Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
3.0
Service:
5.0
Cleanliness:
3.0
Food:
4.0
Amenities:
6.0
The hotel is not great. Even being on vacation for the first time, you understand that the hotel does not pull at all for 4 stars. We were brought to the hotel at about 8 am. At the reception they said that the official check-in at 14.00. When asked if it was possible to check in earlier, they said they would give us a better room than ours. Issue price $50. But only for us they will make $40. We refused and decided to wait further. Then still closer to 11 again asked to settle earlier. We were still settled, but it felt like the worst of the rooms. The safe was closed, I had to write a statement to be opened; dirt everywhere; the TV didn't work; refrigerator as well the tabletop on the bedside table is broken; the window was opened with great difficulty; the drain in the shower did not work; bed linen was not changed after the previous tenants! There is hair and blood stains in the bed. Later figured out why.
The maid came to the room immediately. When asked to clean up and change the bed, he refused and said that everything was clean and left. We left him $1 and went up and asked again. He said he would. But the bed has not changed! I had to complain to the reception. It was only after that that they changed. If you do not leave the money, the number will not be removed. If you leave, they will make swans on the bed, but they still won’t clean the bathroom. They don't even bring paper. No gel, no shampoo. Soap only. On the 2nd night I woke up and turned on the light. A bedbug crawled on the bed, cockroaches scattered across the floor. In the morning we went to ask for another number. Changed, but still for a fee.
In the middle of the rest, they got very poisoned. What is not clear. We only ate at the hotel. The animator suggested that free juices. The food is so-so. As written in previous reviews, only the sea saves, with a beautiful coral reef, and animation. Closed shoes are required for the beach to avoid injury. Animators held various activities every day.
The maid came to the room immediately. When asked to clean up and change the bed, he refused and said that everything was clean and left. We left him $1 and went up and asked again. He said he would. But the bed has not changed! I had to complain to the reception. It was only after that that they changed. If you do not leave the money, the number will not be removed. If you leave, they will make swans on the bed, but they still won’t clean the bathroom. They don't even bring paper. No gel, no shampoo. Soap only. On the 2nd night I woke up and turned on the light. A bedbug crawled on the bed, cockroaches scattered across the floor. In the morning we went to ask for another number. Changed, but still for a fee.
In the middle of the rest, they got very poisoned. What is not clear. We only ate at the hotel. The animator suggested that free juices. The food is so-so. As written in previous reviews, only the sea saves, with a beautiful coral reef, and animation. Closed shoes are required for the beach to avoid injury. Animators held various activities every day.
Translated automatically from Russian. View original
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