No service as stated in the description

Written: 21 november 2019
Travel time: 14 — 30 november 2019
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 1.0
Cleanliness: 4.0
Food: 3.0
Amenities: 6.0
In short, there is no beach of its own, part of Farsha is rented, there is no delivery by sea, there are no declared children's menus, a gym, etc. either. HOSTEL.

And now in detail.

Worst experience in Egypt in 10 years. There were not one or five times, this was not the case anywhere, though in 3 * for the first time. The rating of the hotel is too high and does not correspond to reality! Against the background of 4-k with a worse rating, they chose him, but were instantly disappointed upon arrival.


1. Meals: there is simply no breakfast, except for MIX eggs and rolls there is nothing to eat, cold viscous porridge, mega soy sausages (we haven’t tried such nasty ones). In short, you will be hungry until lunchtime. About pancakes, croissants, familiar in almost all hotels in Egypt, do not even dream! No butter for breakfast! Lunch: tasty, but very poor, the same dinner. It’s delicious, but a serving of meat in 1 form, and not like in other reviews, and the peasants are simply put like a “cat”, brazenly turning away.

2. Accommodation and service.
The bus goes to the sea only twice a day, everyone just can't get in. A shove and a crush are arranged, with children you will be trampled and your nerves. The bus deviates from the schedule by 30-40 minutes, if you complain to the reception, they will simply laugh at you))) as with other complaints and requests. For 5 days, the cleaner broke the door 2 times to supposedly clean it, but not seeing the dollar on the table, he just left. At the reception they said "the cleaner had to clean, he does not have a key, so this is normal. " So what the hell did he not remove then. The toilet paper, towels, etc. put to you are not specially changed so that you run after him and ask, naturally for a dollar)!

During a crush on the bus, the driver starts only by the number of seats, he simply pushed our 7-year-old daughter out into the street, although there was a place waiting for her ...She almost fell on the asphalt. After the incident, the hotel manager just did the work just for show, as in the case of breaking into our room.
There is a mafia, bus drivers with taxi drivers in collusion, the bus driver is late, procrastinates the people for 30-40 minutes. in the heat so that you spit and go by taxi. The owner of the hotel is also there often, but at your appeals he laughs behind his back with his son and makes “fau-fau” with his hand, like “speak speak - I’m purple”. They themselves personally saw how the pensioner complained, and they laughed at her in this way)))


Animation Entertainment: for children it simply does not exist, for adults - 2 guys as vacationers. This is a complete dead. If you brought chocolates or cigarettes with you for a tip, then in this hotel they will not even do the right thing for it. Then you will see your presents on sale in a store at the hotel)))) For a dollar when cleaning, they will only make a bed for you, but without it I looked at the above - I left, and even broke the door. The water temperature in the pools (for children too) is 18.5-19 degrees, measured every day - this is a dubak, the pool is clean and the water is icy, probably from a constant change of water.
You are nobody on the beach, since the hotel rents some part of it, and the jamshuds sell places for other visitors, so there are no sunbeds (if you didn’t come by taxi before the bus), swearing about this every day. On the beach, everything is paid, no drinks, water, etc. , no soul, nothing.

In general, the hotel does not provide water, one cooler in the dining room during its opening hours, did not have time or forgot to dial, drink in the only bar. The bar is really unique. From 10 to 17 at the pool, from 17 to 22 in the lobby. Tea and coffee - urine (3 bags in the kettle and pour). In short, full savings on you tourists, and your hassle!

For some kind of breakdown, you will apply 10-15 times, for everything put in a brazen way they lure out a tip.

Yes, by the way, wine lovers - they have it in the hotel (sometimes not), but according to employees - for one person in the evening at dinner you are given 1 glass - this is half a plastic cup poured only by those who raised this issue from under the bar counter.
Summing up, I will characterize the hotel as a vacation in Crimea with rented accommodation - you need to pay for everything and have money with you so as not to waste your nerves and health and not starve, since there are no snacks, there are cakes, rolls, etc. here simply does not exist, not to mention the paucity of the menu and cat portions of meat. Yes, almost everywhere it is now portioned, but not as much as here. So why such an All inclusive holiday, if there is no breakfast, no normal organization of delivery to the sea, not to mention the other troubles that the hotel staff create. For this price, there are a lot of other hotels with a supposedly lower rating, but in fact the people who were in them rested with us - they were all within 5 km, everyone said unequivocally - this hotel is much worse in everything and the whole rating is imaginary !!!

So, dear tourists, do not even waste your money and nerves on a trip here, but with children you are generally tormented here, because there is not even water for them, not to mention all sorts of snacks, etc. , and you only have to go to the sea Taxi.
Translated automatically from Russian. View original