultan Garden, Grand Rotana, Coral, in general, I think this one should be great! Yes, I agree that I didn’t pay a lot of money, but with the same money you can relax in a better hotel !! ! I read the reviews after I arrived, many write “they didn’t check in earlier with the child”, “they kicked me out at 12:00 hungry, and the plane in the evening”! Guys, you have a clear time for the arrival of the plane and departure, either take a brake or pay, it's normal, we have in any hotel in Ukraine, the same time and no one will feed you for free! Therefore, if it just didn’t suit you, it’s a pity (((In general, this is it! I want to tell everyone and show the facts, I’ll attach a photo! I went to Egypt 6 times and rested 2000 $ for 2 and $ 500 for 2 x in 5 *, so and could not think that it could be the same. we drive up to the hotel at 18:00 the sign is dark, it doesn’t even light up, no one speaks Russian at the reception, they lead us into the room (almost near the reception) the stench is terrible, the balcony is without a fence, we are with 2 children, dirt is everywhere, the furniture is very ancient, I say for an additional fee, you can get a better room, he writes me on an envelope $ 10 per day ($ 70), I say closer to the sea, he says $ 20 per day, another worker comes in and says this number is not standard, the standard is worse without a view of the the pool will have to be paid for, I tell him show the standard (we settle in the standard) t. it’s not smelly, the balcony is blocked and it’s free)))) while we had dinner, there was no time to go to the sea to see it, but I didn’t understand how you could get to it, it wasn’t even visible! Mosquitoes did not sleep all night and they ate us and the children completely (they poison us in normal hotels)! There is no hot water to take a shower, and there is no shower, the bathtub 20 years ago is rusty ((((LLC Food !! ! If meat or fish, then there is a Cerberus above it, which gives out a tiny piece! There are few young people, mostly old men are foreigners! In the morning, those who attacked and bitten came to the pool (with a sandy entry), there was no sand, there was concrete on which people in dirty sandals walked to the other side, The water in it is ice, the slides do not work, no one swims, for a second the end of March, the wind is terrible , in general, we went to that sea, we walked and after about 30 minutes we came, along a cascading descent with broken curbs and sidewalks, like in our unrepaired parks, the beach is all fenced off, I haven’t seen anything like that; - / everything is in disrepair, the children's room was never cleaned, the playground was also in ruins, there was no staff at all on the territory, we were even more upset, we went to the guide at 11:45 hung him on a tie in a dirty terrible hall and he moved us to another hotel (a taxi for 15 $ ordered and left), while others remained indignant and in a terrible mood! By the way, 2 times some boss came up to us and offered to settle by the sea for free just so that I wouldn’t scream)))) Wi-Fi asked me to set up t. he wasn’t there so that I could call the agency and thank you for a * wonderful * vacation! So my advice to you is not to spoil your nerves, but to fly to rest in another hotel
Translated automatically from Russian. View original