When expectation meets reality

Written: 30 march 2021
Travel time: 16 — 23 march 2021
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children; For recreation with friends, for young people
Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 10.0
Cleanliness: 9.0
Food: 10.0
Amenities: 10.0
Let me start by saying that I am a travel agent.

How many tourists were sent to the Sultan, so much everyone liked him.
I always thought from the reviews and description that this is absolutely “our hotel” and they did not lose.

Saw the hotel on an info tour in November. Then the impression remained: well, what can I say? Good.
Then we had lunch and it got even better.

We rested with a family with children 2 and 6 years old and with a family where the child is 3 years old.

We were driving now and thought only about one dessert, for which then I returned to the info Turk for the second time.
But he is no more.

Rooms:
We booked the junior suite category.
We were shown one room, I agreed ...and then I went into the bathroom and asked to change it)))
The putty and other things in the room are fresh, and the furniture and the bathroom (not a shower) are old and not very clean in appearance)
In general, I was upset by the bath itself with a rag curtain)


Everyone else was busy. It was the only free one, as they said.

For $100 we were offered a Premier Suite with a jacuzzi and a dressing room, and everything was already there.
Delivered one extra bed (extra bed)

Friends had a Standard garden view room. It was not possible to change to Sea view. . again, everything is busy.

New room, shower.
furniture and textiles are old (this is what I call blue, I got the impression that brown is new, and blue is old, maybe I'm wrong).
Guys-repeaters (2 times) and in the room they were waiting for a plate of fruit, as they said - "good".

Purity:
Clean))) the rooms were cleaned.
Washed out all the tiles near the buildings and other common areas.
Constantly near retsepshen one man rubbed everything and everything.
It may be funny, but I noticed that everywhere there are clean glasses. On the building, in showers, in general, everywhere)
The mini club was not very clean.

Beach:
Posh.
The reef is clearly not the best.
Sunset from the shore is waist-deep for an adult and near the left pontoon a small part is chest-deep.

On the beach all the time they go to clean the pebbles, which is bigger.

Animation:
Soulful, I would say.
I don’t sing in karaoke, but it was nice to spend the evening singing along, and the children danced))) and everything somehow worked out so well everywhere.
Evening show - custom. . Or what is the right way to call it? )

Nutrition:
Delicious, different, great!
It is difficult to decide whether you want delicious meat or delicious fish or delicious pasta)))
I had 7 breakfasts in a row: smoked beef toast, poached egg and hollandaise sauce)
But every morning there were only pancakes, as often happens, and thin delicious pancakes, waffles.
Fruits are seasonal. You ask a little bit - they give you a whole plate)
We had strawberries in abundance, melon, pineapple, apples, bananas, dates, orange and some other orange berries)

For 7 Dinners, there were shrimp twice and 3 times crabs (and for lunch) ...maybe I missed the crabs, of course.
Times sushi and even delicious.

Thursday is either a fish day, or ...in general, Thursday dinner surprised us)
There is a diet table with steamed fish, vegetable puree, steamed zucchini, carrots, reef or mashed potatoes without anything ...in general, kids or those who are on a diet, including allergy sufferers, will have something to eat.

And what a delicious ICE COFFE in all bars.

Mini Club:
It's great that it works. Our elder ran there with joy, made friends with the guys. The younger one went to draw with me twice.
Girls would have a little fire in their eyes. I witnessed a not very pleasant situation ...I will not go into details, I don’t know who is right, but I wanted to hug someone else’s child and go look for his parents.
The mini club is old, the tables are sticky. The slide in the room would be easily washed with chemistry ...it's just that everything in the hotel is good and then the contrast caught my eye.
It would be nice to have coasters in the toilet at the mini-club.

Service:
In Sultan Gardens, I found out what it is all about)))
Lying on the beach, and you: “what drink do you want? »
They tried to bring us an extra bed three times, without reminders, and then we went to the beach, then to sleep)))
Bottom line: as a travel agent, I want to stay in different hotels, but as a tourist, I want to be a repeater of Sultan Gardens.

It was a real vacation. Thanks to the hotel staff for this!
Translated automatically from Russian. View original