Worst 5 I've ever been in

Written: 11 december 2019
Travel time: 4 — 11 december 2019
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 3.0
Amenities: 5.0
I must say right away that I am not particularly picky, I have been in different hotels, and for different prices. From a hotel for 500 I don’t demand the amenities of Rixos, but there should be a minimum service for a 5-star hotel.
So, in order:
The advantages of this hotel:
large territory;
Lots of pools (not heated).
All!
Minuses:

The rooms here can be painted for hours, how terrible and dead they are. We arrived around 12 and were seated immediately. We settled on the 1st floor, room 506. Entering it, I was horrified at how small the room was. There were no tiles on the floor at the entrance, and in the toilet there was banal soap and toilet paper. All my indignation was immediately expressed to the person who showed me the number, to which I received a complete ignore and alleged misunderstanding of the Russian language. As a result, paper and soap were not delivered in 7 days, I had to go to Carefur and buy at my own expense.

Mosquitoes. Their darkness. Moreover, in the lobby itself, where only Wi-Fi catches, therefore, you expect that you will not sit there for a long time. There are just darkness in the room, knowing this problem in Egypt, I got a lot of money from them, but they didn’t help much. As a result, all bitten and sleepy left.
WiFi. As already mentioned, it only works in the lobby. During the day it is almost impossible to connect. If you connect the speed, that for 5 minutes a message comes from the viber. I solved the problem by buying a Vodafone card for $10. in the old market.

Service (pool bar). He is not. Plus, the drinks are beer, cola, etc. in a container. According to the drinks themselves, the beer ends by 12, the pool bar itself opens at 10. And often drinks are not poured, citing the fact that there is a waiter by the pool who delivers them. There is a waiter, but he is alone and ignores in every possible way and allegedly does not see attempts to call him.

Service (sea bar). Here the situation is better, but behind the bar there is one person who is not in a hurry to serve everyone, as a result, there is always a line of 20 vacationers.

Food. The first time I see queues at lunch and dinner to go to eat. The food is monotonous, nothing has changed in the menu for 7 days of rest. For those who travel with children, think realistically, there is nothing edible for children there. From food (the choice is all in a copy of 1 piece), chicken is ok, fish is an amateur, there is no other meat. From vegetables - dates and tangerines.
Beach and reef. Coming to the beach at 10-00 to catch a free sunbed you are unlikely to succeed. All sunbeds are occupied at 5-6 am (our mentality plays a big role in this). Therefore, in order to swim and lie in the sun, immediately rearrange your regimen to wake up early. The sunbeds, terribly wrecked, all torn and yellow, probably hadn't been changed since the opening of the hotel. Sunset immediately pontoon, near the pontoon depth that the bottom is not visible. The reef itself is 3. There are fish, but the reef itself is already dying and our guys are actively helping it with this. Yes, and you won’t be able to swim for a long time, since there is only one entrance to the sea, and everyone swims on a heap.

Tip: on the third day we discovered the bay of Ras Um El Sid - as a result, for $ 2 we went there by taxi. The reef is excellent. As a result, all the remaining 4 days were spent there.
Animation - 2-3 hours on the beach include music. FSE!!!
Bottom line: I won’t return to this guest house and I don’t advise you to go there, clean up a large area and it will be a dead troika with the appropriate service. I still don’t understand where she got such a rating from (I chose it myself). The staff don't care about you or your problems. If you like spartan conditions without toilet paper and elementary soap in the shower, welcome to the Grand Hotel Sharm. This is only part of the horror of this guest house, if you are interested in something else - ask.
Translated automatically from Russian. View original