The Grand Hotel Sharm El Sheikh 5*– Reviews

347
Rating 6.310
based on
347 reviews
№111 in the hotel rating Sharm el-Sheikh
6.0 Rooms
6.5 Service
6.4 Cleanliness
5.9 Food
7.5 Amenities
The hotel was opened in 2008, since 2015 it has been undergoing a phased renovation. It consists of a main building and a complex of 2-storey residential buildings that cascade down to the sea. The hotel is suitable for lovers of snorkeling and connoisseurs of urban infrastructure and varied food. Not recommended for the elderly due to the available stairs and slopes, as well as for movement with wheelchairs. A hotel for a relaxing holiday. It is part of one of the largest chains of Red Sea Hotels, including hotels in Hurghada, Makadi and Sharm El Sheikh, which are distinguished by long beaches and perfectly manicured green areas with gardens and figured pools.More →
аватар _antonina83_
 •  traveled 1 month ago
Rating 7.0
Not the first time in Egypt. This time I chose the hotel solely on the basis of price. Therefore, I did not expect much. But upon arrival she was impressed. The flight was early, we were at the hotel already at 9 in the morning. We were immediately invited to breakfast. This is a nice bonus that not every hotel offers. … More ▾ Not the first time in Egypt. This time I chose the hotel solely on the basis of price. Therefore, I did not expect much. But upon arrival she was impressed. The flight was early, we were at the hotel already at 9 in the morning. We were immediately invited to breakfast. This is a nice bonus that not every hotel offers. They checked into the room already at 11 in the morning. The room fund really needs renovation. But the hotel is fruitfully working on it. And now repair work is actively underway. At the same time, the room is clean, the mattresses and pillows are incredibly comfortable, there was hot water all day. The territory of the hotel is like a botanical garden. Everywhere is green and flowers. The beach is generally wonderful. Flat, without cascades, all planted with palm trees. The pier is short, stationary. It is very convenient that there are stairs down. The sea is incredible as always.
We were also completely satisfied with the food. From meat: chicken, veal, duck, lamb. There were also crabs, shrimps, fish. Lots of vegetables and fruits. Baking is generally a work of art.
There are 3 snack bars on the territory of the hotel, where you can have a snack with pizza, burgers and delicious pancakes. The bartenders are friendly. The animation is also quite active. Special thanks to the animator Gad. He is simply 10 out of 10. It would be sad without him.
What we didn't quite understand was the lack of a kettle in the room, there is no coffee machine in the main restaurant (the coffee they have is really not very good, and it is not possible to make your own). And even when I asked at the reception for at least one kettle for two rooms, they didn't give us.....
In general, I would be happy to come back here again.
аватар namikoz
REVIEW BY THE EYES OF A TRAVEL AGENT: I ​ ​ DO NOT RECOMMEND this hotel! I have stayed in this hotel 2 times. - A week in March 2021; -2 Weeks in November-December 2022; Most of the guests who arrive at this hotel return to it for its "past" merits. Today, this hotel has fallen very low in terms of level, and despite its star rating (5 *) - the hotel is at the level of a 3-star hotel. … More ▾ REVIEW BY THE EYES OF A TRAVEL AGENT: I ​ ​ DO NOT RECOMMEND this hotel!

I have stayed in this hotel 2 times.
- A week in March 2021;
-2 Weeks in November-December 2022;

Most of the guests who arrive at this hotel return to it for its "past" merits. Today, this hotel has fallen very low in terms of level, and despite its star rating (5 *) - the hotel is at the level of a 3-star hotel.

The concept of the hotel is not defined. On the one hand, this is a family hotel - in which there is nothing for children (mini mini outdated playground in the open sun, kids club that did not work). On the other hand, this is not a youth hotel, and not a hotel for adults - there is no necessary program, animation, service.

Territory and rooms of the hotel:
-When you check into the hotel, you are greeted by an atmospheric, beautiful and well-groomed area, a spacious hall, a bar in the hall (which, unfortunately, did not work);
-The rooms in which we stayed were "tired", both the state of the room and its filling;
- The music equipment throughout the hotel is worn out, very old, the speakers creak and wheeze - which gives a terrible sound quality;
-The territory of the hotel is large, but apparently they don’t know how or don’t have time to take care of it - for 2 years we have noticed a significant deterioration in the condition of the territory, and from guests who have been earlier, we heard even more criticism. Also a big minus is the "stink" of fertilizers throughout the hotel while watering the plants;
-Across the hotel a huge number of mosquitoes;
-I draw your attention to the fact that the territory of the hotel is cascading (not everyone knows about it in advance);

Beach:
-Unfortunately, the reef dies every year - but the reef of this hotel is still not bad, especially for such a budget hotel;
-Access to the sea only from a short pontoon, immediately very deep (for children and those who do not swim or are afraid of the depth) - this will become a problem.
This is not a minus or a plus, it's just a fact, and everyone chooses for himself what suits him best;

Meals and bars:
-Main restaurant: food in the hotel is very poor, but you will not leave hungry. 1-2 times a week meals are varied, and I also draw your attention to the fact that the MAIN RESTAURANT WORKS NOT IN ALL INCLUSIVE FORMAT, but IN SOFT ALL INCLUSIVE FORMAT (i. e. from alcohol you will be served only beer and wine in very small glasses) , and GUESTS WILL BE FORBIDDEN to bring from the bar! ;
-A la carte restaurants available by appointment. We visited one, which is located in the main building, a beautiful interior is its only plus, in general, the choice there is also not large, but it is more comfortable to be there than in the main restaurant;
-Daytime available stations with not bad burgers, pancakes and ice cream;
-At lunch, "conditional pizza" is served on the territory of the beach bar;
-A level above the beach bar, at lunchtime, you can find a cafe where the Turkish chefs - their food is the most delicious in this hotel, but unfortunately, the choice is also meager;
-Bars - this is another sadness of this hotel, serving in disposable cups, 100-150 ml, and that's how everything is served. This is inconvenient, because you have to not rest, but run for drinks in the heat. With Ice in bars, the problem is constant: on the beach, ice can be found very rarely, ice is never found in cafes that serve kebabs, most often ice can be found in the main bar;

Hotel staff:
-Communication with the reception in my experience was easy, the guys made contact;

-Housekeeping - room cleaning is of very poor quality, check-in is already in a dusty room with an unpleasant smell in the bathroom. According to the concept of the hotel, during the stay, cleaning of the rooms is available at the request of the guest. But unfortunately - we could not get cleanliness in the room.
Despite the cleaning process, and even the tip left for cleaning, after cleaning the room - there was no feeling of cleanliness or freshness in the room: Towels were changed, bedding was made, the total floor area in the room was wiped with a rag soaked in water. In the bathroom, despite the cleaning, there was always the smell of an uncleaned public toilet. The corridors in the buildings were in the same dull state. The condition of the mattress, pillows, blankets, bed linen and towels we got was normal.

- Animators - I will mark this department as absent, because there is no professional "animation team" in the hotel, there is just a "company of guys" who walk along the beach during the day, make noise and create the appearance that there is animation in the hotel. Also, they put on the same playlist with a few outdated tracks that plays every day, and plays around throughout the day.
They could not create a suitable atmosphere for children and adults to relax, neither during the day nor in the evening.

-Restaurants and bars - this is the most problematic department of this hotel. Difficulties constantly arose with the employees of this department, due to the lack of service (there was essentially no service as such, although in the main restaurant it is the waiters who are responsible for alcoholic and non-alcoholic drinks, because the guest himself cannot take them). In the main restaurant, drinks are served only by the waiter, who at first you can’t find, then you can’t wait, and then he brings not what you ordered, and after all this, he doesn’t hold back his indignation at you, why are you chasing him and asking him to bring your order . The employees of the department do not understand that the guests who have a rest in the hotel have come to rest in the all-inclusive format, that the employees are the service personnel in the hotel for the guests, and not vice versa.
Employees of this department can afford crooked glances at guests, evaluating looks, boorish communication, gestures, statements towards the guest in Arabic, etc. - this spoils the mood during the holidays and creates conflict situations. Is it worth evaluating the work of the staff of this department, if their head of the department, Food & Beverage Manager Mohammed sets just such an example, he can also shout at the guest waving his arms, threaten the guest, and he will not get anything for it, despite complaints;

-Guest relay managers: During two holidays I saw 2 different guest houses in the hotel, I can note that, unfortunately, they fail to find a balance between staff and guests, and accordingly solve problems that arise;

Summarizing:
I DO NOT RECOMMEND this hotel even in the super economy segment. Pay attention to other hotels and do not spoil your holiday.
аватар bigfun
 •  traveled 2 years ago
I have been traveling for over 20 years and have never seen such a setup. The feeling that tourists-violators stay in this hotel-purgatory to tempt their sins. Don't be fooled by the high overall rating of the hotel. I learned later unfortunately the hotel. Yes, 5-8 years ago it was good, but today it is a rare hole. … More ▾ I have been traveling for over 20 years and have never seen such a setup. The feeling that tourists-violators stay in this hotel-purgatory to tempt their sins. Don't be fooled by the high overall rating of the hotel. I learned later unfortunately the hotel. Yes, 5-8 years ago it was good, but today it is a rare hole. Right into the furnace, do not even think about going here if you are not a fan of cheap trash at cosmo prices!
Further details:
1. Check-in, room
First of all, tourists are to blame when they put 20-50 bucks at the reception and ask to be settled in the best room. Bribery themselves are bred. We were settled in a room where the key card reacts somewhere in the 15-20th time. You also have to wait until the lock blinks 12 times and only then the door to the room opens. In total, you have to wait 30-40 seconds in the corridor until the door opens ((The refrigerator does not work and has mold (see photo). The linen is all in pellets, since the time of Tsar Pea (see photo). The room is covered in dust, obviously not cleaned a few weeks(((There is no kettle in the room. Full of mosquitoes and no mosquito repellent.
2. Territory, beach and sea
There is nothing on the territory except steps, paths and gardens. The pools are all cold, although it was stated in the announcement that they are heated. The beach is not bad, the sea with reefs is excellent, which somewhat saves the situation. With music on the beach, as the classic said: "Thank God it's full of junk! " Plays nasty slagpops all day. The fact that chill out, lounge, dub, ambient, etc. should play on the beach. No, we haven’t heard such a thing (( Bumpkins pancake (( Speakers killed in the trash, wheezing is complete, the sound quality at rural discos of the 90s was better! Beach fights jump off the acceptance of towels. According to the schedule, they should work from 10 to 13 hours. In fact, in 12:45 no one was there, I had to carry 3 towels with me all day (((
3. Nutrition
I lost weight for the first time ever. Breakfasts - for 2. Lunches - for 3. Dinners - for 3 minus. The bottom line is that in the first 10-15 minutes the tastiest ends and lo and behold, these dishes are not replenished (((On the issue, I had to ask for a dish 4-6 times. And wow, on the 3-4th time, the body on the output starts to hiss, the kurdals are talking !! ! Translation like: "When are you going to eat a cattle depot"! It's me who pays him money, and this pa... la (you can’t say otherwise) also vilifies me. The choice of dishes is small right after all (For breakfast, there is only one jam and that cook is hidden under the table (((Disgrace (((The child has nothing to eat. Our son loves boiled eggs. And when I asked to boil the eggs, they almost sent me, like there is an omelet and an egg, eat the dog (((There are no fruits in the morning. There are more desserts and fruits at dinner, so it’s a little easier. But in general, the choice is limited and if you come after 20 minutes, be sure that the most delicious is already over, eat nishtyaki ((
On this trip we were almost a month in Egypt. We stayed in Guest Houses, 2*, 3*, 4* hotels and this supposedly 5*. So, it was the worst hotel of all and the most expensive. We paid for 7 days for three 60 tr. Judging by the quality, the red price for this rubbish is 25 tr. This is a scam, a misunderstanding and a complete disgrace, not a 5 * hotel!
If you got here, then somewhere you have sinned greatly!
Подушка в номере. Холодильник в номере.
аватар Talalueva
Arrived at 19.00 settled immediately from the airport for 20 minutes to go it pleases. To the old city (there is a market and a beautiful mosque) go 40 minutes, go 5 minutes by taxi. Minus one is the room, on the first day there was a shock, it cost $ 20 per day to change to Deluxe, we flew in for 12 nights, we did not change. … More ▾ Arrived at 19.00 settled immediately from the airport for 20 minutes to go it pleases.
To the old city (there is a market and a beautiful mosque) go 40 minutes, go 5 minutes by taxi.
Minus one is the room, on the first day there was a shock, it cost $ 20 per day to change to Deluxe, we flew in for 12 nights, we did not change.
I think the deluxe conditions are much better.
But since we are active tourists and we are only in the room at night, we decided not to spend money on changing the room, and on the third day we even got used to our room a little.
If you like to lie in the room, definitely take the Deluxe.
The territory is chic, very beautiful and green, unfortunately the pools are not heated, the end of November, the beginning of December, the water is cool, but we don’t care, since the water in the sea is gorgeous, like the underwater world, the beach is coral, the entrance from the pontoon, but for us it turned out to be more plus than minus, very cool underwater world it was fun to snorkel.
Another disadvantage of the queue in the canteens are.
The food is normal, I would say standard for such countries, in 10 days we were not tired, there is a variety, there are two main restaurants and we were lucky we lived at the end of the hotel and we were close to the beach and to restaurant 2 (the reef is called) we need to go to the reception walk of course.
Lots of steps throughout.
Animators are cool guys always positive and at work.
You can say no to cleaning the rooms, they bring toilet paper and make the bed and that's it.
But this hotel is not expensive, so for the price it is quite normal.
We are happy with our vacation.
аватар lubovpokanevich
 •  traveled 2 years ago
Rating 4.0
The hotel was chosen without reading reviews based on the fact that the first line and a gorgeous reef, which was a priority, I'm not a picky person. As it turned out, the reviews are still a must read) Of the advantages of the hotel, proximity to the sea, a chic rich reef, ideal for snorkeling, in principle, good food, although not wow, there was fish, squid, sometimes shrimp, chicken, you had to hunt for beef, but in principle, norms. … More ▾ The hotel was chosen without reading reviews based on the fact that the first line and a gorgeous reef, which was a priority, I'm not a picky person.
As it turned out, the reviews are still a must read)
Of the advantages of the hotel, proximity to the sea, a chic rich reef, ideal for snorkeling, in principle, good food, although not wow, there was fish, squid, sometimes shrimp, chicken, you had to hunt for beef, but in principle, norms.
Of the minuses - like everything else.
Initially, everything was built on a grand scale, I willingly believe that 8-10 years ago it was a cool hotel that justifies its high-profile title.
But now, alas, everything is falling into a terrible decline, falling off door handles, staggering sockets, in the shower room only in slippers, that's disgusting, just barefoot.
Televisions are strange that they are not black and white, but one of the first models.
The room was NEVER cleaned for a week, even the garbage was not taken out.
The settlement was somehow wild, we had to run (namely, run) after the person who led the crowd to settle and led everyone into the room, and then very quickly, he started and ran away until he came to his senses) they said they would bring the suitcases, in the end I had to drag it myself, I didn't want to wait half a day.
With food is a different story, there are not enough tables, the staff are like sleepy flies, so moreover there are a bunch of free tables, and people are kept in line for half an hour, which doesn’t fit in the head at all, you still have to hunt for cutlery) eating turns into a real test in as a result.
There is no entertainment program from the word at all! I haven’t seen a single concert, stupidly yelling music from a column near the bar, the bar is also a separate story, bartenders with such a facial expression like they are miners, not bartenders, the staff, not all of course, but in canteens and bars it’s definitely boorish and always dissatisfied , in a bar they pour such rare shit, and then everything is poured into tiny one-hundred-gram cups, even if it’s Fanta, for example.
I have never seen such a beast! This is not 5 *, but 3 *, and then thanks to the reef and the first line.
The sunbeds are heavy, wooden, shabby, the mattresses are torn, and there are few sunbeds, if you didn’t take it at 6, then at 7 you will already be lying on the sand.
I have no desire to return to this hotel. But I like the area itself, the reef, again, is amazing.
аватар Blakpolice.com.
 •  traveled 2 years ago
Everything that is described earlier, I confirm everything - plus the addition of a photo where everything is visible! … More ▾ Everything that is described earlier, I confirm everything - plus the addition of a photo where everything is visible!
аватар iradavidenk
 •  traveled 3 years ago
Rating 2.0
I recommend reading reviews and drawing conclusions. I am writing a review about the hotel for the second time in my life in order to help someone not to do something stupid. Check-in was after 14-30 (we booked a superior room (like it and got it (181 rooms with sea views, with dirty bedding and towels from previous guests) Non-working safe, refrigerator, sockets were only flowers) By evening, the smell of sewerage intensified and it was already almost a day + mosquitoes, this is something terrible. … More ▾ I recommend reading reviews and drawing conclusions.
I am writing a review about the hotel for the second time in my life in order to help someone not to do something stupid.
Check-in was after 14-30 (we booked a superior room (like it and got it (181 rooms with sea views, with dirty bedding and towels from previous guests)
Non-working safe, refrigerator, sockets were only flowers) By evening, the smell of sewerage intensified and it was already almost a day + mosquitoes, this is something terrible.
I did not give up the struggle for survival, I demanded a form for claiming claims about the number, service, etc. from the JoinUp representative. But the guide completely froze, he clarified at a meeting with vacationers (12.10) That we had arrived in a third world country and what could be claims... BUT my words had a clear meaning and a Miracle happened !! ! I was not allowed to officially send the claim form, BUT they gave my family a good room (169 - superior with a sea view). Cleaning was (personally in our room, as they took note of me - every day, towels in the right amount too). The mosquitoes stayed with us until the end of the holiday - this is a real problem.
Canteens (such as restaurants) with huge queues, terrible breakfasts, Lunches and dinners - at least somehow you could eat (not choose, but just eat).
Sea with one shabby entry, broken sun loungers.
Yes, and places on the beach had to be taken no later than 5 am, otherwise you will lie on a towel on the ground.
Do not leave beach towels on the balcony (two were stolen from us!!! ).
There is practically no Internet, if you go out of the hotel and to the right - there is a small market there, they also sell cards with the Internet, I was seduced. But as it turned out for 11 USD. type I bought 10 GB (it seemed to be enough for a long time !!! ). It ended in three days, I went with claims to the seller and he kind of gave me 3 GB (conclusion: buy only at the airport it's more reliable).
The worst thing is the unsanitary conditions in the hotel!
Louts and insoles JoinUp guides and attendants.
Why such anger in the bulk, the desire to deceive.
A total disappointment.
Conclusion: 3* hotel.
You decide. I wanted to help you choose. All health and good luck.
аватар angel1234567890
 •  traveled 3 years ago
Rating 1.0
1. The first check-in, you need to pay immediately at least $ 20, you can even not go and look at the room. At the reception, they will specially take you to a bad room, what would you pay and at the same time they say this is a secret. 2. The bed is torn in the truest sense of the word and most likely did not change, as it was dirty. … More ▾ 1. The first check-in, you need to pay immediately at least $ 20, you can even not go and look at the room. At the reception, they will specially take you to a bad room, what would you pay and at the same time they say this is a secret.
2. The bed is torn in the truest sense of the word and most likely did not change, as it was dirty. The same with towels, they asked to change them three times, they changed them only after paying the guy who cleans the rooms. Well, how to say cleans. The rooms are not cleaned at all I would say. Fungus in the bathroom. The plumbing is falling apart. In general, the rooms are terrible, they don’t even pull on 2 ku.
3. The food is also so-so, there is something to eat, you will not be hungry, it is better to eat in a restaurant closer to the sea. Everywhere there is a queue and a chase for everything. You need to come first, because you may not get it.
4. The beach itself is good and the sea too, but this is not the merit of the hotel. Sunset only pantone and immediately deep. There is only one pantone. Sunbeds are not enough, you need to take a run at 5 in the morning. Quest all over the hotel so run everywhere. The beds are dead. Take large glasses with you, pour into small glasses. Alcohol, as elsewhere in Egypt, is not very good, it is better to take your own.
5. The pools are all dirty, they are not cleaned or filtered. We were afraid to swim in them at all.
6. Help in this hotel will not be provided to you either, they asked the nurse and said come in 10 minutes, and so three times, then they said she left and she would not be there. And this is in hotels with 1000 rooms. In principle, they have such a system in 10 minutes, until you get bored. This is not our first time in Egypt. But we see such unsanitary conditions for the first time and the indifference of the staff. I do not recommend this hotel and will never come back.
аватар 110tonik110
 •  traveled 3 years ago
Rating 2.0
We rested from 29.09. 21-09.10. 21 ($1200). Chose this hotel based on reviews. And very much regretted it. Upon arrival, within half an hour we were settled, since we arrived at 5 in the morning. Building 26, room 338. We were taken to the reception room. Entering the room, we just *ofigeli* from what he saw. … More ▾ We rested from 29.09. 21-09.10. 21 ($1200).
Chose this hotel based on reviews.
And very much regretted it.
Upon arrival, within half an hour we were settled, since we arrived at 5 in the morning.
Building 26, room 338. We were taken to the reception room.
Entering the room, we just *ofigeli* from what he saw.
Starting from the tiles on the floor that were not in half of the room to the bathroom where everything is rusty, broken, dirty, dusty.
There were no towels, no soap, no shampoo.
Only t. paper, and that was very crumpled in a roll.
The TV is square and didn't work.
Everything in the room is shabby, dirty and old, very old.
There is absolutely nothing good about staying in this room.
Naturally, from what he saw, it was decided to go to the reception and change the number, which we did.
As it turned out later, this is their scheme. This was reported to us by a vacationer. First they will settle in a room where it is impossible to live, and then come to them to give $ 10 and you will be given another room.
And so it was. We gave $10 and were given another room. With a phrase, call back from a new number and let us know if we like it or not.
Second number: building 4, room 226 (second line from the sea).
The room is old, but in a more or less residential condition.
Room for 3-.
The bathroom naturally has rust and plaque, but compared to the first one, it was a normal room.
The toilet didn't flush. 5 times you need to repeat the procedure and then not a fact).
There were towels, mini chemistry too, but it's better not to use them.
We always take it separately.
Flat TV - works. The air conditioner also works.
Very small ants appeared out of nowhere in the room, bathroom. But we got through it. )
You can live.
FOOD is a different story!
Local alcohol is certainly not worth attention at all.
At the moment, only one "restaurant" was working, and there were three of them in the hotel. Breakfast, lunch and dinner were held in the “restaurant” near the reception according to the system: you stand in line and the chef gives out this dish in portions for one person. But these are not all such cooks, you tell some to give more or more, then they gave it.
There are 4 snack bars on site, but only two were open.
The one closer to the sea (there was nothing usual: a small portion of salad, 2-3 pieces of french fries, a kebab, a tortilla, for some reason they didn’t always bring dessert, a small biscuit, everything is like for a child, for an adult man you need two portions). And the one that is closer to the pools there is a "burger". Drinks will be provided if requested.
The food itself is very simple, like in Egypt in general.
Breakfast: yoghurts, coffee, tea, cocoa, their rice pudding, sausages, cheese, such as feta, flour. There was nothing special.
Lunch: potatoes, pasta, chicken, vegetables, soups, squid, semi-raw and not peeled shrimp gave out 2 pcs / person. They don't give anymore. Small langoustine, beans, stewed vegetables, grilled, rice. In general, everything would not be bad if everything was ready, and not half raw.
For seafood a separate description. They are disgusting!!!
It feels like all the seafood got spoiled first, and then they decided to cook it. Rotten vegetables were the most common.
The feeling is rotten and rotten so-so.
Dinner: the side dishes are the same and the readiness is the same.
The only thing that could be eaten was fish on the grill - red.
But she was given only on the first day of rest, then no one saw her).
Tuna on the grill (it was possible to eat).
From cola drinks, there were no fantas.
Only UPI juices, which are impossible to drink, and coffee with milk, tea.
If you want cola, fanta or sprite for dinner or lunch, then you need to take it in advance at the bar.
And there was an interesting fact. Most vacationers had glasses of 0.5 volume. As it turned out, there is a shop on the territory of the hotel where you can buy 6 pieces of large glasses for $ 1 and every day you can walk with them and pour yourself drinks at the bars.
Sweets: standard, but it seems that in this hotel everything is "second hand".
Of the 7 Ala Carte, only two worked at the moment. And as they explained to us, the restaurant will have free food, but only if you buy at least 1 drink for $5.
There are 4 pool bars, only 2 were open.
There are 8 pools, only one panoramic did not work.
The territory at first glance is large, and this is probably the only plus of the hotel.
The beach is sandy, the entrance to the sea is only from the pontoon.
The sunbeds are old and can be found broken, as well as the umbrellas.
Mattresses can be found torn.
Stained towels.
The tiles in the pools are chipped off, and they are just lying on the bottom of the pools.
Armchairs in the "restaurant" in the "*ram" and this is in the literal sense. They are never washed.
There are a lot of crows, a lot. On the terrace itself there is a staff who drives away crows from food with a racket if people brought one plate and went for another.
But personally, we had it so that we brought a plate, this man told us that he would look after that the crows would not steal anything. But when he came a second time, he was not at the table and the crow calmly stole a piece of chicken from the plate.
Since then, we have only sat inside.
Wi-Fi only in the lobby, upon check-in they give an individual password for each.
The toilets near the beach and in the lobby are not cleaned every day.
It was clearly visible.
Either there is no so-called paper, or there is a lot of rubbish, dirty. And it was exactly three days in a row.
The staff itself is smiling, kind, sociable.
In the evenings, the smell of sewage is very strong.
On the 6th day of rest, a second "restaurant" opens closer to the sea.
There is only breakfast and dinner.
Ah, yes! There was always a queue for restaurants.
People could stand for 15-20 minutes.
The second restaurant had a buffet. The cooks gave out only an omelet in the morning and grilled fish or meat and pasta in the evening, everything else was open to everyone.
the food was exactly the same, but: it was ready, not rotten, not rotten, which was generally surprising.
+ it had more variety of sweet and always had olives)
This was not the case at the first restaurant.
But there were no normal drinks either, you had to bring yourself, or ask the waiters to bring cola or fanta.
We rested only near one pool.
Before breakfast, you had to take a seat, otherwise you won’t find it later.
And so did everyone. We were very lucky that it was near our pool that there were fewer people for almost the entire vacation, for the last two days the hotel was full, and then the vacationers were just lying on the sand.
There was sand near one of the pools)
On the last day of our holiday, we decided to clean our pool.
It’s just full-fledged, before that they just removed the leaves and dates from the sand, since it was near ours that there was sand.
But not early in the morning and not at night, as is usually done in other hotels, but from 10:00 to about noon. And you can't swim.
And at the same moment one cleans the pool, and the management, there were three people, just yells at him.
Of course, we did not understand what was there and how, but we are resting, we came to rest and we are not pleased that they are yelling at each other in front of us.
It was unpleasant to listen to them op.
And in summary: the hotel is not worth the money at all!
And you should not rest in it for any money!
They need to renovate the entire hotel!
Or close it forever!
P. S. Photo attached.
аватар natalisha12364
 •  traveled 3 years ago
Rating 6.0
Departure from Kiev was at 1.00, so we arrived at the hotel at about 2.30. We didn't have time for dinner, but we were given dry rations (they had sandwiches, juice, apples and oranges). When settling in, we wanted to pay extra to be accommodated in a room with a sea view, but the administrator refused, citing the fact that we have a standard and we can not change it to a suite. … More ▾ Departure from Kiev was at 1.00, so we arrived at the hotel at about 2.30. We didn't have time for dinner, but we were given dry rations (they had sandwiches, juice, apples and oranges). When settling in, we wanted to pay extra to be accommodated in a room with a sea view, but the administrator refused, citing the fact that we have a standard and we can not change it to a suite.
We were quickly accommodated in 34 building 530 rooms. The room was great
The room smelled of paint because it was undergoing cosmetic repairs (but there were a lot of smeared mosquitoes on the walls), the shower rust on the walls, the furniture was dirty, the furniture handles were black and sticky, and the air conditioner was buzzing like a tractor. The view from this room was on the wall, the room was as dark as a cellar.
The next day I asked the reception to move us to another room and offered to pay extra, but they didn't take the money from us and moved us to a good clean room. The room was not new, but there was clean furniture and the room was bright, the shower was clean.
Unfortunately there was no gel or shampoo in the room. There were no glasses or cups in the room. Bath towels: one set is new, the other set is scary and obsolete. Bed linen was changed for us on the 4th day, new ones were made, the previous one was worn out and prickly. There are no dryers on the balcony. Clothes were dried simply on chairs. The furniture on the balcony is just wonderful.
The hotel area is very large, there is a place to walk. It has many palm trees, flowers, shrubs and various greenery. The lawn at the hotel is missing (apparently it was not taken care of and it just burned out).
Many pools, clean them once a day, but you need more often, because the leaves of trees and flowers fall into them and it makes you want to swim there. Pools on the territory of 7 and one does not work. There are many umbrellas and sunbeds near them. The equipment is not new, but it is painted and looks like that.
The beach is good, it has sand, it is not trampled, a lot of gorgeous palm trees.
As in the pool, the sunbeds are painted, in some places old and broken, the mattresses are not new. There is a bar on the beach, there are 2 showers, a comfortable toilet. The pontoon is short but not reliable, the water washes the stairs and tears off the boards. Inadvertently, you can cut your hand at the bottom of the pontoon, it is rotten.
The sea is cool, but it's the merit of nature, not the hotel. Near the pontoon the reef is dead, but if you sail a little further it is more interesting. We saw a great variety of fish: barricade, sturgeon, reef shark, turtle, stingray and others. The underwater world there is really cool.
There are animations on the beach and she is super active, charging, volleyball and more. We do not like noise, so at lunch we went to the pool there is complete relaxation and silence.
The main restaurant was open for breakfast from 7.00 to 9.00, lunch from 1.30 to 1.00, dinner from 1.00 to 2.30.
For breakfast, the choice of food was not great, basically in the morning and do not want to overeat. At lunch the choice was great. Dinner was pompous, a large selection of dishes.
There were always chicken, veal, fish and squid. Salmon and tiger prawns were given once. The next day there were seafood soups. There were plenty of sweets, but very little fruit, and no bananas
Although the food is not picky and not picky about my restaurant, my rating is between 3 + and 4-
At lunchtime, grilled potatoes and burgers were served at the pool bar.
The hotel also has a la carte restaurants that are Italian. Serving dishes is very long. The food is normal.
The reception and lobby of the hotel are outdated, in need of repair, chairs and sofas are better to just throw away, they are dirty. Wai fi bad.
The staff is friendly and welcoming.
Номер стандарт А ля карт італійський ресторан Вид на пляж Гриль бар Хол
Show more »


avatar olesjo
4 years ago  •  5 subscribers 11 answers
avatar _355335
4 years ago  •  3 subscribers 2 answers
HOTEL EXPERTS
Attractions
Mount Sinai
Rating 9.4
Egypt, Sharm el-Sheikh
Story, religion
Cafe Mince
Rating 8.8
Egypt, Sharm el-Sheikh
Restaurants, cafes

Отель открыт в 2008 году, с 2015 года проходит поэтапная реновация. Состоит из основного здания и комплекса 2-х этажных жилых корпусов, которые каскадом спускаются к морю. Отель подойдет для любителей снорклинга и ценителей городской инфраструктуры и разнообразного питания. Не рекомендуется людям преклонного возраста из-за имеющихся лестниц и спусков, а также для передвижения с колясками. Отель для спокойного отдыха. Входит в одну из крупнейших цепочек отелей Red Sea Hotels, включающую отели в Хургаде, Макади и Шарм Эль Шейхе, отличительной чертой которых являются большие по протяженности пляжи и идеально ухоженная зеленая территория с садами и фигурными бассейнами.

Location Отель находится в 20 км от международного аэропорта Шарм-эль-Шейх в районе Hadaba. Расстояние до Naama Bay — 7 км, до Old Market (Старый Город) — 4 км, до Soho Square — 20 км. Отель расположен на возвышении и на его территории много лестниц на пути к пляжу.
Description of the beach Коралловый вход в море с пантона, глубина более 30 метров.
  • 1st line
  • private beach
  • coral reef
  • pontoon or pier
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
  • windless bay
In a hotel

Круглосуточная стойка регистрации, лимузин-сервис, аренда чайника и наполнения для чая / кофе — платно, room service: платно, конференц-зал на 80 мест, 8 открытых бассейнов, 10 ресторанов (3 ресторана «шведский стол», 7 ресторанов a la carte, включая пляжный ресторан), 5 баров, WI-FI – бесплатно в лобби отеля (базовый доступ).

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • conference hall/banquet hall
  • parking
  • safe
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • currency exchange
  • ATM
  • payment by payment cards
For kids Анимационная команда проводит мини-диско, детский мини клуб работает для детей в возрасте от 4 до 12 лет.
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant
  • children's chairs in the restaurant
  • cot
Entertainment and sports Аквааэробика, волейбольная площадка на пляже, дартс, центр водных видов спорта — платно (на пляже), занятия танцами живота, вечерние шоу, ежедневная развлекательная программа.
  • table tennis  FREE 
  • volleyball  FREE 
  • aerobics
  • yoga classes
  • water activities
  • disco club
  • animation
Description of rooms

В отеле 627 номеров.

In the rooms

В номере есть кондиционер, Wi-Fi (платно), телевизор, телефон, мини-бар (платно), набор для кофе и чая, сейф, балкон (не во всех номерах). Ванная комната с феном и туалетно-косметическими принадлежностями. Ежедневная уборка в номерах, замена полотенец и постельного белья в соответствии с международными стандартами сохранения окружающей среды и запросу гостей.

  • bath / shower
  • hair dryer
  • $
  • safe  FREE 
  • air conditioner
  • phone $
  • tea/coffee maker $
  • balcony/terrace
The address El Fanar street, Ras Um El-Sid, Sharm Elsheikh, South Sinai, Egypt
Phones: +2 0693666200
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный Для любителей рыбок есть прекрасный коралловый риф. Вход в море или с берега или с понтона. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Для поддержания хорошей физической формы отель предлагает аэробикой, йогой. В отеле есть водные развлечения. Танцы-шманцы до утра или как позволит администрация отеля, вот что Вас ждет в Диско-клубе. О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой. По Вашей просьбе отель предоставляет детскую кроватку (бесплатно).