The hotel is average, WIFI is paid, the staff is rude

Written: 13 june 2017
Travel time: 27 may — 5 june 2017
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 4.0
Food: 3.0
Amenities: 2.0
I want to write in detail about this hotel. My husband and I checked into this hotel by chance. We took a hotel in Taba, solely because of the excursion to Jordan. When we arrived at the hotel in Taba, it turned out that now there was such a crisis that there were only 3 people in the hotel serving staff, and only my husband and I were tourists, so we had to move to Sharm to this hotel. We were brought to the hotel at 6.00 am. At the reception, we were immediately greeted unfriendly, they refused to wear bracelets, saying that after 10.00 they would put them on, and accordingly they refused to have breakfast. The room was also not given for a long time, saying that there are no rooms yet, but there are rooms with a sea view and a surcharge of $ 80. We said that we already had this number booked when we took the tour. But no one listens to you in this hotel. Somehow they settled, but in the process it turned out that no more than 40 tourists live in the hotel, the hotel is half empty. The attitude towards Russian speakers is disgusting, they only run after the Germans or other foreigners. The rooms are not soundproofed, all partitions in the walls are connected by doors to other rooms. The food is monotonous, rice, chicken, melon and watermelon from fruits. Cleaning is mediocre, the cleaners don't want to do anything without $1. The hotel declares for 5, but here it is a stable 3. We often travel and know what a hotel is 5. And once again, in terms of food, this hotel only has breakfast, lunch, and dinner, there are no snacks like in other hotels near the beach or pool, they say they have a crisis, like Mojito or something else for a fee. The Internet was bought at the airport, in this hotel it is paid and bad. From the animation, exercise, water polo and aqua aerobics. Although there are so few tourists that there is no one to show animation. So it turns out that we paid $ 1.400 for 9 nights and 10 days, and they have a crisis, they save on us. On the day of departure, we checked in at 12.00, and they immediately wanted to take off our bracelets so that we, God forbid, would not overeat them for lunch. I had to make a fuss and prove that we had passed the room, but we have the right to drink and eat before departure, since we have paid for it. They made such a conclusion that with their attitude towards us, soon there will be no one in Sharm, as in Taba, if people have money, they can go to any country, but if not, then you can go to Turkey, the service is higher, but the Egyptians are unlikely to return imagine tourists with such an attitude. I don’t advise the hotel if you don’t want to ask for a glass of beer for half a day, and when they give it to you, it’s as if you have to choose. Hope the review is helpful.
Translated automatically from Russian. View original