The hotel you want to return to

Written: 13 april 2021
Travel time: 2 — 11 april 2021
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel
Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 9.0
Cleanliness: 10.0
Food: 8.0
Amenities: 10.0
ATTENTION, DO NOT GO TO THE PHARMACY TO THE LEFT OF THE HOTEL! ! ! ! ! All that they have 5, you can buy 200 meters for 1 dollar, fools and say that where it is cheaper - fakes.

Hotels: We rested in the Four Seasons and Rixos, but chose Alcazar, although we are very demanding. The hotel is beautiful, clean, well maintained. We always take a swim-up room, the pool is closed from the wind and at your request the water can be heated up to 31. The room is large, comfortable, but in the evening there is not enough lighting. Food is better than in other hotels in Egypt, but 5 stars is not enough. It is difficult to watch tens of kg of tiger prawns being transferred every night and grilled for 10 minutes instead of 1.5-2 minutes. max.

Although scallops, sea bream and sea bass, squid and grilled chicken are perfect. The staff in Alcazar is made for you by the staff. There are gloomy, but mostly all cheerful, friendly, responsive, fry correctly, never pull on the tips.

But that doesn't mean you shouldn't thank them for a good job. Let's type and see the result. Egyptians give tips even during breakfast. If your room is poorly cleaned or the minibar is not replenished, call the manager and everything will be done quickly, and do not complain later in the reviews, you can fix everything.

I would like to thank the most professional staff of the hotel. This is a very intelligent review of Room Division Manager Mohamed, Guest relation Officer Tanya, who could be met always and everywhere from the reception to the beach and who is always ready to help, co-chef of the main restaurant Sherif, who was always present for breakfast, lunch and dinner . cheerful and friendly with vacationers, but strict with subordinates, chef Sami, who worked wonders of skill on the tap in a Japanese restaurant and many other bartenders and waiters.

CONS:
- THE INTERNET, WHICH DOES NOT EXIST, but sometimes appears. We have been complaining for several years, but HE DOES NOT EXIST.
For this reason, the hotel loses many guests and profits. I ask the responsible manager not to thank me for a good review, but to answer my question, how and when do you think to solve this problem of yours.
- Many waiters wear masks on their beards and managers do not make remarks to them, because they go without masks, there are very few paramedics.
- very unprofessional service in a fish restaurant under the direction of Mahmoud El Hawari.
- Poor quality dishes in a Mediterranean restaurant.
- There are no quality spirits.
- Very loud music by the pool.
We hope you will hear our comments.
I wish prosperity STEIGENBERGER ALCAZAR!

ATTENTION, DO NOT COME TO THE PHARMACY TO THE LEFT OF THE HOTEL! ! ! ! ! All that they have 5 can be bought for 200 meters for 1 dollar, deceive and say that where there are cheaper counterfeits.
About the hotel: we stayed in the Four Seasons and Rixos, but chose Alcazar, although we are very demanding. The hotel is beautiful, clean, well maintained.

We always take a swim-up room, the pool is closed from the wind and at your request the water can be heated up to 31. The room is large, comfortable, but in the evening there is not enough lighting. Food is better than in other hotels in Egypt, but 5 stars is not enough. It is difficult to watch tens of kg of tiger prawns being transferred every night and grilled for 10 minutes instead of 1.5-2 minutes. max.
Although scallops, sea bream and sea bass, squid and grilled chicken are perfect. The mood in Alcazar is made for you by the staff. There are gloomy, but for the most part all cheerful, friendly, responsive, joke correctly, never tip for tips. But that doesn't mean you shouldn't thank them for a good job. Let's type and see the result. Egyptians give tips even during breakfast. If your room is poorly cleaned or the minibar is not replenished, call the manager and everything will be done quickly, and do not complain later in the reviews, you can fix everything.
I would like to thank the most professional staff of the hotel. This is a very intelligent responsive Room Division Manager Mohamed, Guest relation Officer Tanya, who could be met always and everywhere from the reception to the beach and who is always ready to help, co-chef of the main restaurant Sherif, who is always present for breakfast, lunch and dinner very cheerful and friendly with vacationers, but strict with subordinates, chef Sami, who worked wonders of skill on the tap in a Japanese restaurant and many other bartenders and waiters.
CONS:
THE INTERNET, WHICH DOES NOT EXIST, but sometimes appears. We have been complaining for several years, but HE DOES NOT EXIST. For this reason, the hotel loses many guests and profits. I ask the responsible manager not to thank me for a good review, but to answer my question, how and when do you think to solve this problem of yours.
- Almost all waiters wear masks on their beards and managers do not make remarks to them, because they go without masks, there are very few paramedics.
- very unprofessional service in a fish restaurant under the direction of Mahmoud El Hawari.
- Poor quality dishes in a Mediterranean restaurant.
- There are no quality spirits.
- Very loud music by the pool.
We hope you will hear our comments.
I wish prosperity STEIGENBERGER ALCAZAR!
Translated automatically from Ukrainian. View original