Watch out all inclusive! Terrible service! Hotel rating 4 out of 10!

Written: 22 june 2019
Travel time: 18 — 25 june 2019
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 10.0
Cleanliness: 9.0
Food: 6.0
Amenities: 3.0
Watch out all inclusive! We arrived in the morning at about 10.00 am, my mother and son, 5 years old, my son fell ill before the trip, we were driving with a fever, we didn’t want to cancel the vacation, we were met at the reception in no way, accepted the documents, sent to sit, when asked when the check-in was in half an hour, people were already sitting in front of us early in the morning, no tea, no coffee, no way to entertain small children
no one suggested... When asked where the toilet is, the answer is go there... As if I come from this hotel, my child is sick, I went to the reception and gave $ 10 and after 15 minutes, the room was ready... Floors in the rooms they wash only for chocolates and tips, and then somehow... They asked for a kettle and a hairdryer, the hairdryer was brought on the 2nd day, the kettle is still being carried, there is no clear answer, just fine, we’ll do it when they don’t care... Mom has towels there was hair dye left, they quickly cut through, they asked me $ 7, from my mother $ 10 for towels, in total they took $ 7, the check says $ 5.36 The reception staff speak Russian well, but when it is beneficial for them to ignore and forget everything languages. . . On the plus side, a beautiful area, and nothing for the first 2 days, then it’s clear that the food is monotonous. . . But there is something to eat. . . 4 stars. . Crows fly on the track, very domestic, eat out of hand. . . My son liked to feed. . The pool is convenient for children, but both the pool and the beach are closed at 17.30... All guides are lying, please don’t believe a word, our Russian gis also lie yes, the shame of our peoples, they cheat their own... I chose it out of stupidity, I listened to an inexperienced tourist, I didn’t read reviews... Take care of your peace and money! Terrible, do not recommend!
Translated automatically from Russian. View original