Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
2.0
Service:
1.0
Cleanliness:
1.0
Food:
1.0
Amenities:
3.0
Initially, this hotel attracts with its vast territory and purely Egyptian style in interior details. But then common sense kicks in.
Of the pluses, I can immediately note - prompt check-in with luggage delivery (but you need to wait 15-30 minutes) directly to the room.
FOOD
BREAKFAST
If you are going to lose weight, then you are lucky, you won’t eat anything extra here)
For the first meal here they give: boiled eggs, barley porridge, yogurt, jams, honey, scrambled eggs with "vegetables" (usually half-cooked), fruits (chopped melon and apples), pancake-type pancakes (also half-cooked), breakfast cereals ( very hard even filled with milk), inedible cheese and sausage, buns (+ - normal) and a bunch of puff pastries. From drinks: diluted juices, terrible tea, coffee 3 in 1 Nescaf? , cold water, boiling water. The coffee machine was FOR VIEW, and appeared only on the 4th day. All drinks the hotel offers to drink from plastic, paper cups (due to the pandemic).
Cutlery: issued in disposable plastic bags (fork + knife), wrapped in ONE napkin. For additional napkins, you need to contact the staff, because there are simply none on the table. Spoons must be taken separately. All appliances were not rubbed, sometimes dirty.
Tables: most often they were unstable, dirty, old.
DINNER
Here is a better picture. It is held in a separate restaurant by the sea (but NOBODY told us about this, we had to look for a place for lunch ourselves).
For lunch you can eat: rice, potatoes, pasta, chicken and grilled fish, grilled vegetables (sometimes). From vegetables: cucumber, pepper, chopped white cabbage, purple cabbage (without any dressing). Fruits: apples, dates, grapes.
Desserts: biscuits with creams.
Drinks: the same as for breakfast, + cola and sprite (diluted with water).
NO CHILDREN'S MENU! However, the hotel's website states that it is.
In addition, various drinks were supposed to be offered on the beach, but this was not.
For water and other cocktails, you had to go to the bar near the dining restaurant yourself.
DINNER
In general, it is no different from lunch. The same rice, potatoes, meat and fish with vegetables. But, other dishes were also added every other time: stuffed bell pepper, appetizer with mozzarella and tomato, minced beef cutlets, couscous (was 1 time), stewed pork and baked chicken (1 time). There were also watermelon / melon, a larger selection of desserts.
Drinks: no change.
During all meals, the air conditioning in the restaurants worked at a minimum setting, or did not work at all. Despite the fact that the workload of people was colossal!
THE INTERNET
The site states that it is FREE at the reception. In fact: ITS SIMPLY NOT. Do you want WiFi? Pay $10 for 6 days! And then, he will only work at the reception.
ROOM
In short: it is old, in need of repair. The mattress is ok, the bed is old. There is no lock on the restroom. TV straight out of the 90s.
For the entire period of rest, the mirror remained dirty. The shower does not work well and is not comfortable to use. Not provided: slippers, bathrobes. Soap is poured into the dispenser near the washbasin, which is not always convenient, shampoo was poured into the dispenser in the shower, there was no gel at all. We did not find cotton buds or discs. The faucet in the bathroom was leaking and couldn't close it completely.
They clean the room badly! The floor was always dirty. Towels are changed every day but they were stained. There is no mini bar in the fridge.
All the furniture in the room is old and needs to be replaced.
SWIMMING POOL
Leaky, with mold and chipped tiles. Requires restoration. The bar is open but the workers use plastic utensils and work in the dirt. All drinks are diluted with water.
According to the rules, the pool closes at 19:00, but we were kicked out from 18:20.
STAFF
Horrible. It is immediately clear that there is no coherence within the team.
If you want to achieve something, IMMEDIATELY speak rudely and call the elder (director, administrator). Don't even start talking to the receptionist or someone's assistant - everything will be useless and you will just be sent). Employees allow themselves to name completely different prices for the same service with a difference of 10-15 minutes. Everyone wants to earn normal money through lies and deceit.
This hotel does not deserve 4 stars. For such a boorish attitude and conditions, he did not deserve 2. Nobody wanted to quarrel and sort things out on vacation. We came to rest, but in the end we spent precious hours not on what we wanted. To beat out the promised services and conditions. It should not be.
All good.
Choose your destination carefully and judiciously.
Of the pluses, I can immediately note - prompt check-in with luggage delivery (but you need to wait 15-30 minutes) directly to the room.
FOOD
BREAKFAST
If you are going to lose weight, then you are lucky, you won’t eat anything extra here)
For the first meal here they give: boiled eggs, barley porridge, yogurt, jams, honey, scrambled eggs with "vegetables" (usually half-cooked), fruits (chopped melon and apples), pancake-type pancakes (also half-cooked), breakfast cereals ( very hard even filled with milk), inedible cheese and sausage, buns (+ - normal) and a bunch of puff pastries. From drinks: diluted juices, terrible tea, coffee 3 in 1 Nescaf? , cold water, boiling water. The coffee machine was FOR VIEW, and appeared only on the 4th day. All drinks the hotel offers to drink from plastic, paper cups (due to the pandemic).
Cutlery: issued in disposable plastic bags (fork + knife), wrapped in ONE napkin. For additional napkins, you need to contact the staff, because there are simply none on the table. Spoons must be taken separately. All appliances were not rubbed, sometimes dirty.
Tables: most often they were unstable, dirty, old.
DINNER
Here is a better picture. It is held in a separate restaurant by the sea (but NOBODY told us about this, we had to look for a place for lunch ourselves).
For lunch you can eat: rice, potatoes, pasta, chicken and grilled fish, grilled vegetables (sometimes). From vegetables: cucumber, pepper, chopped white cabbage, purple cabbage (without any dressing). Fruits: apples, dates, grapes.
Desserts: biscuits with creams.
Drinks: the same as for breakfast, + cola and sprite (diluted with water).
NO CHILDREN'S MENU! However, the hotel's website states that it is.
In addition, various drinks were supposed to be offered on the beach, but this was not.
For water and other cocktails, you had to go to the bar near the dining restaurant yourself.
DINNER
In general, it is no different from lunch. The same rice, potatoes, meat and fish with vegetables. But, other dishes were also added every other time: stuffed bell pepper, appetizer with mozzarella and tomato, minced beef cutlets, couscous (was 1 time), stewed pork and baked chicken (1 time). There were also watermelon / melon, a larger selection of desserts.
Drinks: no change.
During all meals, the air conditioning in the restaurants worked at a minimum setting, or did not work at all. Despite the fact that the workload of people was colossal!
THE INTERNET
The site states that it is FREE at the reception. In fact: ITS SIMPLY NOT. Do you want WiFi? Pay $10 for 6 days! And then, he will only work at the reception.
ROOM
In short: it is old, in need of repair. The mattress is ok, the bed is old. There is no lock on the restroom. TV straight out of the 90s.
For the entire period of rest, the mirror remained dirty. The shower does not work well and is not comfortable to use. Not provided: slippers, bathrobes. Soap is poured into the dispenser near the washbasin, which is not always convenient, shampoo was poured into the dispenser in the shower, there was no gel at all. We did not find cotton buds or discs. The faucet in the bathroom was leaking and couldn't close it completely.
They clean the room badly! The floor was always dirty. Towels are changed every day but they were stained. There is no mini bar in the fridge.
All the furniture in the room is old and needs to be replaced.
SWIMMING POOL
Leaky, with mold and chipped tiles. Requires restoration. The bar is open but the workers use plastic utensils and work in the dirt. All drinks are diluted with water.
According to the rules, the pool closes at 19:00, but we were kicked out from 18:20.
STAFF
Horrible. It is immediately clear that there is no coherence within the team.
If you want to achieve something, IMMEDIATELY speak rudely and call the elder (director, administrator). Don't even start talking to the receptionist or someone's assistant - everything will be useless and you will just be sent). Employees allow themselves to name completely different prices for the same service with a difference of 10-15 minutes. Everyone wants to earn normal money through lies and deceit.
This hotel does not deserve 4 stars. For such a boorish attitude and conditions, he did not deserve 2. Nobody wanted to quarrel and sort things out on vacation. We came to rest, but in the end we spent precious hours not on what we wanted. To beat out the promised services and conditions. It should not be.
All good.
Choose your destination carefully and judiciously.
Translated automatically from Russian. View original
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