Сложная территория, рецепция недружелюбная Difficult area, reception unfriendly

The hotel was chosen by friends. We wanted to return to Coral Sea Sensatori. The territory is complex, a lot of ladders, you get tired, the beach area is short and busy. The reef is broken. Intrusive managers of the SPA salon, I have not seen this for a long time. Many hotels, on the contrary, protect guests from such marketing. But this is a hotel SPA - you have to earn money. It's all about extra income. The Internet is like FREE, but it’s like it doesn’t exist. Pay - will be.
Food is something for which you can put 5 stars.
We checked in a day earlier and asked at checkin to put our daughter on arrival (she is from another country) in our room. Sounded wild payment as for a separate double room. The guest sofa, which we already paid for with the tour, cost an additional $175 per day. Everyone absolutely refused to solve the issue of high cost of accommodation. I had to pay for 4 nights for my daughter on a guest sofa at the price of a 2-bed room. The reception staff is unprofessional. Not a single problem was solved.

Mosquitoes and flies in herds, treatment with smoke guns (as is the case in other hotels, even lower levels) is not carried out. The glass doors were dirty, the drain in the bathroom with stagnant water was covered with a trash can, the smell of sewage, the toilet bowl with rusty smudges. Before departure, we asked to collect breakfast, the transfer was at 2-00 at night. At the same reception, they wrote down the room number, they said to pick it up from the concierge, no one cooked breakfast, the concierge was completely absent. Absolutely disgusting attitude for this level of hotel.