Hotel management must read!

Written: 19 april 2019
Travel time: 26 november — 2 december 2018
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 5.0
Cleanliness: 5.0
Food: 5.0
Amenities: 5.0
The hotel was chosen because of the bay, the wind is not strong and the sun on the beach is longer. With this guessed and it was a huge plus.
Check-in - a question for the hotel management: why don't you check in people upon arrival? We arrived at the hotel at 5:45 and slept on the beach until 12 noon! ! You have a lot of empty rooms! ! A strange principle - check-in from 14.00 when the hotel is far from being fully loaded.
Departure - hotel management, take action, even in triplets they give food with them !! ! Our departure from 18:30 was moved to 05:4.12 hours earlier!! ! We found out about it at 21:00, the night passed in packing our bags))) and when the transfer arrived at 2 o'clock, I, like other tourists, went to the reception for rations, we were sent to the restaurant, okay, we ran in the morning)), and near restaurant on the bar on the dishes was laid out food! ! And where to take it?? ? Or stand and eat right there??! ! The hotel guide did NOT warn us about this!! ! Although in the evening they approached him and reminded him about food to go (((It was very unpleasant ! ! Do you know how much a sandwich costs at the airport? $ 7 bread with a cutlet (like a chop) and coffee $ 5 (multiply by 3 people = $ 36) - this is such a setup from the hotel!!

As for the hotel itself - old, but quite well-groomed, the staff is trying! For $ 1 on the bed every day a new animal from towels)) my daughter really liked it)). The beach is beautiful, several levels, a lot of greenery near the hotel, a very beautiful bottom ! ! Many different fish, could not see enough)) Due to the location on the beach, the wind was almost not felt. In walking distance - Soho, very beautifully illuminated in the evenings.
Food - we were not hungry, there was not enough meat and fish. It was especially annoying - when they took out a tray with meat, vacationers swooped in and scooped up plates full to the top, so I wanted to ask - do you eat so much at home ?? )))) Well, that's it . . these are people . .
More about the beach - there are few sun loungers ((if you like to sleep and come to the beach not at 7 in the morning, but at 10, there is a chance to be left without a beach)). No, not a lot of people, but towels))), which are occupied by sunbeds !! ! Then you can ask the beach workers, they will put you a sun lounger, but it will be old and in the sun, not under the "fungus".
Wi-Fi can be said - there is none))) for 10 minutes. there is no desire to sit and wait for the photo to be sent, we saved ourselves in Soho where the free Wi-Fi was better than in the hotel and even cafes - you take coffee and sit yourself, there were photos to relatives and friends)).
And one more moment! ! A few days before departure, the hotel changed its name. We were returning from a walk, it was already dark, a young couple with a taxi driver was standing in front of the hotel, pointing to the name and trying to explain to him that he brought them to the wrong hotel, they live in Siva, and he brought them to Savage (it seems that they changed it). It’s good that we walked past, the couple just arrived today and left the hotel before dark, and in the evening everything looks different.
Dear hotel management, work on the bugs with the check-in and check-out of your guests. You can ignore many little things, especially since you have an excellent location, but the first and last are remembered, but with this you are sad...
Translated automatically from Russian. View original