The staff service is just not there!!!!

Written: 28 june 2018
Travel time: 15 — 22 june 2018
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 3.0
Cleanliness: 9.0
Food: 5.0
Amenities: 7.0
About good. This is a beautiful and well-groomed territory of the hotel. They look after her and clean her up. Beautiful clean beach. There were enough beds for everyone. Plus sandy coves for children, where you can sit and dig in the sand. The reef is fabulously beautiful. I am afraid of the sea but I swam with great pleasure.
Nutrition . It seems that there is a choice, but there is nothing))))) for 5 * very weak. Fruit only apples and oranges green melon which is not possible. You won’t leave fit, but you don’t really want to eat one fries card on vacation. One plus for the rest did not get better)))))
With drinks, it’s completely sad at the tea breakfast that you can’t interrogate the bills until you pull it out of your hands. . as for alcohol, until you give $1, I won’t do anything normal. And that is of very average quality.
The service of the staff, bartenders and girls at the reception is quite sad. Homyat, they don't want to listen to you.

At the end of the holiday there was an incident with the reception. In connection with the late departure, we extended the room until 1.00 in the evening, they took $ 30 from us and sent it. We returned from the beach at 13 open the room and it does not open. At first I ran around the building for 15 minutes trying to find someone to help. Then she went to look for bodies to call the reception. When I called, they told me that it turned out that it was necessary to change the card and they forgot to tell me about it. We went to the reception and we lived in the farthest building. When I started to discuss what it was why no one told me. And my claims to extend the room for half an hour that I lost. They sent me. I screamed for a senior manager to be called to me, but they sent me too. Everyone left and no one wanted to talk to me. Exactly at 1.00 the rapist went for things and we were evicted from the room. Although the rooms were free.
I will not return to this hotel!
So sorry for such a beautiful hotel and such a boorish attitude towards tourists . ((((((
Translated automatically from Russian. View original