As for the food, I was quite satisfied with the choice and taste. Seafood, meat, every food counter has a chef serving food. I liked the atmosphere of the Palma restaurant - the music is live, there are a lot of places, the tables are clean and the waiters serve well.
My friends and I used to love having dart throwing tournaments. In general, the animators do a good job))
Territory: it is large and at the same time compact. If you are tired after the beach, you catch a car that runs around the hotel and go to your room. It was a holiday that we will remember for a long time. We returned home rested, gained positive emotions in full!
The territory is green, large, well zoned.
Electric cars drive along all buildings and locations. Everything was within walking distance from our room. Also, an electric car departs from building 10 to the water park.
One heated pool (30 degrees).
All pools have ice cream bars.
Towels in any quantity without cards.
Family room in building 10 on the ground floor: exit to the terrace, turning into a green lawn. Just a great solution, especially for children.
Beds (one double and two 1.2 m) with good mattresses. The room is divided into 2 zones, between which there is a partition with a door and glass with blinds (if you need to put the children to bed early)
Food: excellent. In the main restaurant - every day several types of fish; shrimps (mainly grilled), mussels (grilled, cold, in salads), squids, crabs; poultry meat (chicken, turkey, quail); veal (baked, grilled, steaks, etc. ); Pizza; paste; risotto; oriental dishes; a lot of fruits and berries (watermelon, melon, apples, pears, quince, bananas, grapes, dates, strawberries, etc. ); a large selection of desserts; amazing croissants.
The beach is large, clean, there are a lot of sunbeds, but the sea often ebbs. Therefore useless.
The pontoon is long (it is better to go by electric car).
Kids club. Kids aged 9 and 6 had plenty to do. Master classes, mini-disco, cinema hall, table hockey, computers, mini-football field, paddling pool, slide. Playground - under an awning. Every day at 20:30 some kind of show (soap bubbles, balloon figurines, life-size puppets, etc. ). Extremely convenient - parents are allowed. You can hand over the child on record (with a bracelet, they won’t let you out until you pick it up). The cameras of the kids club are displayed on the TV channels in the room.
The cleanliness of the territory, the rooms are well cleaned.
Convenient laundry system. A large package of any things to wash and iron - 15 dollars. All bring beautifully packaged and on a coat hanger.
Friendly staff at receptions and restaurants.
Sanitizers and boxes with masks (with the Rixos logo))) are placed everywhere.
We will visit this hotel again.
Well, really, guys, why do you set yourself such a high bar ? ! Hang a chic chandelier in the lobby and consider yourself a premium hotel? Stupid to say the least! I think people who value their time, their money and, above all, their comfort, will not come here a second time.
Of course, there are advantages in this hotel, you will learn about them from the description of your tour operators, well, or from other reviews. And I will write about the big minuses that cover all the pluses of this hotel.
The first is the boorish attitude of some employees. In the lobby bar, to hear from the waiter “you have beautiful breasts” is at least a slight shock and a feeling that you got to the local market, and not to a premium hotel. (although she was in a rather closed dress and with a child) Shock - this is your opinion!
The bus driver, who takes vacationers to the end of the pontoon, frankly sticks (well, maybe someone likes it), but when I saw that he makes ambiguous signs about a girl of 14-15 years old, again a shock !!!
The waiter on the pontoon asked to make Turkish coffee, heard in response that you have to wait 30-40 minutes, better go to the beach, you will get your coffee there in one minute. Feeling culturally sent. . . ) many waiters of the main restaurant, namely on the terrace of the second floor and many waiters at the bars, frankly do you a favor when you make an order.
Room: very, very tired! Cleaning in the room for a triple with a minus. For three days she asked me to remove dead insects from my nightstand! All surfaces are covered with something, filled with something, no one cares. For two days I tried to persuade myself to close my eyes and enjoy the rest, but when they came to the room in the evening and I saw that there were two half-full bottles of water on the bedside tables, and started chips wrapped in a tube, I tore! One bottle of water apparently was dragged from the toilet, which I used to brush my teeth, where they took the second, half full - a mystery. Calling the front desk didn't solve the problem.
The service is obsessively annoying, you don’t wait, you don’t interrogate, you don’t have time to move away for a second, everything is taken away.
The beach is dirty, cigarette butts everywhere. Used towels are lying on sun loungers, all in the sand, used cups, straws are lying around, no one is interested!
Imported alcohol is declared, but please note that you can only drink normal imported alcohol in the lobby bar area. Throughout the hotel, local alcoholic drinks, well, or standard martini type. I ordered an Aperol syringe, they refused, they said that Aperol is only at the lobby bar! Kapets! Pay money and run constantly to the lobby bar, which is located right next to the reception. Very comfortably! Very! And especially if you are with children who have no one to leave!
And also a bunch of small problems that seem to be small, and it seems that they are not worth paying attention to and writing about them, but when instead of resting and relaxing, you run around and beg for sponges, cotton swabs, towels, etc. D. , it's really exhausting and annoying.
Well, the last stone in their garden! ) This is flowers! People, maybe I'm nitpicking, but when artificial flowers are stuck everywhere in a hotel of this level, and not the first freshness and not very good quality, such an unpleasant aftertaste remains.
That's all!
+ Entertainment complex AQUAVENTURE PARK (territory of 3.000 sq. m, located on the second coastline, across the road): 6 towers with 16 water slides for children and adults, 5 attractions (climbing wall, go-kart, carousel, Ferris wheel, sports games : football, volleyball, basketball, tennis). On the territory there is a food court (snacks, fast food, ice cream, fruit), 3 bars.
+ Large, green well-groomed territory, 15.000 sq. m.
+ Availability of heated pools in winter.
+ A large number of family rooms with two bedrooms with connecting doors, as well as a connection room.
+ Huge selection of imported alcoholic beverages.
+ 8 a la carte restaurants (free by appointment).
+ 11 bars on site.
+ Shop for chocolate and sweets.
+ Bus to Naama Bay (2 times a day by prior reservation - free of charge).
+ Children's buffet at the Rixy Cafe restaurant and at Turquoise (children's canned food at the Turquoise restaurant is free).
+ Club with video games
.
+ For kids: competitions, mini olympic games, cooking lessons, games of pirates, pharaohs, superheroes, animal days, ghost hunters, football. A room for learning and development, a playroom, a cinema, the development of fine motor skills of hands, a room for sleeping. Special toys for infants.
"-":
- Windy bay, from November to March sunbathing and swimming in the sea is uncomfortable.
- The pontoon is closed for half a day and you can not swim in the sea at a depth.
- The ebbs and flows are pronounced.
Video review - https://www. youtube. com/watch? v=pDNmLoxNRQo&t=5s