Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
1.0
Amenities:
8.0
Good day everyone!
I stayed in this hotel 2 times. The first time was 3 years ago, I went to a tested place hoping to get services no worse than the previous time, but was completely disappointed.
The settlement took place for 4 hours, from 2.00. night until 5.00 am. They tried to change the number but everything was in vain and the money did not help, maybe they gave little and did not take or change. The room was horrible because it was dirty, not cleaned, dusted, without windows and fortunately a broken bed, which was repaired for 1 year. , the safe was broken, the key was removed together with the lock, the furniture is old, the TV remote control did not work, the water from the tap flows for the first minute the color of tea, ie brown. The room was booked for 3 people, but as it turned out, they do not have such rooms. The third bed reminded me of a coffin. In general, I called the room without windows a pantry, because it was difficult to call it a room.
This room where I lived last time was beautiful with a window, spacious, tidy, but this time they "sang" that such a room always cost them $ 20 per night, which was not the case last year. I'm generally shocked about the room cleaning, because we cleaned once every 10 days, and that's only when we went to the reception and asked to clean. In another room of my sister were ants, lizards, which was observed throughout the holiday. As for the territory, there is nothing to complain about, good, 3 pools, water park, animation works, well done.
The variety of food was normal, fruit was scarce. But in recent days, I have been very poisoned by their food, and not only me, but my godson and people have also complained that they have been poisoned and feeling unwell. The condition was excellent, fever, diarrhea, great weakness. In addition, a caterpillar was found in the salad, it is a pity that they did not photograph this horror.
As for the staff, the attitude is a bit rude, of course, not everyone.
The attitude of Pegasus (tour operator), Anastasia, was especially terrible, it's just fear. It seems that she is not responsible for anything and knows nothing. If you don't ask her, she doesn't know anything, when you call her, she hangs up and then turns off the phone. The question is, why should she pay money and why is she sitting there ?? ? ? ? ?
To go to the sea about 15 minutes. , but we went swimming from the hotel Kafi, which is nearby, because in the sea of sonnets there were many corals and there was no depth.
I do not recommend going to this hotel, find yourself better than another. And in no case do not recommend going from the tour operator Pegasus, because it's just a terrible company that fools people and robs them. We, for example, were robbed of 2 days. We had a 10-day tour from 31.07 to 10.08. as a result, they arrived in Egypt on August 1 at 1:00 am, and the departure took place on August 10 at 9:00 am. They handed over the room at 5 am, they didn't sleep all night because they were collecting things.
I stayed in this hotel 2 times. The first time was 3 years ago, I went to a tested place hoping to get services no worse than the previous time, but was completely disappointed.
The settlement took place for 4 hours, from 2.00. night until 5.00 am. They tried to change the number but everything was in vain and the money did not help, maybe they gave little and did not take or change. The room was horrible because it was dirty, not cleaned, dusted, without windows and fortunately a broken bed, which was repaired for 1 year. , the safe was broken, the key was removed together with the lock, the furniture is old, the TV remote control did not work, the water from the tap flows for the first minute the color of tea, ie brown. The room was booked for 3 people, but as it turned out, they do not have such rooms. The third bed reminded me of a coffin. In general, I called the room without windows a pantry, because it was difficult to call it a room.
This room where I lived last time was beautiful with a window, spacious, tidy, but this time they "sang" that such a room always cost them $ 20 per night, which was not the case last year. I'm generally shocked about the room cleaning, because we cleaned once every 10 days, and that's only when we went to the reception and asked to clean. In another room of my sister were ants, lizards, which was observed throughout the holiday. As for the territory, there is nothing to complain about, good, 3 pools, water park, animation works, well done.
The variety of food was normal, fruit was scarce. But in recent days, I have been very poisoned by their food, and not only me, but my godson and people have also complained that they have been poisoned and feeling unwell. The condition was excellent, fever, diarrhea, great weakness. In addition, a caterpillar was found in the salad, it is a pity that they did not photograph this horror.
As for the staff, the attitude is a bit rude, of course, not everyone.
The attitude of Pegasus (tour operator), Anastasia, was especially terrible, it's just fear. It seems that she is not responsible for anything and knows nothing. If you don't ask her, she doesn't know anything, when you call her, she hangs up and then turns off the phone. The question is, why should she pay money and why is she sitting there ?? ? ? ? ?
To go to the sea about 15 minutes. , but we went swimming from the hotel Kafi, which is nearby, because in the sea of sonnets there were many corals and there was no depth.
I do not recommend going to this hotel, find yourself better than another. And in no case do not recommend going from the tour operator Pegasus, because it's just a terrible company that fools people and robs them. We, for example, were robbed of 2 days. We had a 10-day tour from 31.07 to 10.08. as a result, they arrived in Egypt on August 1 at 1:00 am, and the departure took place on August 10 at 9:00 am. They handed over the room at 5 am, they didn't sleep all night because they were collecting things.
Translated automatically from Ukrainian. View original
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