The hotel is not very good, the only plus is that the new rooms

Written: 22 march 2018
Travel time: 21 — 28 march 2018
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 9.0
Cleanliness: 7.0
Food: 1.0
Amenities: 8.0
We are now resting in this hotel and we do not understand where these good reviews come from....
The food is disgusting, they have pangasius fish, which is brought in briquettes from China, you won’t see normal grilled fish, children’s animation for children is only formally, they didn’t put a bed in the room for the child, the three of us had to sleep on the same bed. The staff just smiles sweetly and that's it. In October, we were in Rixos and everything is at the highest level there, and the children are taken care of and the food is excellent, in general everything is excellent, but you won’t see this in the Alcazar, more of course the food killed us, you won’t see quality food, and even for such money is very expensive. Take care of your time.
Translated automatically from Russian. View original