You have to pay for everything in the hotel to get a quality (as possible) holiday

Written: 24 july 2019
Travel time: 2 — 11 may 2019
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 5.0
Cleanliness: 10.0
Food: 6.0
Amenities: 5.0
The main phrase in this story: "we wanted an economy option, just for May instead of barbecue in the forest))". Chose this hotel because of the price.
For the first time, I encountered the fact that people were wearing bracelets of different colors because of belonging to the state, yellow - Italy, blue - Germany, gray - post-Soviet countries, and there were also some colors... so that the staff understood who to kiss in the ass first of all... and who is not necessary). I thought what kind of nonsense people wrote in the reviews about the division of people into castes, the 21st century is in the yard... are you serious? but no - in this hotel it's a reality!
We arrived at the hotel at 8 am, so that we could check in immediately and give a good room (I read in the reviews that 1 building is decent) - they paid.

The countries of the post-Soviet space settle across the road in the most distant and dead buildings (4.5 and 6). buildings 2 and 3 - for Europe (Italy and Germany). But 1 building is the most decent only for a surcharge. Initially, they wanted $ 100 for 1 building, and a view of the sea and the 2nd floor, they bargained for 50 euros. They offered 2 more buildings for 20 euros, chose 1 building. The room is of course good, the cleaning in the room was good (they left the guy who cleaned 1-5 euros every day), he brought water to the room for 3 bottles of 1.5 liters every day (he always put 1 bottle in the refrigerator), changed the bed for us every other day , towels every day.
Meals - in the restaurant (buffet) the usual, no frills. We took a la carte restaurants (there were 3 - Italian, fish and some other I don’t remember the name), there the menu was already more interesting, I liked everything more in the Italian restaurant, very tasty and very large portions... one girl is clearly everything don’t eat. ) In the fish one, I really liked the lobster soup, shrimp salad, and a very large plate of seafood (tuna, squid, shrimp, crabs, octopus, salmon and some other fish (1 dinner cost about 30 euros), they also left a tip. After, the staff from the restaurant, who served our table, ran around and asked all the days around the hotel whether everything was fine with us, whether we liked everything. In the pool bar, which worked until 12 at night (if I'm not mistaken), my husband also gave tips every day to the same guy, so he poured imported drinks for him and made those cocktails that they asked for. When I came up and said martini, he looks at me and says no) husband went - appeared).
Also in the main restaurant (buffet) they gave the guy euros, he always occupied the same table that we chose, and our drinks were already waiting on the table. The staff communicates among themselves along the chain who pays and gives tips, and they cherish and cherish, the rest of the people are frankly neglected. On the second day of our stay at the hotel, when we received the towels, a frightened guy immediately ran up, took the towels and said "no, no, I myself, you are guests, you have a rest, I - wear" and led to the sunbeds by the sea, says "it's better here , don't go there, there is a broken sunbed and it's dirty" and here I already cleaned everything and wiped the mattress. He laid out our towels himself and said, when we leave, we need to wave to him, he will bring our cards to the towels and pick up the towels after us. In general, the difference in the attitude of the staff towards people is very noticeable... Although the Europeans simply took out a trifle from their pockets and gave it to all the staff, which cannot be said about our compatriots.
There is practically no Internet, which was very surprising, only normal communication in the lobby. Although we were in many hotels in Sharm, the Internet was everywhere...

The result is that the whole holiday cost the same as in Rixos for the price =)
But we had a good rest, we don’t complain, but will we go here again - of course not). The money that we gave for the "economy" vacation-weekend could choose a hotel much more decently).
I also really didn’t like the case when in the lobby, in search of the Internet, you finally have a connection and talk on the phone about work, a man (a hotel worker) tactlessly comes up and sticks a tablet, where all 5 are already everywhere on Trip Advisor, and doesn’t leave until you put in your name, that's how the hotel gets its rating. And you, so that he lags behind and does not interfere during the call, help in this...
Translated automatically from Russian. View original