5 * does not pull

Written: 27 october 2020
Travel time: 26 september — 7 october 2020
Who does the author recommend the hotel to?: For families with children; For recreation with friends, for young people
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 6.0
Cleanliness: 9.0
Food: 3.0
Amenities: 10.0
Check-in: arrived at the hotel at 6.30. Immediately put on bracelets, registered and invited to breakfast. After breakfast, they settled free of charge and without problems. At 7:30 we were already in the room.
Nutrition: everything is very monotonous and tastes the same; grilled fish is always raw, although everything is burnt on the outside; lots of vegetables, fruits, pastries. Meat, fish every day. In the dining room the seats of chairs and tables are constantly crumbled and greasy. It's unpleasant and not hygienic. Be careful! When we booked, we were assured that the food is around the clock, but in fact it works on time. Breakfast from 7.00 to 10.30. Came once with a child at 10.10 there was nothing to eat at all - all the tables at the distribution were empty. In connection with the quarantine, the employees of the canteen serve you food. The food is not even close to 5*.
Room: clean, spacious, bright, everything works. Large balcony with sun loungers. The only thing is very dirty tulle and curtains. I don't think they've been worn since the repair. Removed 2 times in 12 days. The rest of the time they either did not come at all, or came in the evening when we were in the room. Change of linen was 1 time. I went to get water and towels from the cleaner.

Territory: large, clean, well-groomed, many pools, there are slides. The pool near building 2, which is near the food court, in my opinion, is the best cleaned. There, sun loungers and the territory are washed 3 times a day. A huge minus - the dining room is located on the 3rd floor, the food court is on the 2nd (47 steps to the 2nd floor and 34 to the 3rd). If you are with toddlers, strollers or leg problems, then it is very difficult. There is an elevator but it doesn't work. Everyone promised to subdue him today.
Sea, beach: 110 m long pontoon, beautiful reef, 30 m deep. But a very small area is fenced with buoys. If there are more than 10 people in the water, then swimming and admiring the reef is uncomfortable. Entrance from the shore - ankle-deep water. There are approximately 5 lagoons, the depth is mid-thigh. 1 lagoon is designed for a maximum of 5 people. Sun loungers by the sea and pools are clean, untorn, cleaning is constant. Windy bay. Every day until about 14.00 hangs a red flag.
Staff: friendly, unobtrusive, do not require a tip and do not become impudent. Everyone in their place.
Animation: I highly recommend! Interesting for both children and adults. From 10.00 start at the main pool. Shows in the evening, disco until about 1.00 am, loud. But we love to walk.
There were a lot of Arabs, about 85 percent. The staff treats “their own” many times better than the Slavs. In line for food, they are served first and given more. And when you ask to put an extra piece to the child, they huddle. 3 days at the disco was only Arabic music.
Excursions: sellers of excursions and massages are simply overabundant in the hotel!! ! They constantly pester, wake up, impose themselves. And I just want to sleep on a sun lounger.
Output:
1. A 5-star hotel does not pull at all. Rehana 4 *, which is across the road, is many times better in terms of food, territory, cleanliness in the dining room, but the rooms are simpler.
2. I do not recommend this hotel in winter - it will be windy and cool.
Translated automatically from Russian. View original