does not meet the stated characteristics

Written: 13 february 2019
Travel time: 19 — 27 december 2018
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 3.0
Cleanliness: 3.0
Food: 4.0
Amenities: 5.0
We arrived at this hotel the day after our wedding, but instead of the promised fruit basket we were accommodated in a room that felt like a semi-basement, a dark gloomy window overlooking the wall of another room. This is despite the fact that the hotel was occupied by only 10%. The number was changed 3 times! ! ! ! ! We spent the day waiting and reviewing the rooms, but we were not given a normal room, and $ 20 went into obscurity.
The hotel is very dirty, especially the dining room. It is impossible to go to the toilet near the dining room and on the beach at all, the stench and dirt.
Room cleaning is superficial, swans from towels were never turned, even for a dollar left.
There are no heated pools. The place is windy, the red flag did not hang only a few times in 8 days.
The food is average: they were not hungry, but there was nothing particularly tasty.
Territory area is large, beautiful.
The beach has a large number of stairs, families with children and the elderly will be extremely inconvenient.
Translated automatically from Ukrainian. View original