Let's start with the pros:
The territory is a paradise for a photo session, it is well-groomed, large, all the time the workers are engaged in ennobling it.
The reef is something unreal, I have never seen such a reef, even when we went to the open sea. A variety of fish from small to large with the size of a dog. At first, this caused fear, but then they realized that these fish were old-timers of the reef, they also saw moray eels, Napoleon and a stingray.
Food - very varied, you will not go hungry, there were squids, crabs, and even octopuses. Lamb, chicken, fish are all cooked right in front of you, which is a big plus. You choose what you like. Food for children boiled chicken, rice, mashed potatoes, soups, yogurts. Food starts from 8 am until midnight.
If suddenly you forgot to have lunch or breakfast, you can always do it either on the beach where there is delicious pizza, grilled vegetables, chicken, french fries, or at the bars near the pools, there is always something to eat from croissants, sandwiches and ending with fruit. Fruit pleased: pomegranate, apples, plums, bananas, grapes, guava, pears, tangerines, oranges, dates, melon, persimmon.
Minuses:
Check-in - how can a hotel that positions itself as 5 * marinate people until 16:00, when they arrived on a night flight at 5 in the morning? From 5am we couldn't be on the beach as there were no cards for towels. Yes, plus we were allowed to have breakfast and lunch. But this nomadism of people with small children is a big minus for the hotel. Yes, we changed clothes, but it was impossible to fully relax. The suitcases are right on the street, you need to get something out of them all the time.
Elementary wash, brush your teeth, you need to unzip your suitcase and take everything you need, and so on all day. But we survived that too.
Further is better. We are a family of 6 people, me and my husband, 2 children and 2 grandmothers. They put us in different buildings. Arriving at building 7, we understand that it is located at a decent distance from those buildings where grandmothers with children were laid. We go to the reception with a request to relocate us, to which Anastasia replies that this is impossible. What? Impossible? It's funny? We book a hotel six months in advance. And my family and I are placed in different buildings. I wonder how this happens - by the roulette method? Seeing that everyone has the same last name, the children of the grandmother and in different buildings where to go for 20 minutes?
We resolved the issue thanks to the Arab manager. We were all settled in the 5th building. Yes, I can safely say 7 compared to 5 is better, the room is larger, but we turned a blind eye to this, we needed to be close to children and grandmothers.
There were no rooms very close, but at least one building and thanks for that. Question to the reception: you don’t look at all who arrived and in what quantity? Passports were given specially all together. How can you be so weird? And answer that it is impossible. It turned out it was possible.
We arrived at the room, it was dirty, with tears in her eyes she asked her husband to find a cleaner. Thank you removed: the question is how can people settle in a room in which no one has lived for a long time and there are three layers of dust? The cleaner looked with such surprise, they say, what was wrong, and when I ran my finger over the bedside table and there was a centimeter of dust that could be seen without looking closely, he said that he would clean everything in 5 minutes.
Cleaning is difficult. Whether you leave a dollar or not, the effect is the same. Q: Why do we leave tips?
To motivate a person and that the room was cleaned, water was left, the towels were not the same, but clean and shower gel and shampoo were also in the room. In the end, he forgot to do all this. In fact, no one leaves me a tip at work to motivate me. I work for a salary and do a good job. Why is everything different here? But we survived this too. Enjoyed the reef, fish and beautiful area.
Eviction - everything seems to be fine, they even forgot all the shortcomings that were. But then, when the bus arrived at the airport, the residents of room 5205, in which their 12-year-old son and grandmother lived, were asked to approach the administration. For a long time there was no one. As a result, the senior manager of Amr comes up with a bill for $ 100 and says that the glass on the balcony door is broken in the room. And they say you did it, pay, otherwise you will not leave anywhere. Child and grandmother? Who do not smoke and do not go out to the balcony? Are you seriously? There were no personnel from Join UP. We loaded our suitcases onto the bus.
The situation is not resolved. We pay $100 and leave this wonderful hotel.
Be careful when checking in, pay attention to everything. They can hang broken glass on you, which was broken by someone before you, so the staff makes money on people like grandparents with children.
The territory is a paradise for a photo session, it is well-groomed, large, all the time the workers are engaged in ennobling it.
The reef is something unreal, I have never seen such a reef, even when we went to the open sea. A variety of fish from small to large with the size of a dog. At first, this caused fear, but then they realized that these fish were old-timers of the reef, they also saw moray eels, Napoleon and a stingray.
Food - very varied, you will not go hungry, there were squids, crabs, and even octopuses. Lamb, chicken, fish are all cooked right in front of you, which is a big plus. You choose what you like. Food for children boiled chicken, rice, mashed potatoes, soups, yogurts. Food starts from 8 am until midnight.
If suddenly you forgot to have lunch or breakfast, you can always do it either on the beach where there is delicious pizza, grilled vegetables, chicken, french fries, or at the bars near the pools, there is always something to eat from croissants, sandwiches and ending with fruit. Fruit pleased: pomegranate, apples, plums, bananas, grapes, guava, pears, tangerines, oranges, dates, melon, persimmon.
Minuses:
Check-in - how can a hotel that positions itself as 5 * marinate people until 16:00, when they arrived on a night flight at 5 in the morning? From 5am we couldn't be on the beach as there were no cards for towels. Yes, plus we were allowed to have breakfast and lunch. But this nomadism of people with small children is a big minus for the hotel. Yes, we changed clothes, but it was impossible to fully relax. The suitcases are right on the street, you need to get something out of them all the time.
Elementary wash, brush your teeth, you need to unzip your suitcase and take everything you need, and so on all day. But we survived that too.
Further is better. We are a family of 6 people, me and my husband, 2 children and 2 grandmothers. They put us in different buildings. Arriving at building 7, we understand that it is located at a decent distance from those buildings where grandmothers with children were laid. We go to the reception with a request to relocate us, to which Anastasia replies that this is impossible. What? Impossible? It's funny? We book a hotel six months in advance. And my family and I are placed in different buildings. I wonder how this happens - by the roulette method? Seeing that everyone has the same last name, the children of the grandmother and in different buildings where to go for 20 minutes?
We resolved the issue thanks to the Arab manager. We were all settled in the 5th building. Yes, I can safely say 7 compared to 5 is better, the room is larger, but we turned a blind eye to this, we needed to be close to children and grandmothers.
There were no rooms very close, but at least one building and thanks for that. Question to the reception: you don’t look at all who arrived and in what quantity? Passports were given specially all together. How can you be so weird? And answer that it is impossible. It turned out it was possible.
We arrived at the room, it was dirty, with tears in her eyes she asked her husband to find a cleaner. Thank you removed: the question is how can people settle in a room in which no one has lived for a long time and there are three layers of dust? The cleaner looked with such surprise, they say, what was wrong, and when I ran my finger over the bedside table and there was a centimeter of dust that could be seen without looking closely, he said that he would clean everything in 5 minutes.
Cleaning is difficult. Whether you leave a dollar or not, the effect is the same. Q: Why do we leave tips?
To motivate a person and that the room was cleaned, water was left, the towels were not the same, but clean and shower gel and shampoo were also in the room. In the end, he forgot to do all this. In fact, no one leaves me a tip at work to motivate me. I work for a salary and do a good job. Why is everything different here? But we survived this too. Enjoyed the reef, fish and beautiful area.
Eviction - everything seems to be fine, they even forgot all the shortcomings that were. But then, when the bus arrived at the airport, the residents of room 5205, in which their 12-year-old son and grandmother lived, were asked to approach the administration. For a long time there was no one. As a result, the senior manager of Amr comes up with a bill for $ 100 and says that the glass on the balcony door is broken in the room. And they say you did it, pay, otherwise you will not leave anywhere. Child and grandmother? Who do not smoke and do not go out to the balcony? Are you seriously? There were no personnel from Join UP. We loaded our suitcases onto the bus.
The situation is not resolved. We pay $100 and leave this wonderful hotel.
Be careful when checking in, pay attention to everything. They can hang broken glass on you, which was broken by someone before you, so the staff makes money on people like grandparents with children.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- The hotel is good. Wi-Fi works well in the rooms, in the main restaurant, and in the lobby bar.
- Wonderful holiday
- Good hotel
- Great hotel! Magic sea and reef!
- Good hotel
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