Bad hotel, bad food, managers at the reception behave rudely

Written: 10 november 2019
Travel time: 7 — 12 november 2019
Chose a hotel by location on the map and advice of a travel agent. Managerial service is very poor. Lots of mosquitoes and fleas in the rooms. There are no fumegators. Lots of flies on the beach. They demanded money to check into the hotel and get the rooms for which they were paid. It was said that our numbers were sold by the operator. They did not want to contact the operator. When asked to issue another key to the number, they answer that it is unforeseen. The food is very bad. I do not know how people relax with children. The hotel does not pull on 4+, somewhere on 2.3+.
Translated automatically from Ukrainian. View original