I visited 60 countries, but I ignored Egypt for a long time, in vain. the hotel is excellent. it's very hard to screw up. gorgeous coral. friendly staff, especially girls from the animation. landscaping and care for them is amazing, I know I have experience.
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I visited 60 countries, but I ignored Egypt for a long time, in vain. the hotel is excellent. it's very hard to screw up. gorgeous coral. friendly staff, especially girls from the animation. landscaping and care for them is amazing, I know I have experience.
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Be careful!!!!!!! We arrived and as soon as we left the airport, the Egyptian guide told us - “it happened here, you can’t imagine, you will be sent to a Super-duper hotel, there is wow food, wow service and wow-wow there” We asked why not in domina_koral, we were told that something happened there, but that they don’t say and they won’t take it .
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Be careful!!!!!!!
We arrived and as soon as we left the airport, the Egyptian guide told us - “it happened here, you can’t imagine, you will be sent to a Super-duper hotel, there is wow food, wow service and wow-wow there” We asked why not in domina_koral, we were told that something happened there, but that they don’t say and they won’t take it ......there is a very long story ..... as a result, they settled in a bad hotel, namely the Sunrise Arabian Beach Resort.
When We arrived there and started to sort it out, we were told this premium hotel and VIP-level hotel and this and that, but we went to our hotel and there were only 3 people, all the rest remained. And then when they met the others on the bus/airport, they started to say that they were told that this hotel costs 300 thousand for two or three, well, they say it is very expensive. But in this hotel there is no sea, no beach, NO normal sunbeds, the territory is small, it is very stepped, even the dining room is small.
There is no spacious clean beach, no open reef coast. And the food is ordinary as in all of Egypt. Therefore, marketing works well here, people are just delighted that they were placed in a different hotel and said that this is a "vip hotel".
Therefore, everyone decides for himself, Be careful !! !
We arrived and as soon as we left the airport, the Egyptian guide told us - “it happened here, you can’t imagine, you will be sent to a Super-duper hotel, there is wow food, wow service and wow-wow there” We asked why not in domina_koral, we were told that something happened there, but that they don’t say and they won’t take it ......there is a very long story ..... as a result, they settled in a bad hotel, namely the Sunrise Arabian Beach Resort.
When We arrived there and started to sort it out, we were told this premium hotel and VIP-level hotel and this and that, but we went to our hotel and there were only 3 people, all the rest remained. And then when they met the others on the bus/airport, they started to say that they were told that this hotel costs 300 thousand for two or three, well, they say it is very expensive. But in this hotel there is no sea, no beach, NO normal sunbeds, the territory is small, it is very stepped, even the dining room is small.
There is no spacious clean beach, no open reef coast. And the food is ordinary as in all of Egypt. Therefore, marketing works well here, people are just delighted that they were placed in a different hotel and said that this is a "vip hotel".
Therefore, everyone decides for himself, Be careful !! !
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• 6
I paid a lot of money for the holiday. I had a family room booked. However, upon arrival, I was settled in a room that looked more like a garbage dump. Later I was nevertheless moved to room 1201. I would like to note that the hotel is very old and dilapidated. The attitude towards tourists in the hotel is unfriendly.
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I paid a lot of money for the holiday. I had a family room booked. However, upon arrival, I was settled in a room that looked more like a garbage dump. Later I was nevertheless moved to room 1201. I would like to note that the hotel is very old and dilapidated. The attitude towards tourists in the hotel is unfriendly. The pool is shallow. On the beach, all the sunbeds are occupied, and if they are not occupied, then they are broken. Drinks at the bar are of very poor quality. The pontoon on the beach is rusty and slippery. You can’t get into a la carte restaurants, as it’s impossible to sign up. I especially want to note the disgusting work of the guest relation. Three or four Russian girls walk along the beach and pester with the question "do you have a good rest", or call the room with the same question. However, when asked to help sign up for an a la carte restaurant, I heard SO much negativity! One girl said it wasn't her job and that she didn't get enough money to do it. All the girls from the guest relation speak boorishly, brushing off tourists like annoying flies. Later, the general manager of the hotel approached us. I thought it would solve our problem. But no. He just mumbled "sorry, sorry. " And that's it. We were never booked into the restaurant! I would also like to note the lack of adult animation, as such. Children's animation is boring and monotonous. Terrible hotel. Worst vacation ever. Guest relation Special thanks for ruining the holiday.
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• 14
Once again we make a choice in November in favor of our beloved Sunrise Arabian Beach Resort, and we are satisfied. When, at the same time, you meet familiar people in the hotel who love comfort and attention, and come back here like you for the n-th time, this says a lot. I will not tire of repeating that the main feature of this hotel is the professionalism of the staff and the willingness to meet with any questions that arise.
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Once again we make a choice in November in favor of our beloved Sunrise Arabian Beach Resort, and we are satisfied. When, at the same time, you meet familiar people in the hotel who love comfort and attention, and come back here like you for the n-th time, this says a lot. I will not tire of repeating that the main feature of this hotel is the professionalism of the staff and the willingness to meet with any questions that arise. Since May, the menu in the Basilico restaurant has been updated, which cannot but rejoice. Great variety and possibility of dining by the sea. This time the hotel was fully loaded and almost all a la carte restaurants were open every day. I recommend to visit everything, you will be satisfied.
The reef is wonderful. From any point in the hotel, super photos are obtained. All measures for COVID-19 are observed: sanitizers are everywhere, the staff wears masks, and is vaccinated. If anyone wants privacy and seclusion - Wellcome Royal Club.
This autumn, the Sunrise hotel chain provided an opportunity to enjoy the work of Russian performers, DJ Doni, Timati performed on our arrival and Yegor Creed will be on 11.26. I heard that Monatic had previously performed. Back in the fall, the Miss International contest is held here, this year the Filipina won. If you want to be in the center of beauty and grace, where chic women represent their country, I recommend considering a vacation at the Sunrise hotel chain at the end of October. There are always wonderful memories after a trip to Sunrise Arabian.
I wish everyone to enjoy their vacation and be among the regular guests whom the staff says at the meeting: “Wellcome home”.
The reef is wonderful. From any point in the hotel, super photos are obtained. All measures for COVID-19 are observed: sanitizers are everywhere, the staff wears masks, and is vaccinated. If anyone wants privacy and seclusion - Wellcome Royal Club.
This autumn, the Sunrise hotel chain provided an opportunity to enjoy the work of Russian performers, DJ Doni, Timati performed on our arrival and Yegor Creed will be on 11.26. I heard that Monatic had previously performed. Back in the fall, the Miss International contest is held here, this year the Filipina won. If you want to be in the center of beauty and grace, where chic women represent their country, I recommend considering a vacation at the Sunrise hotel chain at the end of October. There are always wonderful memories after a trip to Sunrise Arabian.
I wish everyone to enjoy their vacation and be among the regular guests whom the staff says at the meeting: “Wellcome home”.
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• 9
We were a family of three adults (grandmother, daughter, granddaughter). In general, the impression was twofold. The very first minus was at the settlement (I even resented the reception). Arabs or Egyptians came with us, and so, all the attention and service was provided to them first of all. In the restaurant, the wait staff, in the same way, first served their own then us.
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We were a family of three adults (grandmother, daughter, granddaughter). In general, the impression was twofold. The very first minus was at the settlement (I even resented the reception). Arabs or Egyptians came with us, and so, all the attention and service was provided to them first of all. In the restaurant, the wait staff, in the same way, first served their own then us. Second minus. We are not picky in terms of choosing a room (we are going to the sea, not sitting in a room). We had a standard room. But, on the street in the corridor, a large air conditioner hummed very strongly, it was not possible to sleep in the room at night.
I asked to change my room the next day. I was offered another room, then they showed it to me and I agreed, moreover, I was told to prepare my things by 12.00 for transfer to another room. So, not at 12.00, not at 13.00 no one came. I repeatedly called the reception and asked when they would come and transfer things, to which they answered that in 10 minutes someone from the staff would come and transfer the suitcases, and then in general, like not understanding the Russian language, they began to hang up. So without waiting for help, we ourselves transferred things to the door of the new room, and then (I'm angry) came to the reception, began to resent loudly and took the keys.
The third minus, on the 3rd day our grandmother had nausea, lethargy, began to twist her stomach, and on the 4th day I started having problems with the intestines with the same symptoms as my grandmother. In addition, people on the beach also complained of the same symptoms. But, there are also good benefits. The territory is large, beautiful and well-groomed. Good, beautiful reef. The food is generally good. In addition, Karim (Abd) did the cleaning very conscientiously and efficiently. Huge thanks to him!! ! Will we come here again to this hotel, I do not know, most likely not!
I asked to change my room the next day. I was offered another room, then they showed it to me and I agreed, moreover, I was told to prepare my things by 12.00 for transfer to another room. So, not at 12.00, not at 13.00 no one came. I repeatedly called the reception and asked when they would come and transfer things, to which they answered that in 10 minutes someone from the staff would come and transfer the suitcases, and then in general, like not understanding the Russian language, they began to hang up. So without waiting for help, we ourselves transferred things to the door of the new room, and then (I'm angry) came to the reception, began to resent loudly and took the keys.
The third minus, on the 3rd day our grandmother had nausea, lethargy, began to twist her stomach, and on the 4th day I started having problems with the intestines with the same symptoms as my grandmother. In addition, people on the beach also complained of the same symptoms. But, there are also good benefits. The territory is large, beautiful and well-groomed. Good, beautiful reef. The food is generally good. In addition, Karim (Abd) did the cleaning very conscientiously and efficiently. Huge thanks to him!! ! Will we come here again to this hotel, I do not know, most likely not!
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• 21
• traveled 3 years ago
Reef: The reef is dead. Perhaps for those who are in Egypt for the first time and begin their acquaintance with the Red Sea, it will be ok, but those who have already been to other hotels with good reefs where many different fish will not find anything particularly interesting for themselves. For the sake of objectivity, I’ll add that we saw both a stingray, and lionfish, and wrasses.
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Reef:
The reef is dead. Perhaps for those who are in Egypt for the first time and begin their acquaintance with the Red Sea, it will be ok, but those who have already been to other hotels with good reefs where many different fish will not find anything particularly interesting for themselves. For the sake of objectivity, I’ll add that we saw both a stingray, and lionfish, and wrasses. In general, I do not advise "experienced" for snorkeling.
Hotel: Huge. Very beautiful green area, huge palm trees. You can see the former greatness, but everything is already a little outdated. The rooms are generally ok, we didn’t go here for the numbers, but for the sea and the fish, so we don’t find fault. A bus runs along the territory, you can drive up.
Swimming pools: no point. Large pool in the center with very warm water. There during the day all activities, music. There is a bar in the pool itself, but the bartenders pay 99% of their attention to Arab guests.
There is a pool with two slides where you can spend some time with your child. It is a pity that there is no bar and even to take water or beer you need to run up the stairs to another pool in the heat.
Meals: basic food for C grade. You will not be hungry, but this is not the level that is declared. During the day, the bar on the beach saves where you can dine and not go to the central canteen. It is also possible to go every day to a different a la carte. Indian didn't work for us. French is very good.
Very pleased with dinner on Saturday - fish day. There was delicious fish, crabs, shrimp. Best dinner of the week.
Beach: excellent. There were almost no people. At 9 am, you can choose almost any place for yourself. Cleaned up. Purely. Sun loungers are washed and wiped. The bartender on the beach is great. Comfortable sun loungers.
Capital pontoon. Not long. Steps to enter the water.
Animation Entertainment: the guys seem to be trying, very sociable. We didn’t participate much, we were more at sea, so I can’t say objectively.
Children's animation: after the first mini-disco, my daughter (8 years old) said that she would not go anymore. She must have grown : )
Staff: beyond praise. Management delves into the life of the hotel, if guests do not like something, they are ready to quickly fix it. The bartenders and waiters are doing their best. The guy who cleaned the room always did all sorts of jokes with towels.
Summary: the hotel is suitable for those who love the attention of the staff and service. Would we come again - very unlikely. We love the sea, reef, fish, but this is not enough here. If there was a cool reef, everyone would be forgiven ???? .
The reef is dead. Perhaps for those who are in Egypt for the first time and begin their acquaintance with the Red Sea, it will be ok, but those who have already been to other hotels with good reefs where many different fish will not find anything particularly interesting for themselves. For the sake of objectivity, I’ll add that we saw both a stingray, and lionfish, and wrasses. In general, I do not advise "experienced" for snorkeling.
Hotel: Huge. Very beautiful green area, huge palm trees. You can see the former greatness, but everything is already a little outdated. The rooms are generally ok, we didn’t go here for the numbers, but for the sea and the fish, so we don’t find fault. A bus runs along the territory, you can drive up.
Swimming pools: no point. Large pool in the center with very warm water. There during the day all activities, music. There is a bar in the pool itself, but the bartenders pay 99% of their attention to Arab guests.
There is a pool with two slides where you can spend some time with your child. It is a pity that there is no bar and even to take water or beer you need to run up the stairs to another pool in the heat.
Meals: basic food for C grade. You will not be hungry, but this is not the level that is declared. During the day, the bar on the beach saves where you can dine and not go to the central canteen. It is also possible to go every day to a different a la carte. Indian didn't work for us. French is very good.
Very pleased with dinner on Saturday - fish day. There was delicious fish, crabs, shrimp. Best dinner of the week.
Beach: excellent. There were almost no people. At 9 am, you can choose almost any place for yourself. Cleaned up. Purely. Sun loungers are washed and wiped. The bartender on the beach is great. Comfortable sun loungers.
Capital pontoon. Not long. Steps to enter the water.
Animation Entertainment: the guys seem to be trying, very sociable. We didn’t participate much, we were more at sea, so I can’t say objectively.
Children's animation: after the first mini-disco, my daughter (8 years old) said that she would not go anymore. She must have grown : )
Staff: beyond praise. Management delves into the life of the hotel, if guests do not like something, they are ready to quickly fix it. The bartenders and waiters are doing their best. The guy who cleaned the room always did all sorts of jokes with towels.
Summary: the hotel is suitable for those who love the attention of the staff and service. Would we come again - very unlikely. We love the sea, reef, fish, but this is not enough here. If there was a cool reef, everyone would be forgiven ???? .
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• 4
The team spirit of the staff is beyond praise. Thanks to this, the rest turns into a guest trip to very close, caring people. So cozy, comfortable, welcoming and very homey. The guys work with their "eyes" - from heart to heart. What do you remember? At the reception tactfully found out our wishes for the settlement.
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The team spirit of the staff is beyond praise. Thanks to this, the rest turns into a guest trip to very close, caring people. So cozy, comfortable, welcoming and very homey. The guys work with their "eyes" - from heart to heart. What do you remember? At the reception tactfully found out our wishes for the settlement. ) The driver who delivered to the room secretly said that our room was better). The restaurant worker who put the mop aside and joined the waiters to applaud the birthday boy). An employee of the landscaping group, who, with two watering cans, balanced on a ladder-ladder to a flower bed with cacti in the pool). The caretaker of the pool, who carried out sanitation with childish spontaneity. ) Girls-animators who sat at different ends of the amphitheater to "warm up" the audience. ) Swans from towels in the room. ) An invitation to a VIP party. ) Fish in a bucket at the lifeguard on the pier). New dish on the menu. Warm cakes. ) White towels. )Hot stones and magic hands of Magdalene in the SPA-salon. ) The Egyptian sun gave us an exceptional tan, and your smiles, cordiality, hospitality and care warmed us. Time flew by, but we will definitely come to you again. Hakim, Roma, Zoya, Nastya, Magda, everyone. who recognized themselves in the descriptions, but I did not remember the names low bow.
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• 15
We are experienced travelers and this is not the first time we have been to Egypt and we travel a lot around the world, so before the trip we carefully study the reviews about the hotel and SUNRISE Arabian Beach Resort did not seem to foretell such negative emotions. I’ll start in order: Realizing that the hotel has non-renovated rooms, we, through our Tour agent, asked to contact the guest relay and asked us to settle in a good room after the repair, which was done and we were assured that the guest relay would solve everything and we can safely go to rest for 11 days.
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We are experienced travelers and this is not the first time we have been to Egypt and we travel a lot around the world, so before the trip we carefully study the reviews about the hotel and SUNRISE Arabian Beach Resort did not seem to foretell such negative emotions.
I’ll start in order: Realizing that the hotel has non-renovated rooms, we, through our Tour agent, asked to contact the guest relay and asked us to settle in a good room after the repair, which was done and we were assured that the guest relay would solve everything and we can safely go to rest for 11 days. Yes, upon arrival we were met, we were only one couple who arrived that day and, according to the person at the reception, they picked up a wonderful room for us, everything we asked for. Tired from the road but happy in the heat on foot, we were taken to our room. Yes, there are electric cars in the hotel. There were no welcome drinks.
When the employee accompanying us kindly opened the doors of our room, a stale smell of sewerage, dampness and something else incomprehensible hit our noses. While we stood dumbfounded, the guy instantly disappeared.
Cautiously going into the room, we saw that the floor in the room was still wet, the wife wanted to sit on a chair in desperation, but there were some crumbs and rubbish! It feels like we got into the basement, the room was on the ground floor in front of the window people were passing by. By the way, we have never seen a guest relay in its place, only in the restaurant there was no place to wait for help, we went to change the number ourselves. The receptionist was not surprised at our quick arrival. Are you having problems with your number? We told everything. No problem, you can pay extra and you will have a wonderful room!
We politely explained that we paid enough for 11 nights and we would like to spend them in normal human conditions after a long conversation and realizing that we would not upgrade the room category, he changed our room. I note that the hotel was half empty, the occupancy was less than 50% and they could easily give a renovated room or even upgrade the room category as an apology.
The second number was also without renovation, but we already just physical decided not to waste our nerves on further struggle. The situation in the room is as follows: the bed linen was washed to huge pellets, objectively I’ll say that it’s a new sink and toilet, the furniture is old, the plumbing is old, the curtains closed with difficulty, the air conditioner worked only at one maximum level, the regulator did not work, the tiles in the room and bathroom all shabby in some spots, the sound insulation is weak, the room did not have a set of masks and disinfectants.
The main restaurant was like this: the smell of food waste or what unpleasant odors. Carts with dirty dishes and bags of waste in front of your face are constantly moving around the hall at the level of your eyes and mouth when you eat, everywhere there is dirt on the floor and a feeling of unsanitary conditions, soft sofas along the walls, they probably forgot when they were dry-cleaned, they are all in spilled drinks or leftovers food. The staff does not have time to clean up the dishes - for all the time they offered drinks at one time, full self-service queue for a drink, all around the queue - they give out paper napkins one per person.
On the positive side, there were sanitizers on every table. The quality of food and variety is weak all the same, we were 11 days, management organization is disgusting. Fresh when you do not press. Weak positions in fruit every day melon orange grapefruit dates, there were peaches watermelons apples and something else but everything is weak, not of the best quality.
The most positive moment in the restaurant is only a woman who bakes cakes, only for her sake you can turn a blind eye to everything else) but this is only in the morning) Once a week there was seafood, in principle, the fish was almost every day, but it was not what kind of queue for an omelet was tiring, salads we weren’t afraid to eat because it’s just that the vegetables were, to put it mildly, not the first freshness, I basically like the topic with the staff putting it on your plate, there are no problems, I’m for hygiene, but here the second moment you have to now beg in the literal sense of the word and they still perform you with a displeased look .
The staff is not trained to work and communicate with guests, there is not enough staff for cleaning, can you walk around the hall with plates in search of a free or clean table, there are few who didn’t have time to enter the restaurant, is it hot outside?
We only had breakfast in connection with such situations in the main restaurant and dined only in Ala carte restaurants: if you still come to this hotel, this will be your salvation. There were four restaurants French Italian Indian and Thai. There is no friend for the taste and color, but we adored Indian, then French, Thai - Italian is the weakest, as for me. I saved an Italian restaurant on the beach at lunchtime, it worked as a diner, you could eat there, fish zips, burgers, salads, but everything is a C grade with a stretch of four minus. We ate surrounded by birds, But only you turned your back and crows walk on the tables. From the beach to the top to the main restaurant, you could either walk thousands of steps uphill or wait for a minibus in the heat in the sun, she went on an incomprehensible schedule. Although you could call the reception and they sent it.
The beach is very small and it was not easy to find free sunbeds when the hotel was half empty. The sunbeds are all old, a lot of broken ones, the white paint has peeled off for a long time, for all 11 days on the beach we were once offered to bring towels and cover the sunbeds, the sunbeds are white but the staff does not have time to wash and clean them from sand. Sand on the beach with stones is not like barefoot. Drinks or waiters on the beach are not provided, you must go to the bar yourself. Fungi from the sun have long required painting rust, the tables are dirty, the guys on the beach do not have time to keep clean. The entrance to the sea is from a stationary pontoon, and it seems that there are three stairs from it to descend into the sea, but this is a whole quest.
Yes, yes, guests love to sit on the stairs and in order to enter the sea, one must literally push through or over their heads, but that’s not all around already in the sea, a crowd of swimmers hold on to the handrails and don’t sail away from the pontoon, surprisingly, but the caretaker or lifeguard he does not follow this, although there are signs hanging everywhere do not take ladders to descend into the water. The beach toilet was always dirty with sand and paper on the floor. If you come to the hotel with prams or small children, it will be a huge stress for you and a quest how to get to the sea from the room and back and there is no children's beach, but a tiny nook where several people can stand in knee-deep water.
I can’t tell you about the pools and the bar because they didn’t use it. The work of the animators, as for me, is weak. We went to their performances several times and did not stay there for a long time primitively and weakly.
You understand, do not FORGIVE or SORRY, why are we complaining so badly and what we are not happy with. It was very unpleasant and you felt the eyes of the guests on you, etc. The situation is not pleasant. In the whole hotel everywhere all the staff asks instead of Hi - are you okay? Of the pleasant moments, it is clear that we loved drinking Turkish coffee in the lobby; there was just a master and an insanely nice guy. The restaurant on the beach was just a professional. From the pleasant, I can say that we extended the room for an hour until 13.00 without any problems and for free. The territory of the hotel, in principle, is very beautiful green and it is very pleasant to walk in the evening. Although dilapidation and old age is already visible in everything.
I’ll start in order: Realizing that the hotel has non-renovated rooms, we, through our Tour agent, asked to contact the guest relay and asked us to settle in a good room after the repair, which was done and we were assured that the guest relay would solve everything and we can safely go to rest for 11 days. Yes, upon arrival we were met, we were only one couple who arrived that day and, according to the person at the reception, they picked up a wonderful room for us, everything we asked for. Tired from the road but happy in the heat on foot, we were taken to our room. Yes, there are electric cars in the hotel. There were no welcome drinks.
When the employee accompanying us kindly opened the doors of our room, a stale smell of sewerage, dampness and something else incomprehensible hit our noses. While we stood dumbfounded, the guy instantly disappeared.
Cautiously going into the room, we saw that the floor in the room was still wet, the wife wanted to sit on a chair in desperation, but there were some crumbs and rubbish! It feels like we got into the basement, the room was on the ground floor in front of the window people were passing by. By the way, we have never seen a guest relay in its place, only in the restaurant there was no place to wait for help, we went to change the number ourselves. The receptionist was not surprised at our quick arrival. Are you having problems with your number? We told everything. No problem, you can pay extra and you will have a wonderful room!
We politely explained that we paid enough for 11 nights and we would like to spend them in normal human conditions after a long conversation and realizing that we would not upgrade the room category, he changed our room. I note that the hotel was half empty, the occupancy was less than 50% and they could easily give a renovated room or even upgrade the room category as an apology.
The second number was also without renovation, but we already just physical decided not to waste our nerves on further struggle. The situation in the room is as follows: the bed linen was washed to huge pellets, objectively I’ll say that it’s a new sink and toilet, the furniture is old, the plumbing is old, the curtains closed with difficulty, the air conditioner worked only at one maximum level, the regulator did not work, the tiles in the room and bathroom all shabby in some spots, the sound insulation is weak, the room did not have a set of masks and disinfectants.
The main restaurant was like this: the smell of food waste or what unpleasant odors. Carts with dirty dishes and bags of waste in front of your face are constantly moving around the hall at the level of your eyes and mouth when you eat, everywhere there is dirt on the floor and a feeling of unsanitary conditions, soft sofas along the walls, they probably forgot when they were dry-cleaned, they are all in spilled drinks or leftovers food. The staff does not have time to clean up the dishes - for all the time they offered drinks at one time, full self-service queue for a drink, all around the queue - they give out paper napkins one per person.
On the positive side, there were sanitizers on every table. The quality of food and variety is weak all the same, we were 11 days, management organization is disgusting. Fresh when you do not press. Weak positions in fruit every day melon orange grapefruit dates, there were peaches watermelons apples and something else but everything is weak, not of the best quality.
The most positive moment in the restaurant is only a woman who bakes cakes, only for her sake you can turn a blind eye to everything else) but this is only in the morning) Once a week there was seafood, in principle, the fish was almost every day, but it was not what kind of queue for an omelet was tiring, salads we weren’t afraid to eat because it’s just that the vegetables were, to put it mildly, not the first freshness, I basically like the topic with the staff putting it on your plate, there are no problems, I’m for hygiene, but here the second moment you have to now beg in the literal sense of the word and they still perform you with a displeased look .
The staff is not trained to work and communicate with guests, there is not enough staff for cleaning, can you walk around the hall with plates in search of a free or clean table, there are few who didn’t have time to enter the restaurant, is it hot outside?
We only had breakfast in connection with such situations in the main restaurant and dined only in Ala carte restaurants: if you still come to this hotel, this will be your salvation. There were four restaurants French Italian Indian and Thai. There is no friend for the taste and color, but we adored Indian, then French, Thai - Italian is the weakest, as for me. I saved an Italian restaurant on the beach at lunchtime, it worked as a diner, you could eat there, fish zips, burgers, salads, but everything is a C grade with a stretch of four minus. We ate surrounded by birds, But only you turned your back and crows walk on the tables. From the beach to the top to the main restaurant, you could either walk thousands of steps uphill or wait for a minibus in the heat in the sun, she went on an incomprehensible schedule. Although you could call the reception and they sent it.
The beach is very small and it was not easy to find free sunbeds when the hotel was half empty. The sunbeds are all old, a lot of broken ones, the white paint has peeled off for a long time, for all 11 days on the beach we were once offered to bring towels and cover the sunbeds, the sunbeds are white but the staff does not have time to wash and clean them from sand. Sand on the beach with stones is not like barefoot. Drinks or waiters on the beach are not provided, you must go to the bar yourself. Fungi from the sun have long required painting rust, the tables are dirty, the guys on the beach do not have time to keep clean. The entrance to the sea is from a stationary pontoon, and it seems that there are three stairs from it to descend into the sea, but this is a whole quest.
Yes, yes, guests love to sit on the stairs and in order to enter the sea, one must literally push through or over their heads, but that’s not all around already in the sea, a crowd of swimmers hold on to the handrails and don’t sail away from the pontoon, surprisingly, but the caretaker or lifeguard he does not follow this, although there are signs hanging everywhere do not take ladders to descend into the water. The beach toilet was always dirty with sand and paper on the floor. If you come to the hotel with prams or small children, it will be a huge stress for you and a quest how to get to the sea from the room and back and there is no children's beach, but a tiny nook where several people can stand in knee-deep water.
I can’t tell you about the pools and the bar because they didn’t use it. The work of the animators, as for me, is weak. We went to their performances several times and did not stay there for a long time primitively and weakly.
You understand, do not FORGIVE or SORRY, why are we complaining so badly and what we are not happy with. It was very unpleasant and you felt the eyes of the guests on you, etc. The situation is not pleasant. In the whole hotel everywhere all the staff asks instead of Hi - are you okay? Of the pleasant moments, it is clear that we loved drinking Turkish coffee in the lobby; there was just a master and an insanely nice guy. The restaurant on the beach was just a professional. From the pleasant, I can say that we extended the room for an hour until 13.00 without any problems and for free. The territory of the hotel, in principle, is very beautiful green and it is very pleasant to walk in the evening. Although dilapidation and old age is already visible in everything.
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• 14
Rested from 28.04 to 07.05. 2021, number 2237. We arrived at the hotel at 11.40 and after 5 minutes went to the room by typewriter) Clean regular rooms for Egypt that are in the package from the tour operator. I didn’t pay anything extra and I don’t see the point - all the rooms in this hotel have a view of the sea, as it seems to me, because the hotel is turned by buildings to the sea and the territory is cascaded.
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Rested from 28.04 to 07.05. 2021, number 2237.
We arrived at the hotel at 11.40 and after 5 minutes went to the room by typewriter)
Clean regular rooms for Egypt that are in the package from the tour operator. I didn’t pay anything extra and I don’t see the point - all the rooms in this hotel have a view of the sea, as it seems to me, because the hotel is turned by buildings to the sea and the territory is cascaded. The rooms are clean and tidy and the room has absolutely everything even new toothbrushes and toothpaste...
Food - everyone is very worried about this issue. Breakfast is an ordinary breakfast like in all of Egypt, but there are 4 types of fresh juice to choose from, there are a huge number of rolls and croissants and delicious coffee : ) Lunch - the choice is not great but you will not be hungry, by the way I saw borscht, which surprised me. Dinner here and octopus and crabs and several types of meat. every day you can sign up for one of 4 a la carte restaurants. I really liked Indian and Thai. Very tasty, really, really.
Alcohol is local but good quality.
People managed to reach a state of restlessness by dinner...Cola drinks, fanta all from bottles, they give bottled schweppes. Draft beer is delicious.
Animation - they try to see that there are a lot of new guys, but everyone is very active, every day on the beach from 10 you will have something to see. Almost every day on the beach, acrobats, then dancing, there was even throwing dye))) Fire show - I have been visiting Egypt several times a year since 2009, it was the best fire show. there is nothing new here, just the right choice of music)
The hotel also has a SPA center - a very adequate price tag for a hammam with peeling.
There is a Dive Center on the beach - there is Sergey (Director of the Sea), a very pleasant and sociable person. He will tell you and show you where to dive and where to swim. Prices are the same everywhere, but the person honestly says that it is worth the money.
Beach - the beach is frankly not my format, I love it with palm trees, but here it's just sand with umbrellas.
But there is an option that we used all the time - near the volleyball court there are about 10 sun loungers with umbrellas. Lie on your sunbed, there are bushes around the grass, animation with music. In general, we hung out there for 10 days). Also on the beach you can constantly eat from 12 to 5)
The sea - who complained that there was no fish, the guys in the storm, there will be no fish anywhere. When the sea calms down, everything is like everywhere else in Sharm, plus two young stingrays live there. I didn’t find a turtle) The pontoon, by the way, is excellent with 3 entrances.
As for the staff - I didn’t have a question for the staff at all in this hotel, any of your appeals immediately solve your issue. Very friendly and talkative, while no one will impose on you and no one will turn their noses in anticipation of the dollar. Very, very well built staff, here in general is above all praise.
Photos - there is a photographer in all hotels, we never took pictures with them, but who still does not have collections of photos from Sharm hotels, chat with Katya.
Good deals for a reasonable price.
Will I return here? Let's put it this way: for me, this is a top hotel in terms of service level, and if there is nothing interesting new from Sunrise, then I will definitely return)
We arrived at the hotel at 11.40 and after 5 minutes went to the room by typewriter)
Clean regular rooms for Egypt that are in the package from the tour operator. I didn’t pay anything extra and I don’t see the point - all the rooms in this hotel have a view of the sea, as it seems to me, because the hotel is turned by buildings to the sea and the territory is cascaded. The rooms are clean and tidy and the room has absolutely everything even new toothbrushes and toothpaste...
Food - everyone is very worried about this issue. Breakfast is an ordinary breakfast like in all of Egypt, but there are 4 types of fresh juice to choose from, there are a huge number of rolls and croissants and delicious coffee : ) Lunch - the choice is not great but you will not be hungry, by the way I saw borscht, which surprised me. Dinner here and octopus and crabs and several types of meat. every day you can sign up for one of 4 a la carte restaurants. I really liked Indian and Thai. Very tasty, really, really.
Alcohol is local but good quality.
People managed to reach a state of restlessness by dinner...Cola drinks, fanta all from bottles, they give bottled schweppes. Draft beer is delicious.
Animation - they try to see that there are a lot of new guys, but everyone is very active, every day on the beach from 10 you will have something to see. Almost every day on the beach, acrobats, then dancing, there was even throwing dye))) Fire show - I have been visiting Egypt several times a year since 2009, it was the best fire show. there is nothing new here, just the right choice of music)
The hotel also has a SPA center - a very adequate price tag for a hammam with peeling.
There is a Dive Center on the beach - there is Sergey (Director of the Sea), a very pleasant and sociable person. He will tell you and show you where to dive and where to swim. Prices are the same everywhere, but the person honestly says that it is worth the money.
Beach - the beach is frankly not my format, I love it with palm trees, but here it's just sand with umbrellas.
But there is an option that we used all the time - near the volleyball court there are about 10 sun loungers with umbrellas. Lie on your sunbed, there are bushes around the grass, animation with music. In general, we hung out there for 10 days). Also on the beach you can constantly eat from 12 to 5)
The sea - who complained that there was no fish, the guys in the storm, there will be no fish anywhere. When the sea calms down, everything is like everywhere else in Sharm, plus two young stingrays live there. I didn’t find a turtle) The pontoon, by the way, is excellent with 3 entrances.
As for the staff - I didn’t have a question for the staff at all in this hotel, any of your appeals immediately solve your issue. Very friendly and talkative, while no one will impose on you and no one will turn their noses in anticipation of the dollar. Very, very well built staff, here in general is above all praise.
Photos - there is a photographer in all hotels, we never took pictures with them, but who still does not have collections of photos from Sharm hotels, chat with Katya.
Good deals for a reasonable price.
Will I return here? Let's put it this way: for me, this is a top hotel in terms of service level, and if there is nothing interesting new from Sunrise, then I will definitely return)
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• 15
Hello everybody! ! ! ! ! Finally decided to write a review. Rested there from 25.03. 21. This hotel is not cheap, I expected better for the money. I'll start with the pros. Very beautiful and well-groomed area, there are many interesting places for photos. Several good restaurants, food is also normal, were not hungry.
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Hello everybody! ! ! ! ! Finally decided to write a review. Rested there from 25.03. 21. This hotel is not cheap, I expected better for the money. I'll start with the pros. Very beautiful and well-groomed area, there are many interesting places for photos. Several good restaurants, food is also normal, were not hungry. The staff is attentive, friendly. Now the disadvantages: the entrance to the hotel and reception needs renovation, old furniture is all shabby, I'm generally shocked by the rooms, very dirty, all old, curtains dirty and not ironed, sometimes torn from the cornice, dirty bathroom, bathrobes washed and ragged, nice was to dress. The room is very dark, little lighting. In short, number three. Cleaned every day, but not qualitatively, dirty floor, very dirty mirrors. The toilet on the beach was cleaner and more modern than in the room. I did not expect this kind of 5-star hotel, and even for that kind of money. The beach is beautiful, clean, the entrance is only from the pier, the first day my girlfriend cut her leg on the pier, sewn.
So be careful, buy shoes right away. There is no sunset from the shore, so it will be difficult for those who swim as badly as I do.
So be careful, buy shoes right away. There is no sunset from the shore, so it will be difficult for those who swim as badly as I do.
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