Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms:
7.0
Service:
9.0
Cleanliness:
9.0
Food:
8.0
Amenities:
8.0
We rested in Sunrise Diamond from December 6 to 14, three of us with my sister and 9-year-old niece.
Very satisfied with the holiday!
We lived in 2208 - a nice, cozy room in a building by the sea near the main pool, clean, well maintained, good view, everything works. The room has bathrobes, soap-gels-shampoos, a kettle with a tea set, comfortable beds, a sofa for a child.
They settled in immediately, almost instantly - I looked at the proposed room while my friends went to eat in the dining room and joined them when they were still having breakfast. Things were brought to the room exactly when we returned from breakfast. For everything, a maximum of half an hour and the whole day from 10 am is ours)
Bracelets are put on even before check-in, very quickly, all guests were offered wet towels - it's nice to wipe your face and hands after a night flight. As you put on the bracelets, right here at the lobby bar you can take water or a drink for the child, coffee, etc. while you are waiting for the checkin - it's free and do not hesitate to come up yourself if you are not offered.
In general, the hotel has a very efficient, attentive, helpful staff - in Egypt this is impressive, especially against the background of the crisis, when many decent hotels have lost their staff and are empty. It is the staff that makes the holiday!
And when the hotel has good HR - I am calm for the rest)
From the first minutes we got the impression that we were expected here, that we were welcome here. It was nice to see on the very first day a dozen chefs in caps on the pool, who carried light snacks on dishes and treated everyone, and Anna Guest Relation at that moment asked the guests if everything was in order, if something needed to be fixed, etc. - and wrote down. We had a weak pressure of hot water in the shower - you can live but not wow - they fixed everything, then they called back from the guest relay to make sure everything was in order, they sent a compliment in the form of fruit to the room - a trifle, but nice)
We saw such a procession of chefs and guest relations three times in a week at the main and family pools and at the beach bar.
In short, this is a PEACEFUL AND SAFE HOTEL WITH FRIENDLY STAFF, IDEAL FOR FAMILIES WITH CHILDREN.
Yes, the hotel is not new; We knew where we were going and chose this hotel based on reviews from the point of view of "good and safe for the child. " For us, it was not so important whether the hotel had the latest plumbing and lobsters for dinner, we didn’t expect here either)
If someone, like us now, has become a little unaffordable for other warm regions for family holidays, this is the perfect place!
IMPORTANT POINTS FOR US:
1. CLEAN
The hotel is clean. Clean large area, clean rooms, clean dining room, clean beach - that was the first impression of the hotel. The territory is cleaned constantly, all the time something is washed, scrubbed, cleaned, repaired, cut, etc. Our room was cleaned daily and carefully, including the balcony, the swans were twisted, the linen was changed twice a week, towels every day. In the dining room, empty plates are removed instantly, flies, unlike the pools and the beach, we did not see in the dining room, although we ate only on the open terrace.
2. WARM POOL
In the family pool +29 and if the wind, the small one simply did not get out of the pool - it is warmer there than in the sea (+25-26).
On the warm pool, attentive bartenders - on the second day they recognize you, remember who drinks what and bring drinks to the sun lounger as the vessels empty. The gin and tonic has gin, and a canned tonic, and a sprig of mint with a slice of lemon and ice - the norms. The bartender remembers how much sugar you put in your coffee - nice)
3. FRESH FOOD
We do not need a great variety on vacation, but it is important that the food is fresh.
In the dining room there were always fresh lettuce leaves of several types and greens, fresh vegetables (cucumbers, tomatoes from which the seeds were removed so as not to turn sour, sweet peppers, radishes or daikon, something else that we were not very interested in), fresh side dishes (rice, pasta, steamed carrots, fries, some vegetable mixes like eggplant and zucchini, beans, etc. ), a couple of variations of beef and chicken, minced meat in the form of very edible cutlets, some kind of fish (we were not interested), fresh fruit ( melon, oranges, tangerines, guava, dates).
For breakfast there was always toast, pancakes, fresh yogurt, breakfast cereals for the child, scrambled eggs, scrambled eggs, all sorts of Egyptian cheeses and ham sausages (we don’t eat that) and a lot of something that we weren’t interested in.
For lunch and / or dinner - grilled, often chicken, seasoned normally, not dried, quite tasty.
This is not the entire repertoire of the dining room, but what we mostly ate.
Whole-baked tuna was not interested in this performance, they took grilled crabs to try - but this is more for a photo than to eat, they are small with the palm of your hand and there is nothing to eat in them)
Sweets - well, everything is clear here - sweet, tasty)
The wine is ordinary, quite usable at lunch and dinner without a headache)
Strong drinks were not interested.
I have never seen traditional Egyptian miracles in the dining room like yesterday's dinner, turned into a morning salad where pasta mixed with raw vegetables and sausages float in some kind of liquid - this is a good sign and pleases)
Managers scurry about in the dining room, making sure that what runs out is immediately replenished. If you need to resolve an issue with a dish that is over, everything is resolved quickly. Lunch and dinner are served with linen napkins - nice)
Waiters are smart and attentive. At dinner we were always served by an older waiter named Tamer - just an exceptional experience!
Attentive, attentive, delicate, intelligent, full of dignity and respect for his work and guests. He will always seat you, take care of the appliances, while choosing what to eat for dinner - drinks are already on the table. And how he brought a new glass, even when you take the last sip! And how gracefully appeared in a lighter, it is worth picking up a cigarette! European level service - we enjoyed it)
The tribe is very picky about food - but here she ate chicken, cutlets, fries, pasta, pancakes, dry breakfasts and even borscht) One lady at the pool said that the cook prepares separately boiled chicken for her child - we didn’t need individual food for the child.
There is a children's corner in the dining room - small tables, unseasoned pasta, rice, fries and something else on the menu. We used the usual adult menu.
But when drunken men come into this corner to heat up a few plates of fries (well, you know, he was impatient for children's fries to eat, you know! ), then one of the kids may have to boil the chicken if he doesn’t eat anything other than fries.
I sometimes want to cry about the level of food culture of compatriots. Mountains of incongruous products on plates in an amount that, with all the desire, you can’t eat - but sho? we are all-inclusive, we paid for a penny!
They row everything, as if from a hungry land, then leave mountains of leftovers - it's good that the waiters quickly clean everything up. Children look at their parents and also pile on their plates what they don’t eat at home - so it’s paid well! Then their stomachs hurt. And these sour, dissatisfied faces, no thanks, no please - here comes the king of the world from the village of Veliki Zadrischi and his boorish wife - they look at the Egyptians like garbage, snort haughtily, scandalize, then demand that they smile in response to rudeness - paid for 5 zirok , otozh! . . Brrr! Shame.
Well, okay, such characters are found anywhere.
In a beach restaurant at noon - fries, vegetables, salads, pizza, fruit and ice cream - a bathed cub will be happy to have a snack before dinner.
Our stomachs never hurt, God bless, and we didn’t meet the sick either on the beach or in the warm pool, although we talked with many there. Advice - brush your teeth and wash all purchased fruits with bottled water, which is fortunately here in abundance and without restrictions, not every five in Egypt allows themselves this. This is Egypt - take fumigators and a first aid kit with you.
After I took a friend to the hospital on insurance with a high temperature from a very decent hotel on one of my vacations and saw enough of these "clinics", I realized that no one is immune from surprises, so I take a first aid kit to Egypt for all occasions, the size of half a suitcase - everything else is not critical on this vacation)
4. ANIMATION
We do not really like active animation, but for the sake of the child we were ready to endure. We chose a hotel so that the girl would have fun)
But I confess that this is the first hotel where I want to return precisely because of the staff and, first of all, the animation. The first few days we went to latin and other action for the company of Marusya, but then it turned out that my sister and I ourselves want to go there, that it’s fun, lively, somehow cozy and completely not vulgar)
The animators are amazing!
The tone is set by Hima, the leader of the animation team. He's incredible! Cheerful, light, energetic, tireless, with the plasticity of an experienced fitness trainer - from morning to night he gives all his best, even when the younger guys are a little blown away. He directly keeps the whole process on his energy and charisma and pumps, turns on both his staff and vacationers until late in the evening.
We really fell in love)
For the first time I meet such not only energetic, but also delicate animators (usually either peppy or delicate) - they build a distance with each of the guests so gracefully and successfully, no familiarity if you do not accept it, but at the same time a very warm, caring and attentive attitude.
There is a wonderful children's animator Violetta, but without exception, all animators know how to have fun and fool around with children - and the children adore them, hang in clusters, you will admire! The tribe did not even remember about the water park and slides)
In the evening there is a children's disco and then a show. Do not expect a professional variety show with feathers and rhinestones, chic lights and pop stars. Here everything is home-style simple, but surprisingly nice and pleasant, probably because the guys work with full dedication.
Hima, Ilya, Ksyusha, Yana, Seryozha, Rio, Julia, Anya, Valyusha, Safe, Violetta - thank you, dear ones, that you worked for us!
And, of course, thanks to Muko - it's not often you see an animation director who is rocking and giving his best for the guests, setting a worthy example for the team and setting the standard.
WHAT YOU DID NOT LIKE
These are, of course, local representatives of Anex, so much has already been written about them here, and unfortunately, everything is true - obsessive, shameless boors.
And cunning sellers in a couple of shops on the territory of the hotel, where they sell snorkel masks, etc. Advice - take it from home, here you had to change leaking masks several times, swear, and for the price - almost the same as at home in "Sportmaster".
But these are trifles and have nothing to do with the hotel directly.
But representatives of the SPA (hammam, massage, etc. ) can be tolerated, they do not stick to nausea - just how they know how to sell their services. Just do not buy right away until you get used to it - then decide whether you want a massage or not.
A COUPLE OF TIPS FOR THOSE WHO GO TO THIS GREAT PLACE
Tune in to rest in this particular country - this is not Europe, it has its own flavor. Do not take a lot of things - take a first aid kit, fumigators, friendliness and mood) Smile, be polite, thank you - you will not lose, you will not get poorer, but believe me - this will make your vacation much more comfortable and enjoyable!
Checkout. If with children - ask for a lunch box at the hotel. At Sharm airport, a slice of pizza is $8, a cup of coffee is $4, a bottle of water is $3 (you have to buy water at the airport - 3 hours of waiting for boarding, so have a budget for this). We were ready for the expenses, but still I was impressed - in Milan it’s not a pity to pay 2-3 euros for coffee, but here for some reason I already choked with indignation) Yes, and Burger King does not work at the airport.
We felt very comfortable being here. But I also wanted to go home.
And already at home, a few days later, we suddenly realized that for some reason we were bored, that we lacked this veil of warmth and friendliness, lacked the incendiary morning limba and Khimina's provocative "Laaaatiiiiiinaaaaa! ", and that we want to return...
And we will come here again - to the people who made our holiday wonderful, sincere and safe)
Very satisfied with the holiday!
We lived in 2208 - a nice, cozy room in a building by the sea near the main pool, clean, well maintained, good view, everything works. The room has bathrobes, soap-gels-shampoos, a kettle with a tea set, comfortable beds, a sofa for a child.
They settled in immediately, almost instantly - I looked at the proposed room while my friends went to eat in the dining room and joined them when they were still having breakfast. Things were brought to the room exactly when we returned from breakfast. For everything, a maximum of half an hour and the whole day from 10 am is ours)
Bracelets are put on even before check-in, very quickly, all guests were offered wet towels - it's nice to wipe your face and hands after a night flight. As you put on the bracelets, right here at the lobby bar you can take water or a drink for the child, coffee, etc. while you are waiting for the checkin - it's free and do not hesitate to come up yourself if you are not offered.
In general, the hotel has a very efficient, attentive, helpful staff - in Egypt this is impressive, especially against the background of the crisis, when many decent hotels have lost their staff and are empty. It is the staff that makes the holiday!
And when the hotel has good HR - I am calm for the rest)
From the first minutes we got the impression that we were expected here, that we were welcome here. It was nice to see on the very first day a dozen chefs in caps on the pool, who carried light snacks on dishes and treated everyone, and Anna Guest Relation at that moment asked the guests if everything was in order, if something needed to be fixed, etc. - and wrote down. We had a weak pressure of hot water in the shower - you can live but not wow - they fixed everything, then they called back from the guest relay to make sure everything was in order, they sent a compliment in the form of fruit to the room - a trifle, but nice)
We saw such a procession of chefs and guest relations three times in a week at the main and family pools and at the beach bar.
In short, this is a PEACEFUL AND SAFE HOTEL WITH FRIENDLY STAFF, IDEAL FOR FAMILIES WITH CHILDREN.
Yes, the hotel is not new; We knew where we were going and chose this hotel based on reviews from the point of view of "good and safe for the child. " For us, it was not so important whether the hotel had the latest plumbing and lobsters for dinner, we didn’t expect here either)
If someone, like us now, has become a little unaffordable for other warm regions for family holidays, this is the perfect place!
IMPORTANT POINTS FOR US:
1. CLEAN
The hotel is clean. Clean large area, clean rooms, clean dining room, clean beach - that was the first impression of the hotel. The territory is cleaned constantly, all the time something is washed, scrubbed, cleaned, repaired, cut, etc. Our room was cleaned daily and carefully, including the balcony, the swans were twisted, the linen was changed twice a week, towels every day. In the dining room, empty plates are removed instantly, flies, unlike the pools and the beach, we did not see in the dining room, although we ate only on the open terrace.
2. WARM POOL
In the family pool +29 and if the wind, the small one simply did not get out of the pool - it is warmer there than in the sea (+25-26).
On the warm pool, attentive bartenders - on the second day they recognize you, remember who drinks what and bring drinks to the sun lounger as the vessels empty. The gin and tonic has gin, and a canned tonic, and a sprig of mint with a slice of lemon and ice - the norms. The bartender remembers how much sugar you put in your coffee - nice)
3. FRESH FOOD
We do not need a great variety on vacation, but it is important that the food is fresh.
In the dining room there were always fresh lettuce leaves of several types and greens, fresh vegetables (cucumbers, tomatoes from which the seeds were removed so as not to turn sour, sweet peppers, radishes or daikon, something else that we were not very interested in), fresh side dishes (rice, pasta, steamed carrots, fries, some vegetable mixes like eggplant and zucchini, beans, etc. ), a couple of variations of beef and chicken, minced meat in the form of very edible cutlets, some kind of fish (we were not interested), fresh fruit ( melon, oranges, tangerines, guava, dates).
For breakfast there was always toast, pancakes, fresh yogurt, breakfast cereals for the child, scrambled eggs, scrambled eggs, all sorts of Egyptian cheeses and ham sausages (we don’t eat that) and a lot of something that we weren’t interested in.
For lunch and / or dinner - grilled, often chicken, seasoned normally, not dried, quite tasty.
This is not the entire repertoire of the dining room, but what we mostly ate.
Whole-baked tuna was not interested in this performance, they took grilled crabs to try - but this is more for a photo than to eat, they are small with the palm of your hand and there is nothing to eat in them)
Sweets - well, everything is clear here - sweet, tasty)
The wine is ordinary, quite usable at lunch and dinner without a headache)
Strong drinks were not interested.
I have never seen traditional Egyptian miracles in the dining room like yesterday's dinner, turned into a morning salad where pasta mixed with raw vegetables and sausages float in some kind of liquid - this is a good sign and pleases)
Managers scurry about in the dining room, making sure that what runs out is immediately replenished. If you need to resolve an issue with a dish that is over, everything is resolved quickly. Lunch and dinner are served with linen napkins - nice)
Waiters are smart and attentive. At dinner we were always served by an older waiter named Tamer - just an exceptional experience!
Attentive, attentive, delicate, intelligent, full of dignity and respect for his work and guests. He will always seat you, take care of the appliances, while choosing what to eat for dinner - drinks are already on the table. And how he brought a new glass, even when you take the last sip! And how gracefully appeared in a lighter, it is worth picking up a cigarette! European level service - we enjoyed it)
The tribe is very picky about food - but here she ate chicken, cutlets, fries, pasta, pancakes, dry breakfasts and even borscht) One lady at the pool said that the cook prepares separately boiled chicken for her child - we didn’t need individual food for the child.
There is a children's corner in the dining room - small tables, unseasoned pasta, rice, fries and something else on the menu. We used the usual adult menu.
But when drunken men come into this corner to heat up a few plates of fries (well, you know, he was impatient for children's fries to eat, you know! ), then one of the kids may have to boil the chicken if he doesn’t eat anything other than fries.
I sometimes want to cry about the level of food culture of compatriots. Mountains of incongruous products on plates in an amount that, with all the desire, you can’t eat - but sho? we are all-inclusive, we paid for a penny!
They row everything, as if from a hungry land, then leave mountains of leftovers - it's good that the waiters quickly clean everything up. Children look at their parents and also pile on their plates what they don’t eat at home - so it’s paid well! Then their stomachs hurt. And these sour, dissatisfied faces, no thanks, no please - here comes the king of the world from the village of Veliki Zadrischi and his boorish wife - they look at the Egyptians like garbage, snort haughtily, scandalize, then demand that they smile in response to rudeness - paid for 5 zirok , otozh! . . Brrr! Shame.
Well, okay, such characters are found anywhere.
In a beach restaurant at noon - fries, vegetables, salads, pizza, fruit and ice cream - a bathed cub will be happy to have a snack before dinner.
Our stomachs never hurt, God bless, and we didn’t meet the sick either on the beach or in the warm pool, although we talked with many there. Advice - brush your teeth and wash all purchased fruits with bottled water, which is fortunately here in abundance and without restrictions, not every five in Egypt allows themselves this. This is Egypt - take fumigators and a first aid kit with you.
After I took a friend to the hospital on insurance with a high temperature from a very decent hotel on one of my vacations and saw enough of these "clinics", I realized that no one is immune from surprises, so I take a first aid kit to Egypt for all occasions, the size of half a suitcase - everything else is not critical on this vacation)
4. ANIMATION
We do not really like active animation, but for the sake of the child we were ready to endure. We chose a hotel so that the girl would have fun)
But I confess that this is the first hotel where I want to return precisely because of the staff and, first of all, the animation. The first few days we went to latin and other action for the company of Marusya, but then it turned out that my sister and I ourselves want to go there, that it’s fun, lively, somehow cozy and completely not vulgar)
The animators are amazing!
The tone is set by Hima, the leader of the animation team. He's incredible! Cheerful, light, energetic, tireless, with the plasticity of an experienced fitness trainer - from morning to night he gives all his best, even when the younger guys are a little blown away. He directly keeps the whole process on his energy and charisma and pumps, turns on both his staff and vacationers until late in the evening.
We really fell in love)
For the first time I meet such not only energetic, but also delicate animators (usually either peppy or delicate) - they build a distance with each of the guests so gracefully and successfully, no familiarity if you do not accept it, but at the same time a very warm, caring and attentive attitude.
There is a wonderful children's animator Violetta, but without exception, all animators know how to have fun and fool around with children - and the children adore them, hang in clusters, you will admire! The tribe did not even remember about the water park and slides)
In the evening there is a children's disco and then a show. Do not expect a professional variety show with feathers and rhinestones, chic lights and pop stars. Here everything is home-style simple, but surprisingly nice and pleasant, probably because the guys work with full dedication.
Hima, Ilya, Ksyusha, Yana, Seryozha, Rio, Julia, Anya, Valyusha, Safe, Violetta - thank you, dear ones, that you worked for us!
And, of course, thanks to Muko - it's not often you see an animation director who is rocking and giving his best for the guests, setting a worthy example for the team and setting the standard.
WHAT YOU DID NOT LIKE
These are, of course, local representatives of Anex, so much has already been written about them here, and unfortunately, everything is true - obsessive, shameless boors.
And cunning sellers in a couple of shops on the territory of the hotel, where they sell snorkel masks, etc. Advice - take it from home, here you had to change leaking masks several times, swear, and for the price - almost the same as at home in "Sportmaster".
But these are trifles and have nothing to do with the hotel directly.
But representatives of the SPA (hammam, massage, etc. ) can be tolerated, they do not stick to nausea - just how they know how to sell their services. Just do not buy right away until you get used to it - then decide whether you want a massage or not.
A COUPLE OF TIPS FOR THOSE WHO GO TO THIS GREAT PLACE
Tune in to rest in this particular country - this is not Europe, it has its own flavor. Do not take a lot of things - take a first aid kit, fumigators, friendliness and mood) Smile, be polite, thank you - you will not lose, you will not get poorer, but believe me - this will make your vacation much more comfortable and enjoyable!
Checkout. If with children - ask for a lunch box at the hotel. At Sharm airport, a slice of pizza is $8, a cup of coffee is $4, a bottle of water is $3 (you have to buy water at the airport - 3 hours of waiting for boarding, so have a budget for this). We were ready for the expenses, but still I was impressed - in Milan it’s not a pity to pay 2-3 euros for coffee, but here for some reason I already choked with indignation) Yes, and Burger King does not work at the airport.
We felt very comfortable being here. But I also wanted to go home.
And already at home, a few days later, we suddenly realized that for some reason we were bored, that we lacked this veil of warmth and friendliness, lacked the incendiary morning limba and Khimina's provocative "Laaaatiiiiiinaaaaa! ", and that we want to return...
And we will come here again - to the people who made our holiday wonderful, sincere and safe)
Translated automatically from Russian. View original
Comments (0)
leave a comment
Show other comments …
OTHER REVIEWS ABOUT THE HOTEL
- Excellent hotel
- Honest review, good hotel, but there are a number of nuances
- Got the whole impression
- Good, but there are flaws
- The best hotel
SEE ALSO