Terrible hotel that barely deserves 3 stars

Written: 22 july 2023
Travel time: 15 — 21 july 2023
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 10.0
Cleanliness: 3.0
Food: 2.0
Amenities: 2.0
People who give a high score to the hotel want to ask, in what hotels did you even rest before that ? ! In order: we arrived at 11 am, the room was given within an hour, that's where the pluses end. The building is located in the middle of nowhere, it is not on the hotel map at all !! ! The building behind the amphitheater, the first floor is generally non-residential, the windows and doors are boarded up, there is only one way out of the huge winding building. We had the very last room, overlooking the construction site and the road. There is simply nowhere else to go. They refused to change even for money, supposedly the hotel was to the eyeballs. Ok, but I'm sorry, why is the same room of the same category in the center of the hotel near the pool, in the middle of nowhere, like ours, costs the same?! ? There was no cold water in the room at all, the toilet was flushed from the kettle for the first couple of days. The cleaner came through once. Beach towels were not given for a week at all, although they asked several times. At the reception they pretended that they did not understand at all.
You turn to them, and in response, in the cold, they are distracted either by a phone call or by other Arabs who climb out of line. By the way, about the Arabs, 99% of them rested there. Slavs / Europeans to see was for happiness. I think there is no need to write about what Arabs are pigs, what dirt they are after, how ill-mannered they are, how they climb ahead of you without a queue, etc.
Further down the list: in the water park, not all slides were turned on, that is, one slide works for an hour, then they are turned off, others are turned on for an hour, and so on in a circle. In the children's water park, the same picture, first one part works, then another. Hello, 100% hotel occupancy!! ! Plus, vacationers from Charmillion 5 *, who came to our hotel in the water park. The crush and the queue for these slides, that in the war for buckwheat, there are not enough buns for the descent at all, and you still turn on the slides in parts ? ! To go down once, it was necessary to stand for 15 minutes on the stairs in line in the sun. Tin.

The main thing for the owners of the hotel is to fill more people, but do not care about the service. The same for food: poor, dirty, hordes of flies, crowds of Arabs who climb with their plates without a queue, there are not enough tables, not enough cutlery. The food is terrible, dried oranges, undercooked pasta, half of the dishes with hair. Fu, when I remember, I'm so startled. There are 3 bars on the territory of the hotel, but after 18 pm one actually works, and there are always crowds of queues. Animation for children: 20 minutes of songs, stupidly the same every day. The same dances. No contests, no communication, nothing. Adult animation is generally at zero. At 22-00 everything ends, the lights are turned off, everyone go to hell. The bus to the beach runs once an hour. Stuffy, with hot seats. 10 minutes drive is like a road to hell. The sea is like the sea, it simply does not exist. Ankle depth. From the pontoon immediately break 30 meters. You can stare at the fish.
The food court is terrible, french fries and a quarter of an incomprehensible dried nugget with a bun the day before yesterday. No vegetables, nothing else. Disgusting hotel. We were with two children aged 7 and 3. I counted the days until the end of my vacation so that I could return home. After this hotel, there was no desire to ever return to Egypt.
Translated automatically from Russian. View original