Expected more and got even less.

Written: 20 march 2018
Travel time: 11 — 17 february 2018
Who does the author recommend the hotel to?: For families with children; For recreation with friends, for young people
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 7.0
Cleanliness: 7.0
Food: 7.0
Amenities: 7.0
The territory is large, however, it is a complex of two hotels. But we even regretted that we stopped at Albatross, which has a 5 * status, although Aqua Blue, the neighboring four is a hundred points higher, it’s a pity that we overpaid, and at the same time received less, not more. The rooms are fresh, because the hotel is new, but very uncomfortable and somehow empty. The cleaning is good, you can’t say anything about it, new clean towels and bedding, but the view is somehow unfinished and unfinished, something is constantly being completed, clumsy, generally tolerable. Service is disgusting. It's all about tipping, especially with guests from Europe. They are worn like a chicken and an egg, our tourists are treated like second-class people. And even if you give a tip, the attitude and quality of service does not change. You can forget about entertainment in general. Despite the fact that the water park is working, all the slides are not heated, including the pool below. It's really cold to ride. Where there are performances with animals, it really smells bad, and the animation itself is so boring that we hardly saw it during the day. So entertain yourself. Mostly excursions and walks. We went on safari and diving in the reserve, that's really chic there. I highly recommend, we did not get so much pleasure during the whole holiday. Now about nutrition. I say right away, if you live in this hotel, then you should go to the restaurant of the neighboring four. They have better service and a great selection. The beach is far away, it's better to take a bus, it's good that it runs regularly and people don't crowd into it. You need to go down to the beach either by stairs or by elevator. The sea itself is clean and beautiful. There are also fish and a coral reef, but we liked it more in the reserve. You can swim from the shore and from the pontoon. You can have a bite to eat on the beach so as not to return to the hotel, it's good that they took care of it. In general, I advise of these two hotels to stay in Aqua Blue, and if not for him, then the rest at the hotel would be ruined.
Translated automatically from Russian. View original