Good hotel with a fly in the ointment

Written: 14 november 2019
Travel time: 25 october — 2 november 2019
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 6.0
Cleanliness: 5.0
Food: 6.0
Amenities: 8.0
We were in this hotel for the first time, each time we try to get to a new place in order to have a general idea of ​ ​ the host country. In Egypt, the third time, there is something to compare.

We arrived early in the morning, at 6 o'clock we were already at the hotel. At the reception, a memo - early check-in $ 15 or wait until 14:00. But after a sleepless night, I wanted to quickly get to my room. They settled in a room on the 1st floor overlooking the lounge area, the room is spacious with a large double bed, quite standard, but of course tired, especially the bathroom. TV from the 90s, remote from another TV and wrapped with tape so as not to fall apart. True new toilet and bidet. Immediately, the attendant was assigned tasks: a refrigerator, light bulbs, change beds, soap, shampoos, fix hot water, etc. Alenka's tiles sped things up. Instead of one refrigerator, they brought two, so they used them.


The staff is kind, helpful, especially if they understand what is needed, since not everyone understands Russian.
The hotel, though not young, but well maintained. Everywhere is clean, staff constantly worked in the green zone, everything was cleaned, pruned, watered, transplanted.

Large swimming pool with children's area, expanse for children.

On the beach, old wooden sunbeds covered with modern synthetic mattresses are quite convenient and comfortable.

There was enough space for everyone.

In terms of nutrition, as everywhere in Egypt, a stamp has already been developed: "you will not die of hunger" -).

True, as they write and post pictures in some places, there were no squids, oysters, or other pickles. Everything is standard, without frills, everyone will find to their liking. I liked that the beer was only canned, they open it in front of you, however, like Cola, Sprites, etc. , they opened bottles in front of you, so that's a plus.

In general, the sea, air, friendly staff, excellent territory, gorgeous pool - you can relax.

And if we add that it is not a hasty walk for 15 minutes to SOHO. , then you can rest.
Well, a fly in the ointment that spoiled the overall impression is the sellers of small shops that are located between the reception and the elevators.

The young kid from the shop under the loud name "Grand Super Market" was especially zealous. He and two of the same inadequates constantly sit in the shop behind the sign "Tabacco".

I always try to look into such shops for the purchase of any souvenirs. Well, I looked in, examined souvenirs, asked the price, immediately noticed that the sellers were not interested in the buyer. They did not come up, despite the fact that the shop was empty, I had to ask several times for the price through the entire shop. Zero reactions, sat with frozen eyes.

Well, okay, leaving said that I'll look elsewhere.

Apparently, the fact that he left without a purchase offended him, and after that, every time I passed by this, so to speak, supermarket, he ran out of the shop, like he offered to go in, and then said that he wouldn’t sell anything anyway, but I’ll sell it to others even for a dollar . In general, he molested and behaved arrogantly and inadequately, all for show.

I even had to complain about the relay, and more than once, but the reaction is zero.

For me it was wild, such behavior towards the guests, at whose expense they live. I could not even think that this is possible, and I have already been in more than one country and not in one hotel, but this is No coment.

Then, on the beach, in conversations, I learned that I was not the only one, it turned out that many vacationers specially traveled on a different elevator so as not to meet these boors.

Here is such a fly in the ointment, which completely ruined a barrel of honey.

Anticipating the question, I will immediately answer until they put things in order in this matter in this hotel with a foot.

P. S.
Not for advertising: if you leave the hotel, go through the main gate, and then along the road to the fork to the highway and SOHO, as everyone says "to the camel" (there is a live camel tied to the sign of local builders), from there at 14:00.17:00 and 20:00 there is a free minibus to the George Clooney store, where there is a large selection of different goods. From magnets to suitcases, sweets, fruits, bags, beach accessories, masks, fins, etc. The prices are the cheapest in the city, several times cheaper than in the hotel "tar". For example, I bought a suitcase there for $30, at a hotel $60.
Translated automatically from Russian. View original