Мошенники в персонале отеля, убивающие дорогой проект Fraudsters in the hotel staff killing an expensive project

What can I say - the reef costs hundreds of thousands of dollars, a huge territory with hundreds of staff. And against the backdrop of all this, a few people from the staff spoil all investments. In our case, there was a bunch of Anastasia, a settlement manager, Amr, a senior manager, and a room cleaner.
We ordered and paid for vouchers for 5 months for 6 people. Family, 2 parents, 2 grandmothers and 2 children aged 12 and 15. We arrived at 5 am, but we were marinated until 4 pm. When checking in, at the direction of Amr, Anastasia sold room 5305, in which there was glass broken in the corner, to a 71-year-old grandmother with a 12-year-old child. The rest were given rooms after 1.5 hours in buildings 6 and 7. That is, think about it: 200 rooms are leaving, and this one... by random selection, it specially gives a family with ONE last name all rooms in different parts of a huge hotel. Did the child forget the card? You won't find him. Get together, go to the children's room? Walk 10 minutes.
Thank God, someone from the Arab settlement staff intervened and moved us to the rooms of building 5. Although not cleaned, and with a broken-down bathroom - do not care. Believe me, in a huge hotel, if you have children, this is more important.

The greed of micromanagement is incomprehensible. WHY do you write that you are 5 *, and do not put slippers and bathrobes in the room. It's funny? You spend more on one pool per day than all the slippers for all the tourists throughout the year.
The janitor in the 5th building is completely overwhelmed - leave him a dollar or don't leave him - he forgets shampoos or water or clean part of the room.
In the ill-fated room 5305, in which the grandmother lived with her grandson, he, on the contrary, inserted a cardboard instead of a card, turned on the air conditioner for the cold and opened the balcony and the curtains wide open. This was done in order to record the closing of the balcony by a grandmother or a child on a camera located opposite the room.
The rest is standard, the food is nothing special.
Of the pluses - there are a lot of large fish on the reef, napoleons, moray eels and stingrays and excellent areas for snacks and drinks by the pools.
In general, everything was quite positive until the moment of eviction.
At the eviction, Amr's combination worked very subtly. When the bus had already arrived, the concierge came running and said that number 5305 should come to the manager. Amr was waiting for us, who showed us a photo from a week ago with broken glass. According to him, the grandmother and the child could break the double-glazed window. We were already waiting for a bill for 100 dollars and Amr's words about the fact that if we do not pay, the bus will not be released and we will not go anywhere. The representative of Joyne Apa disappeared somewhere and scored on all this and disappeared. Having two children and pensioners hostage, I was forced to give the money to the swindler.
Conclusion: if you want to come with your family, they will restore the dead room stock at your expense.