For the money it is a normal hotel.

Written: 2 may 2019
Travel time: 18 — 25 april 2019
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For recreation with friends, for young people
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 6.0
Cleanliness: 8.0
Food: 9.0
Amenities: 10.0
We had a rest with my wife of two for 670 dollars (budget). The rest in general I liked, we are not the first time in Egypt and it all depends on the level of the hotel.
Let's start with the pros:
1. The main plus is the large green area of ​ ​ palm tree flowers.
2. Nutrition is normal, you can even say good (meat, vegetables, fruits)
3. Many bars and restaurants, if you do not want to go to the main restaurant near the reception you can have a snack on the beach (pizza, hot dog salad.. ), By the pool you can order pancakes, ice cream, hamburgers, french fries ....In general, you can eat for all day.
4. There are restaurants on the territory and it is not necessary to run to the main to eat, in the lobby you can sign up for a different restaurant every day (there are 3 like completely free) I advise you to go it is worth it.

5. Sea: the west of the pier is short, but immediately 20-30 meters deep, so those who can not swim or would not advise with small children, we really liked it because I love pirates to the depths.
Shoals of small fish are constantly floating near the pier, a little further from it there are many different colored fish, 2 seven clown fish live on the right side, and it was interesting to see a huge manta ray, though it was deep but the emotions were beyond words.

Now the cons:
1. The first and most important disadvantage is the number of rooms is just awful. We got to the hotel at 6 am, well, of course we were told that the settlement at noon, we knew it so calmly changed clothes, went for a walk around the area, then just rested on sunbeds and sunbathed.
And then it started, we settled in our room only after 16 o'clock because the first one we were offered a tiny room, it was on the ground floor of five hundred some room there, it was just a horrible stench, around the mold fungus in the bathroom there was paint or putty and everything sticks out, it's scary to be there is not something to live, we of course refused, although the second couple who went with us to the settlement to a similar room agreed because there is a view of the pool.
We asked another room to be on the 2nd floor because my wife has allergies, but we are still offered a room on the first floor, it was a little better, but we refused it, we were told that the whole hotel is busy and no rooms available, come here, and tomorrow we'll see maybe he will be free, we will relocate you, of course we also refused, warning again that we are not going to have allergies and sports, we will spend the night at the reception and go nowhere, only then we were told that the room is available but we have to wait until 4 pm to clean it . Settled though the room was almost normal.
2. The hotel divides its guests with the help of colored bracelets, Ukrainians cling to greens and are treated much worse than others, although in my opinion Ukrainians there are 70-80% of vacationers. In my opinion, it is necessary to treat so that the tourist would like to come to this hotel again.

For example, three times on the beach I asked the waiter to bring beer, he nodded, saying bring in five minutes, but it was not here)))) I'm not hard, I went to the bar, but did not ask because I immediately realized that we are in this hotel is another variety. Next to our deckchairs lay a family of Germans, so I'm sorry, but they looked right in the ass. They took tea by the pool, the bar is open until 17, at 16-30 asking for tea, they said no boiling water, you have to wait 5 minutes, I'll wait well, but it wasn't here))) he says go to bed, I'll bring it, I don't even think so, but it was not here)))) 10 minutes later asked about tea and said that a little more and bring, and then he just disappeared and another man began to close the pool.
3.
The restaurant near the reception is constantly queuing, for some reason the staff does not talk about the 2 main restaurant REFF which is located near the beach, there are better repairs, and much fewer people, constantly empty tables, beautiful sea views from the terrace and I think there are more foreigners and here also divide tourists. The food seems to be the same.
4. From the food disadvantages we can say that there are not enough fruits (oranges cut, tangerines cut twice, sliced ​ ​ apples and melon and apple salad) in the REF restaurant we came across dates once and quickly disassembled them and guava.
5. After reading in the comments and at the hotel tourists said that to serve well it is necessary to tip the dollar. In my opinion, this is not correct, tips are given for the fact that you were well served, not for being served, you are accustomed to it and there is nothing to complain about.
I understand leaving it in the room so that the figurine can be folded so that it is pleasant, but in a bar or on the beach it must be ex post facto.
6. I would advise the hotel management to have a conversation with the staff about the attitude to people, so to speak, impudent staff, although tourists do not come across them as a gift, but this does not mean that everyone should be treated negatively.

In general, we were satisfied with the rest, always good rest)))))
Translated automatically from Ukrainian. View original