Review of Sharming Inn Hotel

Written: 22 april 2019
Travel time: 27 december 2018 — 4 january 2019
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
We chose this hotel from the options offered by the agency, it was the best that we were shown. also focused on price. We were given a room which was just awful. Firstly, there were no beds for children (we were with two children), there was a dirty bed, with some stains, the view was on the fence, although initially we asked for a room overlooking the garden and paid extra for it. The situation with the number, of course, outraged me, after the 3rd scandal they changed our number to a family one, it was the same, though not so ragged, but it was far from five. They brought beds for children, but they were not even beds, but some wooden trestle beds with mattresses that staggered and the children were afraid to sleep on them. In general, the situation with the numbers is very sad. The food is monotonous, for a C grade, Thank God, they were not poisoned by anything. We went to the sea, swam in the pool, enjoyed nature, there was nothing else to do there. The pool was heated, the lifeguards, in this regard, everything they could do, they did. Animation is primitive. The territory is large, green, clean, well-groomed, even the paths were painted there. A person who rests for the first time will be pleased with the territory. When leaving the hotel - shops, cafes, everything was there. The guide asked for two days to help change the room, until she said that I would complain, only then did he find the administrator. This guide imposed his excursions, not hiding his emotions, demanded to write a refusal that I was refusing the services of the host. It was extremely unpleasant to communicate with the guide. No information was provided about check-in for the flight. Still, not a pleasant moment that the staff dine with the guests of the hotel. For two days my children and I could not taste the fruit, either we had to come in the morning for them or I don’t know how else. As a result, I just bought strawberries for children outside the hotel. The feeling was that you were not in a restaurant, but in the staff canteen. The hotel seems to have tried and cleaned, but there were days when they didn’t clean at all, it happened that they cleaned, but the towels weren’t changed. The staff is somehow not fully trained, so I would say.
Translated automatically from Russian. View original