At best, 3

Written: 13 may 2019
Travel time: 28 april — 4 may 2019
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 3.0
Cleanliness: 4.0
Food: 4.0
Amenities: 6.0
We arrived in the morning, at 5-00 we were at the hotel, as it turned out later there were a lot of free rooms on the 1st floor, at the reception they asked to settle on higher floors, if possible, they promised, they took 15 dollars, and sent them to the 1st, to 1104, I had a fumigator with me, so from the second day the stay was more or less comfortable, the mosquitoes were not very pestering, and later they were satisfied that on the first, they had to ask for shampoo and soap for a day, and then if they hadn’t given 1 dollar. probably would not have received the cleaner on the floor, since starting from 2.3, 4 daily requests to update shampoo and soap at the reception, personally and by phone, ended with promises and no more, and from 3.05 they simply hung up, even after a survey, who was spent on the beach and complained about this situation, they called back - they asked if they brought it or not and didn’t wait for soap or shampoo, the food in the canteen (otherwise you can’t call it tongue) is tolerable if you come to the opening, and not to the end, at the bars, except in the center of the pool and on the 7th floor, the alcohol is diluted, you ask for 7-yupi with tonic and they scoff at "this is also karasho", and in the evening they offer it for 2.3, 4.5 dollars. different alcoholic drinks, a trip to an Italian restaurant ended up having to take pills for heartburn, in the evening they begin to treat the bushes with chemicals, on the 7th floor near the bar, they don’t pay attention to the vacationers, they splash, you can suffocate, you had to leave. To other foreigners (red identification ribbons), the attitude is more attentive and friendly, Ukrainians are second-class. We probably do not pay with such pieces of paper, although we deserve such an attitude due to the behavior of some compatriots on the territory, in the canteen, on the beaches. On the day of departure, something went wrong with them and they decided to send me and my wife on different flights to the airport, I was at 3-30 at her 5-10, found out with a representative of the tour company, they apologized, they say the error came out, leave together at 5-10 "fixed" and at night from 3-00 to you went. . . they rang the room until 5-00, the request to pick up the suitcases remained a request, dragged from the room themselves to the bus. In the pools, it would be possible to start cleaning for a couple of hours, from 19-00, otherwise they drove out of the beach, drove out of the pool at the same time and do whatever you want. Wi-fi is a luxury, although three dots give everyone the password only for what is in the bar, it is clear that there is no connection. In general, 3 with a minus, these broken TV remotes, image quality, non-working air conditioner controls, the quality of cleaning in the rooms, crawling black bugs in the corridors and in the room do not cause optimism, I think that we ourselves will not go to this hotel and others will not we will advise
Translated automatically from Russian. View original