Отель средний,но все стараются The hotel is average, but everyone tries

We just arrived, went with my husband, the hotel was advised by the tour operator)))) we read the reviews before leaving, in principle we were ready for anything. We arrived at the hotel at 6 in the morning and of course we were not offered to check in earlier, although the hotel was 20 percent full, no water, no tea!! ! It’s a shame when you don’t sleep for a day and when you arrive at the reception you meet such indifference. Before that we were in Sentido, then we didn’t have time to arrive, they poured tea, they settled earlier !! ! Let's go back to Siwa))) settled at 9.00 after the scandal and 15 dollars. The rooms are old, the sewage system stinks, the door to the balcony is on a hook, the hook broke off))) but we arrived at the seaside. Everything that needed to be fixed in the room was addressed to Russian-speaking administrators, everything was quickly corrected. We already wrote about the food in previous reviews, although in the last 4 days someone important arrived, the menu was patched up, there was even borscht !! ! in principle, we didn’t go hungry and didn’t lose weight)))) The sea is super !! ! Animators are trying, doing everything in their power,
but if our people don't want to, what should they do?