The hotel is not 5 star at all!

Written: 30 july 2018
Travel time: 11 — 18 july 2018
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 5.0
Cleanliness: 7.0
Food: 5.0
Amenities: 5.0
They took a ticket, taking into account that the flight was early in the morning and that they had time to go to the sea!
DEPARTURE MUST BE AT 04:30 from Zhulyan. as a result, THE FLIGHT IS POSTPONED FIRST TO 13:35, THEN TO 16:45, and only then THE FLIGHT IS POSTPONED TO 17:35.
We went through registration, we were taken to the plane and sat in it for another hour, waiting for departure! flew out at 18:45 somewhere. At first, the flight attendant said that the pilot was clarifying something there, then she already said that the airports were full and therefore we are waiting for it!
SO THE DAY WAS JUST ON THE ROAD THE PLACE WHICH I HAVE TO REST ON THE SEA! with JOIN UP we will never go again!
1. We went for the first time, we chose a hotel with a good coral reef and proximity to the sea.
I won’t even talk about the coral reef, it’s a very beautiful and beautiful reef, a lot of fish.

I didn’t like how the check-in went, since we checked in, the porter took our things and went to show the room, etc. after leaving the room, he brazenly asked where he came from and said where the gift was.
I gave him a chocolate bar, so he looked so displeased and said, well, a chocolate bar is also good.
When you leave the hotel in the evening, it smells like sewage. it is not clear from where.
The room is not bad, two Russian channels.
Shampoos were not brought to the room and all these things for two, only for one, they called the Guest Relation once they brought them, then again for one.
Meals are also 50:50, in the morning, as usual, yoghurts were given, juices diluted by the way!
for lunch, two soups in which pasta floated, and that's it.
in the evening there was grilled chicken, veal, pizza and tuna.
Salads are all the same every day as the previous one. I don’t know why, well, near each table (where the tables with food were) there was a person from the cooks (as for me, so that they would not take food with them)
Nothing can be taken out of the restaurant!
DO NOT bring your own food to the hotel!
at the entrance to the hotel, things look what they are carrying!
We did not know that food was not allowed, we bought 2 kg of shrimp in the old market, and they did not let us in! they said to eat with a barrier!
This is complete bullshit!
We flew with JOIN UP TOUR OPERATOR ( FIRST AND LAST TIME!! ! )
THE FLIGHT WAS DELAYED BACK, they were supposed to leave at 20:30, they moved it to 22:30, then to 23:30, and only then to 23:59!

The hotel needs to be renovated.
Translated automatically from Russian. View original