Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
2.0
Amenities:
2.0
After reading previous reviews, I have doubts about its objectivity. It's all too well described. Having personally visited this hotel, I realized that the reviews are more like customized ones. So, my impression of the SOLYMAR NAAMA BAY 4 * hotel
I'll start with the most unpleasant incident that happened the day before the end of the vacation. In the room, money was stolen from a bag ($ 100), which I left throughout the rest in the same place, checking the availability after each leaving the room. And on the last day, when they planned to go to the Old City to buy something for themselves and gifts for relatives, they did not find them. After a message to the reception, a circus of 5 staff members was made in the room, proving that the cleaner did not take them, and no one else had the key and they were looking under the pictures, the mirror, the TV. They accused me of not having the money in the safe!
Most importantly, the safe was not in good working order and from the first day to install the code, we realized that something was wrong with it.
They refused to call the tourist police, they also did not allow me to write a statement to the head of the hotel. After spending 2 hours. at the reception, everyone walked past me, and no one even wanted to talk. After I contacted the guide, I was completely disappointed. Our hotel guide Walid did not even try to solve our problem, he was rude and knocked down phone calls.
RECEPTION WORKERS, SECURITY MANAGER, YEAR, CLEANER - as they wrote below in the review, YOU ALL BURN IN HELL. They smile at you, but no one is going to solve your problem.
Briefly about the hotel
Settlement. The room was given on the first floor with a balcony that did not close, come in whoever wants, overlooking the bushes. For a surcharge of $ 20, they moved to another standard room overlooking the pool and the edge of the sea. The room was clean, at first glance everything was in order - this pleased me.
The air conditioner was left on during the day and sleep, because the sunny side and there was nothing to breathe without air conditioning in the room. Shampoo, hair conditioner as such in the room is not provided, shower gel was poured only once upon check-in. But I didn’t have to go and ask, because they brought everything with them.
There is NO hair dryer in any room, I had to borrow it from the girls who lived next door, because at the reception the answer was: the hair dryer is a personal item, so you had to bring it with you.
Irons were not given upon request, only for a fee to hand over things for washing and ironing (but we knew this information, since it is not the first time in Sharm hotels, we take a travel iron with us. )
All room SERVICE - 1.5 liters of water per day! ! ! And this is not cleaned in 4 * rooms.
Wi-Fi catches badly, so people in the evenings sit at the reception and at the pool, hoping to catch some Internet.
It’s better to buy a seven right at the airport and not bother about it.
The pool is one. Separated for children (50cm) and for adults, but due to the bar in the pool there was practically no access to it. Went only to look, never swam. Why, if such a sea is nearby?
2. Nutrition. Coffee, pastries, fruit and more. Basically, it's fine. How many salads, a lot of meat. No local spices. Everything is edible for our man. There was a lot of meat in its various manifestations, from seafood only fish and squid. Everything is good with food here. The only thing that deserves a high rating.
3. Sea and beach. The hotel is big. There is no beach (although it is designed for two hotels). Also, many locals come to the square meter of this beach. And here is the moment, which is also not the most pleasant, I treat all people very well, regardless of race and nationality, but here it was some kind of horror.
Arabs here were 75% of all vacationers and most of them are noisy and arrogant people.
4. The territory is clean, cleaned constantly.
5. Animation is the most common: for children, 20 minutes of disco, for adults there is nothing special either, in general, it’s normal, like everywhere else.
6. Eviction. According to the standard, at 11:55 they already knock and break in to take things out.
The bracelet is cut off immediately, although this day is also included in the paid ticket, but you do not have the right to eat, drink water, go to the beach. All for a fee. 8 hours at the reception to monitor that the suitcases are not stolen.
I'll start with the most unpleasant incident that happened the day before the end of the vacation. In the room, money was stolen from a bag ($ 100), which I left throughout the rest in the same place, checking the availability after each leaving the room. And on the last day, when they planned to go to the Old City to buy something for themselves and gifts for relatives, they did not find them. After a message to the reception, a circus of 5 staff members was made in the room, proving that the cleaner did not take them, and no one else had the key and they were looking under the pictures, the mirror, the TV. They accused me of not having the money in the safe!
Most importantly, the safe was not in good working order and from the first day to install the code, we realized that something was wrong with it.
They refused to call the tourist police, they also did not allow me to write a statement to the head of the hotel. After spending 2 hours. at the reception, everyone walked past me, and no one even wanted to talk. After I contacted the guide, I was completely disappointed. Our hotel guide Walid did not even try to solve our problem, he was rude and knocked down phone calls.
RECEPTION WORKERS, SECURITY MANAGER, YEAR, CLEANER - as they wrote below in the review, YOU ALL BURN IN HELL. They smile at you, but no one is going to solve your problem.
Briefly about the hotel
Settlement. The room was given on the first floor with a balcony that did not close, come in whoever wants, overlooking the bushes. For a surcharge of $ 20, they moved to another standard room overlooking the pool and the edge of the sea. The room was clean, at first glance everything was in order - this pleased me.
The air conditioner was left on during the day and sleep, because the sunny side and there was nothing to breathe without air conditioning in the room. Shampoo, hair conditioner as such in the room is not provided, shower gel was poured only once upon check-in. But I didn’t have to go and ask, because they brought everything with them.
There is NO hair dryer in any room, I had to borrow it from the girls who lived next door, because at the reception the answer was: the hair dryer is a personal item, so you had to bring it with you.
Irons were not given upon request, only for a fee to hand over things for washing and ironing (but we knew this information, since it is not the first time in Sharm hotels, we take a travel iron with us. )
All room SERVICE - 1.5 liters of water per day! ! ! And this is not cleaned in 4 * rooms.
Wi-Fi catches badly, so people in the evenings sit at the reception and at the pool, hoping to catch some Internet.
It’s better to buy a seven right at the airport and not bother about it.
The pool is one. Separated for children (50cm) and for adults, but due to the bar in the pool there was practically no access to it. Went only to look, never swam. Why, if such a sea is nearby?
2. Nutrition. Coffee, pastries, fruit and more. Basically, it's fine. How many salads, a lot of meat. No local spices. Everything is edible for our man. There was a lot of meat in its various manifestations, from seafood only fish and squid. Everything is good with food here. The only thing that deserves a high rating.
3. Sea and beach. The hotel is big. There is no beach (although it is designed for two hotels). Also, many locals come to the square meter of this beach. And here is the moment, which is also not the most pleasant, I treat all people very well, regardless of race and nationality, but here it was some kind of horror.
Arabs here were 75% of all vacationers and most of them are noisy and arrogant people.
4. The territory is clean, cleaned constantly.
5. Animation is the most common: for children, 20 minutes of disco, for adults there is nothing special either, in general, it’s normal, like everywhere else.
6. Eviction. According to the standard, at 11:55 they already knock and break in to take things out.
The bracelet is cut off immediately, although this day is also included in the paid ticket, but you do not have the right to eat, drink water, go to the beach. All for a fee. 8 hours at the reception to monitor that the suitcases are not stolen.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- 2 star hotel
- The hotel is not worth the money!
- Bad hotel! Don't be fooled by the rating!
- Very high quality four
- middle four
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