Review of Sunrise Diamond Beach Resort Select

Written: 4 june 2019
Travel time: 12 — 19 march 2019
Your rating of this hotel:
3.0
from 10
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We went, looked and were very dissatisfied, just very dissatisfied and wrote reviews wherever possible and reviews were written directly from the hotel. Then representatives of the hotel came to us, we had a meeting there. The chef, and the personnel manager, and the territory manager also spoke to us. But it's not that fair. Why? Because the whole system is bad, it already means a world name, and this was a cheap trio. We took the tour with the expectation of a five, but this is a three plus, and then this is a stretch. The food was disgusting, just disgusting.
In order for us to write a good review, we were given a romantic dinner, as we flew four of us, two families. It was all decorated like nothing, but when they brought all this food, we turned around and left, because it was impossible to eat. The chef jumped out quickly and said: "What is it, what do you like? - Have you tried what you cooked? - Yes, what are you, these are the same products. " Yes, there were shrimp, there were crabs, there was fish. Well, how to say, the impression is that they had everything for a long time and then they decided to fry it. Then we went to the central restaurant, where we took something to eat. All the other chefs came running: “What is it, why didn’t they like it? Guys, well, they don’t cook like that. Of course, they were very unhappy and every time the chef came and asked if we ate and if everything was normal. We didn’t want to to cling to them. Then everything was more or less normal, but if there was an opportunity, we would have left earlier. To be honest, there has never been such a rest, so like this.
The hotel is being renovated, repairs are going on in neighboring rooms and people are sitting nearby, there is a stink of paint, they are varnished and there is simply nothing to breathe. People came to feel this whole muck? How many there swore and all is useless.

The hotel is terribly dirty, and everywhere. Remarkable territory, the buildings are one to one and there is nowhere to walk at all, especially for people with limited mobility, there is a whole problem, because there are steps everywhere. There is a road that you can go up or down, but it is very difficult. There were Italians who were already aged, they are poor, they can hardly crawl.
Consider there is no sea here, entry is only from a pontoon. The pontoon is very poor and very old. There is a whole line from the pontoon to go down. And when there were waves, and my husband was going down the stairs, he was thrown into the water by a wave, just thrown off the stairs, because it was impossible to resist and there were no steps. If you choose where to enter, then there is also a reef, though dead, so it’s elementary to cut your legs, and then you enter as knee-deep as possible. It is better not to go here with children to rest.
The air temperature, in principle, was normal, but it was cold for relaxing in the pool. The water in the children's pool was not heated for children. The only one was a heated pool and all the adults and children were there, and nowhere else to go.
There is practically no Internet, only near the bar. It is impossible to catch him on the territory. The animation was, of course, the guys tried to do something, but the animation was very weak, very weak, they even had nowhere to turn around. There is no area for doing exercises, no green lawns.
We had previously rested in other hotels of this chain, so we decided to try both here, but nothing in common, at all.
Translated automatically from Russian. View original