Тотальная экономия на удобствах гостей, наглый персонал Total savings on guest amenities, impudent staff

My husband and I rested on New Year's holidays, we were in Egypt for the fourth time and we never had to live like this.
1. The first thing that angered me was the requirement for a tip from the employee who escorted us to the room upon check-in. We, as usual, gave him $1 and a chocolate bar for his service, to which he said that this is sooooo little, and we owe him another $2. We refused to pay more than you can see, offended him too much, he angrily slammed the door, and after 10 minutes. we had a "gift" under the door, a bunch of garbage and a used condom - the "perfect" start of the vacation + plus a gift for the new year)))
2. There was no hot water in the room. At the reception, they first claimed that there was no water in the entire hotel, and after our insistent demands to resolve this issue, a hotel worker miraculously appeared, who made the temperature of the common hull boiler higher, and the water became warm, but not hot.

3. Food. For breakfast, scrambled eggs, boiled eggs, pickled onions, chili and the day before yesterday rolls))) We went for lunch twice - the choice is almost the same, we were at dinner once or twice, and then we realized that it makes no sense to eat at the hotel, we ate in the city.
90% of the dishes in the "restaurant" are broken plates and cups.
4. Terrible pontoon. For the whole vacation, I went through it 1 time, then I did not dare. Until you reach the reef along it, all desire to swim disappears.
5. All pools are cold.
Pros: the location of the hotel - to Il Mercato 7 min. walk to the Old Market - 20 min. walking step. Taxi to Naama Bay $10 two way.
Live beautiful reef. Nice territory. Everything)
There are a lot of Italians in the hotel, the whole vacation wondered why they were going there, either for free, or everything suits them))
In general, if you plan to go to this hotel, then it’s better to do it during the heat season (so as not to feel cold water in the shower and pools), or if you are offered it for a maximum of $ 500 for two for 7 nights, this misunderstanding cannot cost more .
We gave about $ 800 for our tour for two, for 6 nights (the price is this, because there were holidays).