Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms:
9.0
Service:
4.0
Cleanliness:
9.0
Food:
8.0
Amenities:
8.0
Hi all!!! ! I want to share my impressions and thoughts about the rest in this hotel. We were recently in Egypt and rested for a week. Went there purely based on online reviews. strange, but we were encouraged because. There are far more positive reviews than negative ones, and you can't please everyone anyway. That's why we chose this hotel. I was in Egypt not for the first time, I rested in hotels of different levels and services, but this time it never happened. I’ll start talking about the pluses, which, in my opinion, can literally be listed on the fingers of one hand - excellent territory, everything is clean and stupidly decorated in terms of flowers, bushes, grass - everything blooms, smells, trimmed and beautifully decorated, further, the rooms are not bad, good san node. shower room, bidet, toilet bowl, etc. one more plus - in the main restaurant of the hotel they give bottled water for all residents. no need to think where to buy it and generally spend money on drinking water. what else is good - there is a good complex for vacationers with children - many attractions have been invented for them and the staff themselves are busy with the children and absolutely everything at the same time both children and adults feel great. By the way, there are a lot of vacationers with children in the hotel, with it of very different ages, and at the same time no one interferes with anyone. The territory of the hotel is very large, there are many playgrounds, pools, flower beds, terraces for bars, etc. so it's a great place to just walk in the evening or just hang out with some drinks. here is all the good stuff that happened.
And here is further was horror! the waiters in the main restaurant are rude and they are not at all interested in the fact that the tables are not cleared, that those who come by themselves must look for a place to dine and, moreover, on their own
bring forks, knives, etc. and about napkins and toothpicks in this hotel and out of the question. napkins are rare and there are no toothpicks at all !! ! the staff can afford to shout at your back - hey buddy! or hey bro! ! great. is it true? in a five star hotel! moreover, they can also make a remark to you because you took a table not for two, but for four, because. this gives them more care for cleaning it. there is no need to fuss and prepare a table for two, who are most often either busy or simply in an untidy state after the visitors. forks and spoons - everything is put without napkins directly, as in catering in the canteen, unsanitary conditions on the face. the range of food is not the best and pasta salads and rolls inside which sausage and omelet are simply ridiculous, sweets are excellent, there are also enough fruits, meat dishes and salads are so-so. almost every day everything is the same. instant coffee Nescafe and juices - powder type UPI! do not take a cappuccino in the lobby near the reception, a rare muck!
linen and towels in the rooms were not changed before our scandal, but in general they are required to change everything every day, towels that are issued for
beach or pool you need to take only once. After Hello everyone! I want to share my impressions and thoughts about the rest in this hotel. We were recently in Egypt and rested for a week. Went there purely based on online reviews. strange, but we were encouraged because. There are far more positive reviews than negative ones, and you can't please everyone anyway. That's why we chose this hotel. I was in Egypt not for the first time, I rested in hotels of different levels and services, but this time it never happened. I’ll start talking about the pluses, which, in my opinion, can literally be listed on the fingers of one hand - excellent territory, everything is clean and stupidly decorated in terms of flowers, bushes, grass - everything blooms, smells, trimmed and beautifully decorated, further, the rooms are not bad, good san node. shower room, bidet, toilet bowl, etc. one more plus - in the main restaurant of the hotel they give bottled water for all residents. no need to think where to buy it and generally spend money on drinking water. what else is good - there is a good complex for vacationers with children - many attractions have been invented for them and the staff themselves are busy with the children and absolutely everything at the same time both children and adults feel great. By the way, there are a lot of vacationers with children in the hotel, with it of very different ages, and at the same time no one interferes with anyone. The territory of the hotel is very large, there are many playgrounds, pools, flower beds, terraces for bars, etc. so it's a great place to just walk in the evening or just hang out with some drinks. here is all the good stuff that happened.
in the rooms, linen and towels were not changed until our skanda dinner, they simply will not be given to you - they are simply not available anymore. Also top notch five-star service. Well, I’m not talking about the fact that their check-in time is 14.30 and not earlier. the hotel is packed to capacity, so there can be no talk of early check-in if you arrived in the morning, only by 15.00 although the reception work was at the level, all the guys are very literate - they speak English, smiling, pleasant, very polite and work quickly and harmoniously. and chief
the fun of this holiday is the sea - that's why everyone goes to Egypt ----- in short, it's sooooooooo far away!!! ! not only that
until you get from the room to the restaurant you need 15 minutes, and then the same amount to the sea, but that’s not even the point, but that the sea itself doesn’t exist !! ! there is a huge pontoon about 1 km long, and the water is exactly ankle-deep all this distance, well, by the end of the pontoon the water still reaches the belt and in principle you are already swimming, and so, you will not see any corals and beauties of the Red Sea there. and besides, by the time you get back along this pontoon, your swimsuit will have time to dry and you will again be hot and want to go into the water. In restaurants along the beach, the staff is also not very polite, those who give out towels look at you as if they give you their towels personally , or they are very flattering or rude and don’t understand when you put them in the wrong place, they’re just offended. in general, we concluded that the staff is simply not trained at the proper level, besides, there are a million people in the hotel and they simply don’t have time and are constantly in a rush, but this is their problems, not the problems of vacationers. because to Europeans or Italians, the parrimer has a completely different attitude and service. one more thing about the guide. we had a coral operator - so do not use the services of this operator. your flight will either be delayed or they will not drop into the hotel. forget or without giving any information about the hotel will start loading excursions. on which they earn. maybe my opinion about it and the conditions is too biased or pretentious, but in my opinion, if you are called five stars, then what you offer should also correspond. !
And here is further was horror! the waiters in the main restaurant are rude and they are not at all interested in the fact that the tables are not cleared, that those who come by themselves must look for a place to dine and, moreover, on their own
bring forks, knives, etc. and about napkins and toothpicks in this hotel and out of the question. napkins are rare and there are no toothpicks at all !! ! the staff can afford to shout at your back - hey buddy! or hey bro! ! great. is it true? in a five star hotel! moreover, they can also make a remark to you because you took a table not for two, but for four, because. this gives them more care for cleaning it. there is no need to fuss and prepare a table for two, who are most often either busy or simply in an untidy state after the visitors. forks and spoons - everything is put without napkins directly, as in catering in the canteen, unsanitary conditions on the face. the range of food is not the best and pasta salads and rolls inside which sausage and omelet are simply ridiculous, sweets are excellent, there are also enough fruits, meat dishes and salads are so-so. almost every day everything is the same. instant coffee Nescafe and juices - powder type UPI! do not take a cappuccino in the lobby near the reception, a rare muck!
linen and towels in the rooms were not changed before our scandal, but in general they are required to change everything every day, towels that are issued for
beach or pool you need to take only once. After Hello everyone! I want to share my impressions and thoughts about the rest in this hotel. We were recently in Egypt and rested for a week. Went there purely based on online reviews. strange, but we were encouraged because. There are far more positive reviews than negative ones, and you can't please everyone anyway. That's why we chose this hotel. I was in Egypt not for the first time, I rested in hotels of different levels and services, but this time it never happened. I’ll start talking about the pluses, which, in my opinion, can literally be listed on the fingers of one hand - excellent territory, everything is clean and stupidly decorated in terms of flowers, bushes, grass - everything blooms, smells, trimmed and beautifully decorated, further, the rooms are not bad, good san node. shower room, bidet, toilet bowl, etc. one more plus - in the main restaurant of the hotel they give bottled water for all residents. no need to think where to buy it and generally spend money on drinking water. what else is good - there is a good complex for vacationers with children - many attractions have been invented for them and the staff themselves are busy with the children and absolutely everything at the same time both children and adults feel great. By the way, there are a lot of vacationers with children in the hotel, with it of very different ages, and at the same time no one interferes with anyone. The territory of the hotel is very large, there are many playgrounds, pools, flower beds, terraces for bars, etc. so it's a great place to just walk in the evening or just hang out with some drinks. here is all the good stuff that happened.
in the rooms, linen and towels were not changed until our skanda dinner, they simply will not be given to you - they are simply not available anymore. Also top notch five-star service. Well, I’m not talking about the fact that their check-in time is 14.30 and not earlier. the hotel is packed to capacity, so there can be no talk of early check-in if you arrived in the morning, only by 15.00 although the reception work was at the level, all the guys are very literate - they speak English, smiling, pleasant, very polite and work quickly and harmoniously. and chief
the fun of this holiday is the sea - that's why everyone goes to Egypt ----- in short, it's sooooooooo far away!!! ! not only that
until you get from the room to the restaurant you need 15 minutes, and then the same amount to the sea, but that’s not even the point, but that the sea itself doesn’t exist !! ! there is a huge pontoon about 1 km long, and the water is exactly ankle-deep all this distance, well, by the end of the pontoon the water still reaches the belt and in principle you are already swimming, and so, you will not see any corals and beauties of the Red Sea there. and besides, by the time you get back along this pontoon, your swimsuit will have time to dry and you will again be hot and want to go into the water. In restaurants along the beach, the staff is also not very polite, those who give out towels look at you as if they give you their towels personally , or they are very flattering or rude and don’t understand when you put them in the wrong place, they’re just offended. in general, we concluded that the staff is simply not trained at the proper level, besides, there are a million people in the hotel and they simply don’t have time and are constantly in a rush, but this is their problems, not the problems of vacationers. because to Europeans or Italians, the parrimer has a completely different attitude and service. one more thing about the guide. we had a coral operator - so do not use the services of this operator. your flight will either be delayed or they will not drop into the hotel. forget or without giving any information about the hotel will start loading excursions. on which they earn. maybe my opinion about it and the conditions is too biased or pretentious, but in my opinion, if you are called five stars, then what you offer should also correspond. !
Translated automatically from Russian. View original
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