Good hotel but left a bit of a bitter aftertaste

Written: 14 june 2019
Travel time: 21 — 31 may 2019
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 8.0
Cleanliness: 4.0
Food: 4.0
Amenities: 7.0
The hotel is good, we had a good room. We were satisfied with the rest, but I will tell you from what we left a bitter aftertaste. Every day in the main restaurant we saw how our tourists hid food in a bag. fruits, especially before leaving home, although this is strictly prohibited and there is a sign at the entrance. But realizing that with our delays at the airport (for 15 hours) and the fact that the day of departure and the day of arrival, in principle, disappear. And of course the hotel saves on this, we did not pay attention to this. But when the day of our departure approached (and since it was not possible to buy some kind of bun outside the hotel), I decided to act honestly and having warned the waiter that we were leaving at night and we lost the whole day, I asked to take a sandwich with me. Well, it started here, I was sent first to one, then to another on the first floor (we dined in the adult hall on the 2nd floor). and then led to a big boss with a golden ring. I explained to him once again whether it is possible to take a sandwich, since we are leaving at night and we lose the whole day. He said categorically "NO" and did not even suggest that you can take at least dry rations. We saw many tourists who had bags with dry rations from so many other hotels at the airport. It turns out that in Egypt you can’t be honest either, so tourists are forced to steal in hotels, and then say that all Ukrainians are thieves. This incident left an unpleasant impression about the hotel and there is no more desire to fly there.
Translated automatically from Russian. View original