SO-SO

Written: 30 june 2017
Travel time: 15 — 29 june 2017
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 3.0
Cleanliness: 5.0
Food: 3.0
Amenities: 6.0
The idea is very good, but the execution leaves much to be desired.
Claimed to be 5*! Don't believe!
The territory is huge and half empty in terms of greenery. Terribly deserted! one staff is on the move. And builders, as construction work is underway on the territory. There are practically no vacationers. If you decide to go with a baby, then ALWAYS take a stroller. Not at the reception. It is not possible to rent. And in the heat it is very difficult to carry a baby (up to 2) years old, even if he walks skillfully with you. The territory is huge. It seems that it is not far from the building to the dining room, but as long as you go around the buildings, pools and the so-called garden, then a kilometer will definitely come out.

Soprano is the main restaurant and is said to be Italian. but in fact it is a common canteen with flies. Not enough dishes. meat dishes undercooked. You can't eat beef!! ! french fries are good. But puree is either starch or powder. Potato slices are not salty and very often undercooked. Sausages and sausages made of cardboard. crap is rare. cheese can be eaten once. Very tasty bryndza. a lot of vegetables. powdered juices, and apple juice - diluted with water. Cakes and puffs are monotonous and for an amateur. Lots of fruits. this is a plus.
We went to rest with two kids (1 year and 2 years). both drink milk from a bottle at night. So this was the problem! The bartender in the canteen yells. The manager allocated 1 out of 2 liters per day!!!!! ! and he stood out with a fight and a shout. Shame on the hotel!!!!!!
The water park is very dangerous! we were 14 days and 4 times during this period turned off the water on the water slides during the work of water attractions, that is, you fly, fart and "rejoice". You rejoice that you are still alive, albeit with a broken head and dislocated limbs.
getting to the beach is problematic. the bus is very small. and the beach itself is a shitty bed bug. The hotel does not provide towels. You have to put it on yourself. petrified sand on the beach. children took a bucket and a shovel and a rake, they were not useful at all. the sea is amazing!! ! the fish are beautiful. that's probably all the pluses of the beach. everything else is bad. there is not even a pressure of water in the tap for washing: something is pissing and that's it.
if you have questions, Diana will help. don't rely on her! She smiles and everything. Your question will remain unresolved.
if someone gets sick in you, then the pharmacy in aqua blue is open from 8 to 23, in AlfLeil from 17 to 23. but the owner is alone and he is far from medicine. I recommend taking medicine from home for diarrhea and vomiting. here it is of viral origin. the whole body hurts. muscles, bones, accompanied by colic, weakness and fever. passes in 3 days. but for these 3 days you are just out! To speed up the process of recovery, one person needs 20-25 dollars for medicines. I will say right away - 80% of vacationers get sick.
if you like Arabic sweets - feel free to go to Gennena city. (taxi fare $5) There is a Tsepas confectionery. everything is always fresh. you will be delighted!!!!
if you want to take pictures in beautiful (nature) places, then when you leave

ode from the hotel, where the Disney castle on the left side walk 100 m there is a palm grove and magnificent bushes with flowers right along the road. you can go to Al Fanar beach. it's dirty there. but there is a hotel beach. he is well-groomed.
the room is very big. 5 by 8. only bathroom 3 by 3!! ! places like this are amazing. this is great. but the cleaners are boors and lazy, and they won’t give water, they won’t put bath accessories, they won’t replenish the bar. but they can lock themselves into the room and shout: "Cleaning! " and show you the way out.
There are 2 fountains on site. but they only work in the evening. There is also a fountain in the lobby. also included in the evening. but I want it during the day.
a lot of mosquitoes. they are poisoned with a gas gun. after that, nothing is visible and stinks !!!!! ! horror.
water and dirt near the pool is not cleaned. very dangerous and not pleasant.
in general, the hotel and the attitude of the staff, and entertainment, and animation are SO SO 3 *, but not 5!
Translated automatically from Russian. View original