First, we rested for a few days in another hotel of the same level, so there is something to compare with specifically during this period. I will say right away that Sunrise Diamond was very pleasantly surprised, especially against the background of the previous hotel!
So! The reception may not be so pompous, but at the same time everyone is attentive and friendly to each client. We were quickly settled in. Rooms in building 11 with a sea view. Spacious room, comfortable large bed + sofa bed, bathrobes, slippers, toothbrushes, shaving kit, sewing, cosmetic kits...- everything was there! The mini bar was replenished daily. In the shower there was shampoo, shower gel, conditioner, in the bathroom there was soap and body lotion. By the way, soap and body lotion were in all the hotel toilets. It is very convenient to wash your hands and immediately moisturize them. The room was cleaned every day, everything was clean. There were no swans made from towels, neither with nor without a tip, but at the towel distribution points the guys always pleased with their creations! By the way, the towels are comfortable, not washed, and huge!
Heated pools! Really heated! (Again, I'm writing in comparison with the previous hotel, where the water in the declared warm pools was actually ice cold! ). Even though part of the hotel is under reconstruction, there were enough pools. Comfortable smooth steps, warm comfortable water. There is also a pool and a 16+ zone. The children's water park is cool and also heated.
Animation works both day and evening. I understand that it's not the season, so the evening programs were not at the highest level, but it was still interesting. The kids club is also not bad, the children ran around with pleasure, but I would like a little more crafts and activities for children.
The only, perhaps, minus of this hotel is that it smells very unpleasant in the evening, especially in the amphitheater. Hopefully, this nuance will be ironed out.
The territory is not very large, but at the same time everything is so well thought out and convenient that it's just respect! Food. It's just wow! During the days we were resting in this hotel, the restaurant surprised us every day with an incredible amount of delicious, high-quality food! Seafood, grills, desserts, snacks......Quantity, quality, presentation!!! ! The stereotype that service and food are the best in Turkey is broken here!
Sea. The coast is not one big beach, but with several entrances, which retains its own peculiarity, as they say, a highlight. You can go in and swim, or you can walk along the pontoon (a strong, wooden one, not the kind that throws you in different directions) and go down the steps. By the way, the water when you enter from the pontoon is much warmer than from the shore. The waves are small. There are a lot of corals and fish, but relatively not a very large variety. But my father scuba dived (and this is already the 10th time), so he was simply delighted with what he saw there at depth. With snorkeling masks, we can't see everything that is there. Also, at the end of the pontoon on both sides there are 3 "fences", where instead of a floor there are simply strong nets. There are also pillows there for convenience. The children were happy to sit there and watch the fish swimming under them.
I would like to say something about the weather. Since it was my first time visiting in winter, I was very sorry that I didn't have enough warm clothes. My evening dresses and sandals remained in my suitcase. During the day, when the sun is high, it is very comfortable and warm outside, but after 3:00 PM you start to feel the breeze and the chill. Therefore, a winter tracksuit with fleece + vest or even a jacket will be very "in style" for every evening. But, perhaps, it is such a cold winter now.
Therefore, summing up, I want to say that Sunrise Diamond is definitely the hotel where I would like to return, but in a warmer period.
Animation for both children and adults is quite decent. WI-FI works great throughout the hotel.
2. Sea. The beach is well organized, zoning, there is a place only for adults, there is a place for children, but the reef is dead, you need to swim to the side to the Monte Carlo hotel, there is a live reef.
3. Territory. Half of the Hotel is closed for repairs, it’s also impossible to walk along the beach, the path is being repaired. Near the entrance to the hotel there is a fountain with water from the sewer (as for irrigation throughout Egypt), but why such a fountain with a specific smell at the main entrance is not clear.
4. Nutrition. There are a lot of vegetables, fruits: tangerine, guava, apples, strawberries, bananas, but there are questions about the main dishes: there is fish, it is cooked either on the grill or deep-fried, but the grill is definitely burnt, the deep-frying is overcooked. Eat meat, usually either lamb/beef or chicken/turkey.
Pastries, cakes and cakes are available. Pasta, rice, potatoes. They weren't hungry. Alcohol is only local (the cheapest).
5. Animation. There is. Exercise, water aerobics, during the day they make entertainment in the evening. There is mini-golf, football, volleyball, there is a good gym. From questions on animation: tired clothes of animators-girls, just sadness (
6. Service. The staff is polite, but you need to ask for everything: wipe the table, remove the dirty glass, the main restaurant is friendly, which cannot be said about A la carte, they are unfriendly, we didn’t like it, there are no such problems in the main restaurant.
7. Cleanliness in the rooms. Clean, cleaned every day, rooms renovated.
8. There is a mini-bus around the Hotel, as the territory is with steps, it is inconvenient to walk with a stroller, but you can take the bus or along the path where the bus rides.
9. Outside the territory of the Hotel there is just darkness, there is nowhere to go, everything is destroyed.
10. Pools. There are heated, there is a water park, comfortable pools for children.
11. For companies of more than 6 people, the hotel is not suitable, tables are not calculated, tables cannot be moved, these are the rules of the hotel.
I do not recommend the hotel, the main drawback is the discrepancy between price and quality.
Spacious bathroom.
Large beach towels.
Beautiful architecture of the hotel.
Green area.
Beautiful reef.
Stationary pontoon.
Beautiful pool with warm water.
Diving center.
The work of lifeguards (very attentive).
Indian restaurant.
Coffee machines.
Good housekeeping.
Large WC near the pool (there is no queue, they clean well).
Water park for children (more suitable for preschoolers).
Sea View rooms (splendid sunrises).
MINUSES:
Just terrible quality alcoholic drinks, wine from packages (poisoning in 2 adults).
Dirty and noisy in the main restaurant.
Food at the beach day restaurant.
Salmon for breakfast is worth its weight in gold))
Uncomfortable sun loungers.
Problems with shade near the pool (poor awnings).
The gloomy gray rooms (in modern style) do not fit in with the beautiful architecture of the hotel.
No good beach bar with shade.
I really missed the entrance to the sea from the beach and the walking beach promenade.
The absence of a brush in the bathroom)))
Oak mattresses and pillows (sleep like on boards).
Old bedding in spools (very unpleasant to the body).
No kids club.
There are no glass goblets in the rooms (the hotel uses a lot of plastic).
Lipton tea bags
I think that the reviews for this hotel on Booking are falsified. We bought into them. The price does not match the quality.
The room was perfect with a sea view. Room service has always been top notch.
Separately, I want to say about restaurants
Food is what makes you want to stay in this hotel. She amazes with her delights. Amazing chefs work here. To maintain a slim figure, you can go to the gym. After dinner, you will plunge into the atmospheric evening show prepared by the animators. Thanks a lot to the hotel!
BUT! There is little space for swimming in the sea - a narrow strip where people bump into each other, a terrible pontoon, where there is only one staircase (you can enter and exit the sea for half an hour).
The atmosphere is just amazing! The hotel is located in a very convenient location, close to the old town and close to the airport.
Care and attention of the staff, service at altitude. Firstly, the rooms are clean, very comfortable beds, linen and towels are changed daily (Mahmud), pleasant spiritual atmosphere, plumbing, safe, refrigerator, modern TV, wi-fi works great throughout the hotel. We rested - excellent, just super, you can also on the seashore and in the pool and in the bar, which are on site. The cuisine is international, everything is very tasty, you just lick your fingers)))
The animation team is just Super, well done guys! (Manna, Joni, Paulina, Maria, Sam, Mido, Angelica)
The guys are positive, sociable, worry about the guests, help in solving any questions of the guests. We give the hotel the highest rating! We rested from the heart, and we will definitely return to Egypt again! Sharm El Sheikh.