People, if you love and respect yourself, don't go to this cesspool, I was counting the minutes until I left.
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People, if you love and respect yourself, don't go to this cesspool, I was counting the minutes until I left.
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I stayed at the Sharm El Sheikh Queen Sharm Resort (formerly Vera Club Queen Sharm Beach) 4*, 12 nights, from December 5th to 17th, 2025. Tour operator: Joinup. My review of this hotel is extremely negative. I knew it was a budget hotel and didn't expect much comfort. They advertise 4 stars, but I would have given it 1 star! This isn't the first time I've used these types of tours.
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I stayed at the Sharm El Sheikh Queen Sharm Resort (formerly Vera Club Queen Sharm
Beach) 4*, 12 nights, from December 5th to 17th, 2025. Tour operator: Joinup.
My review of this hotel is extremely negative. I knew it was a budget hotel and didn't expect much comfort. They advertise 4 stars, but I would have given it 1 star!
This isn't the first time I've used these types of tours. But what I encountered was shocking!
The main issue was the outright rudeness of the managers in the lobby!
The problems began upon check-in. When I boarded the transfer bus, I immediately warned the attendant that I had a Standard Garden View
(Beach Area) 1AD room, right on the beachfront. He wanted to avoid taking me to the upper building. For those traveling there, and especially the managers, I'll tell you right away that the hotel is divided into two parts: VIEW SHARM, located about 500 meters from the beach, and SHARM BEACH, located directly on the beach. Both are located on a steep hill, and to get from the beach to VIEW SHARM, you have to climb steps. This didn't suit me at all.
The attendant assured me he understood everything, saw my voucher, smiled kindly, and took me straight to the upper level. Quite the opposite! I absolutely didn't want to stay there. There were people on the bus waiting to move on. At the lobby, they persistently insisted that I was on the upper level. The argument lasted for about an hour. People on the bus waited.
Unable to bear it, the attendant loaded my suitcase back onto the bus and off we went. We dropped people off at two more hotels and returned to Queen Sharm, this time to the lower level. The attendant left me at the check-in counter and quickly left.
At the check-in counter, they spent a long time explaining to me that I had purchased the upper level. The contract clearly stated SHARM BEACH – directly on the beach. I refused. The whole argument lasted for 2 HOURS. I managed to contact customer service. A girl named Svetlana answered and (WARNING) explained it to me like this: Verbatim: You see how many people have arrived. They don't have any available rooms!
Apparently they don't understand what a contract is.
Seeing that I wasn't leaving the reception desk and was raising my voice (people were starting to gather), the hotel managers finally found the room I had booked. When I inspected the room, I immediately refused it. Everything was terrible there. I was given another room IMMEDIATELY!! ! They found rooms available!
In this room, number 4414: On the Joinup website, they advertise the room as having a balcony or terrace. There's none of that. Instead of a garden view, there's a dirty area (photo attached).
1. The water in the bathroom was coming from both the overhead shower, which was firmly attached to the wall, and the lower faucet at bathtub level. The diverter didn't work. The water was already running very slowly, and sometimes it would stop completely. They promised to fix it. I waited three days. They explained to me that they had to tear down the wall. I unscrewed the shower-faucet diverter myself. I took it to the lobby and didn't leave. 30 minutes later, they screwed in a regular faucet (photo attached), and the problem was solved. It was really hard to wash. The water flowed very poorly. All the guests complained about the poor water supply.
2. The bathtub was completely rusty, so much so that the metal scratched your feet. I've attached a photo.
3. The sink drain wouldn't close or open. But pulling the wire underneath would open it.
4. The sink-to-countertop connection was moldy. I've attached a photo.
5. Mold along the tile joints.
6. I've attached a photo of the broken wall by the front door.
7. They advertised a flat-screen TV. In reality, it was a cube from last century. The remote didn't work. I took it to the lobby. They promised to return it. The remote never arrived.
ATTENTION!
The hotel reserves the right to change prices, services, and their hours depending on the season and weather conditions, as well as room types, without prior notice. The Join UP! photos posted on the website are examples.
This means you can be accommodated anywhere. I paid for a fixed room, and the prices for each room vary.
- All drinks are served in glasses, goblets, or cups. This is on the website.
Lies! They serve everything in plastic cups that are scary to hold. You could crush them!
The hotel is located on a steep hill. This isn't a complaint, just information. You have to climb stairs all the time. The elevator is only in the central building, and it was often out of order. Those staying in the upper building had to climb numerous stairs the entire way. This isn't a problem for young people. But those over 60 shouldn't go there simply because of the stairs. Read all the reviews. The restaurant is on the third floor. There's no elevator.
Food: Everyone says: "You won't go hungry. " I'm not picky, but the managers should go there and try the coffee—all inclusive. There's no way to describe it! It smells like chlorine!
Again, read the many reviews about the food at this hotel.
Beach: If you arrive after 9:00 PM, there won't be any available sunbeds. There's a clear discrepancy between the number of guests and the number of sunbeds. You have to search for a sunbed with the help of a lifeguard.
The entrance to the sea is very rocky. In light waves, you can fall. The pontoon rocks. You can fall. Again, not for those 60+!
Dear managers of all travel agencies! It's best to say it bluntly: DON'T TAKE THIS TOUR. And the others are just as bad. The client will still be there, but he'll be satisfied.
Below is one of many reviews of this hotel. There's no need to talk about stars here. I don't know who assigns them in Egypt.
Terrible stay
I don't recommend this hotel. The food is disgusting, you don't feel like eating on the fourth day, and by the fifth day, you're disgusted. The fish is black, the pastries are dry, especially in the morning, so if you come late, there's nothing to eat. All the dishes in this cafeteria—it can't even be called a restaurant—are all broken, the cups have no handles, and it's hard to find a spoon. The cafeteria is on the fifth floor, so you have to walk up there. Yes, there's an elevator that takes you to the reception area on the second floor, but that's still no help. The elevator doesn't always work.
If you imagine staying on the second line as a shortcut to the beach, in this so-called hotel, it's a walk up to the fifth floor.
When we checked in, we found a long black hair on the bed. They don't know anything about hygiene here. There's no running water, or the pressure is so low that washing is problematic. The pools are all cold.
They're upgrading for $30.50. The question is, why? I'll spend that extra money and stay somewhere else, with good service, accommodations, and food. By the way, the price isn't cheap.
The pontoon is dangerous; the lifeguard was only there for four days.
I won't write about the Italians; plenty has already been written.
To sum it up, the hotel is terrible. There's no point in us staying there. There are other hotels where you can have a much more enjoyable vacation.
Beach) 4*, 12 nights, from December 5th to 17th, 2025. Tour operator: Joinup.
My review of this hotel is extremely negative. I knew it was a budget hotel and didn't expect much comfort. They advertise 4 stars, but I would have given it 1 star!
This isn't the first time I've used these types of tours. But what I encountered was shocking!
The main issue was the outright rudeness of the managers in the lobby!
The problems began upon check-in. When I boarded the transfer bus, I immediately warned the attendant that I had a Standard Garden View
(Beach Area) 1AD room, right on the beachfront. He wanted to avoid taking me to the upper building. For those traveling there, and especially the managers, I'll tell you right away that the hotel is divided into two parts: VIEW SHARM, located about 500 meters from the beach, and SHARM BEACH, located directly on the beach. Both are located on a steep hill, and to get from the beach to VIEW SHARM, you have to climb steps. This didn't suit me at all.
The attendant assured me he understood everything, saw my voucher, smiled kindly, and took me straight to the upper level. Quite the opposite! I absolutely didn't want to stay there. There were people on the bus waiting to move on. At the lobby, they persistently insisted that I was on the upper level. The argument lasted for about an hour. People on the bus waited.
Unable to bear it, the attendant loaded my suitcase back onto the bus and off we went. We dropped people off at two more hotels and returned to Queen Sharm, this time to the lower level. The attendant left me at the check-in counter and quickly left.
At the check-in counter, they spent a long time explaining to me that I had purchased the upper level. The contract clearly stated SHARM BEACH – directly on the beach. I refused. The whole argument lasted for 2 HOURS. I managed to contact customer service. A girl named Svetlana answered and (WARNING) explained it to me like this: Verbatim: You see how many people have arrived. They don't have any available rooms!
Apparently they don't understand what a contract is.
Seeing that I wasn't leaving the reception desk and was raising my voice (people were starting to gather), the hotel managers finally found the room I had booked. When I inspected the room, I immediately refused it. Everything was terrible there. I was given another room IMMEDIATELY!! ! They found rooms available!
In this room, number 4414: On the Joinup website, they advertise the room as having a balcony or terrace. There's none of that. Instead of a garden view, there's a dirty area (photo attached).
1. The water in the bathroom was coming from both the overhead shower, which was firmly attached to the wall, and the lower faucet at bathtub level. The diverter didn't work. The water was already running very slowly, and sometimes it would stop completely. They promised to fix it. I waited three days. They explained to me that they had to tear down the wall. I unscrewed the shower-faucet diverter myself. I took it to the lobby and didn't leave. 30 minutes later, they screwed in a regular faucet (photo attached), and the problem was solved. It was really hard to wash. The water flowed very poorly. All the guests complained about the poor water supply.
2. The bathtub was completely rusty, so much so that the metal scratched your feet. I've attached a photo.
3. The sink drain wouldn't close or open. But pulling the wire underneath would open it.
4. The sink-to-countertop connection was moldy. I've attached a photo.
5. Mold along the tile joints.
6. I've attached a photo of the broken wall by the front door.
7. They advertised a flat-screen TV. In reality, it was a cube from last century. The remote didn't work. I took it to the lobby. They promised to return it. The remote never arrived.
ATTENTION!
The hotel reserves the right to change prices, services, and their hours depending on the season and weather conditions, as well as room types, without prior notice. The Join UP! photos posted on the website are examples.
This means you can be accommodated anywhere. I paid for a fixed room, and the prices for each room vary.
- All drinks are served in glasses, goblets, or cups. This is on the website.
Lies! They serve everything in plastic cups that are scary to hold. You could crush them!
The hotel is located on a steep hill. This isn't a complaint, just information. You have to climb stairs all the time. The elevator is only in the central building, and it was often out of order. Those staying in the upper building had to climb numerous stairs the entire way. This isn't a problem for young people. But those over 60 shouldn't go there simply because of the stairs. Read all the reviews. The restaurant is on the third floor. There's no elevator.
Food: Everyone says: "You won't go hungry. " I'm not picky, but the managers should go there and try the coffee—all inclusive. There's no way to describe it! It smells like chlorine!
Again, read the many reviews about the food at this hotel.
Beach: If you arrive after 9:00 PM, there won't be any available sunbeds. There's a clear discrepancy between the number of guests and the number of sunbeds. You have to search for a sunbed with the help of a lifeguard.
The entrance to the sea is very rocky. In light waves, you can fall. The pontoon rocks. You can fall. Again, not for those 60+!
Dear managers of all travel agencies! It's best to say it bluntly: DON'T TAKE THIS TOUR. And the others are just as bad. The client will still be there, but he'll be satisfied.
Below is one of many reviews of this hotel. There's no need to talk about stars here. I don't know who assigns them in Egypt.
Terrible stay
I don't recommend this hotel. The food is disgusting, you don't feel like eating on the fourth day, and by the fifth day, you're disgusted. The fish is black, the pastries are dry, especially in the morning, so if you come late, there's nothing to eat. All the dishes in this cafeteria—it can't even be called a restaurant—are all broken, the cups have no handles, and it's hard to find a spoon. The cafeteria is on the fifth floor, so you have to walk up there. Yes, there's an elevator that takes you to the reception area on the second floor, but that's still no help. The elevator doesn't always work.
If you imagine staying on the second line as a shortcut to the beach, in this so-called hotel, it's a walk up to the fifth floor.
When we checked in, we found a long black hair on the bed. They don't know anything about hygiene here. There's no running water, or the pressure is so low that washing is problematic. The pools are all cold.
They're upgrading for $30.50. The question is, why? I'll spend that extra money and stay somewhere else, with good service, accommodations, and food. By the way, the price isn't cheap.
The pontoon is dangerous; the lifeguard was only there for four days.
I won't write about the Italians; plenty has already been written.
To sum it up, the hotel is terrible. There's no point in us staying there. There are other hotels where you can have a much more enjoyable vacation.
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The room, the staff, the food is terrible, the attitude too, cockroaches and unsanitary conditions, they clean so-so for a dollar, beer, wine, brewed coffee for money, the pantog is a roller coaster, instead of 1 line they settle for 2, regardless of anything, not even the fact that the tour was bought for 1, not even the fact that with a child and a stroller (and 2 line only by stairs) and there is no exit.
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The room, the staff, the food is terrible, the attitude too, cockroaches and unsanitary conditions, they clean so-so for a dollar, beer, wine, brewed coffee for money, the pantog is a roller coaster, instead of 1 line they settle for 2, regardless of anything, not even the fact that the tour was bought for 1, not even the fact that with a child and a stroller (and 2 line only by stairs) and there is no exit. Pigeons fly in the dining room and poop in a plate. There is also no toilet on the beach. The hotel corresponds to 3, they give preference to Italians
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• 5
• traveled 11 months ago
The worst hotel of all who were in Sharma. The disappointment began from the moment of settlement. After receiving their number for 4 people found only 3 beds in it, the settlement was late and the truth was brought with complaints in an hour. The refrigerator from which the water flowed and promised to replace in 15 minutes it remained unchanged.
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The worst hotel of all who were in Sharma. The disappointment began from the moment of settlement. After receiving their number for 4 people found only 3 beds in it, the settlement was late and the truth was brought with complaints in an hour. The refrigerator from which the water flowed and promised to replace in 15 minutes it remained unchanged. There was a constant water in the floor on the floor, the staff simply did not respond to the remark. Beach. We love to get up early, air, sea ...took the beds at 6 o'clock, and when returning after breakfast, they found that our things had translated the caretaker at the beach to places that he considered fit. In his opinion, we took places intended for Italians who obviously pay him. Panton, if it can be called so, simply 'Stid' for the hotel, which presents itself on 4*. The track for survival, and during the waves, you will not stay on it at all, the American slides that rose and became a rib from the wind.
Nutrition is medium, as for Egypt. And the most horrifying !! ! Huge cockroaches one day when returning from the beach, we were surprised in front of our number. The half -corridor was interrupted and the entrance to the room was blocked, the cockroaches were huge. The workers laughed and showed how to press them with their feet !!! ! I had hysteria. I never want to mention next. Such a boorish attitude of the staff is simply unacceptable. The room has changed and no longer saved, have never had such a holiday. They counted hours before departure. I do not advise anyone or for any money !! !
Nutrition is medium, as for Egypt. And the most horrifying !! ! Huge cockroaches one day when returning from the beach, we were surprised in front of our number. The half -corridor was interrupted and the entrance to the room was blocked, the cockroaches were huge. The workers laughed and showed how to press them with their feet !!! ! I had hysteria. I never want to mention next. Such a boorish attitude of the staff is simply unacceptable. The room has changed and no longer saved, have never had such a holiday. They counted hours before departure. I do not advise anyone or for any money !! !
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• 12
The hotel consists of two buildings on the first and second coastline. There is a very beautiful reef, a clean beach, snorkeling. The settlement was at about 13.00, we arrived closer to 12.00, put on bracelets and went for lunch. The power is standard, no delicacies are here, but quite tasty. The staff tried, the cleaning of the numbers was daily.
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The hotel consists of two buildings on the first and second coastline. There is a very beautiful reef, a clean beach, snorkeling. The settlement was at about 13.00, we arrived closer to 12.00, put on bracelets and went for lunch. The power is standard, no delicacies are here, but quite tasty. The staff tried, the cleaning of the numbers was daily. The room was with a view of the neighboring hotel, but it was absolutely not embarrassed, since we spent most of the time at sea or by the pool. The territory is beautiful, green and well -groomed, the pool was cleaned daily. Animation was every day, the guys are great.
For me, this hotel left pleasant impressions and he is worth his money, such a budget option for people who do not expect a modest price of Laksher's rest.
For me, this hotel left pleasant impressions and he is worth his money, such a budget option for people who do not expect a modest price of Laksher's rest.
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• 7
Frankly, I do not understand at all where the negative reviews about this hotel come from?? ? People, who are you? The hotel is super. Cleanliness and beauty. Clean rooms, neat territory, extremely pleasant staff, excellent food. I am silent about the sea, because the Red Sea is the Red Sea, regardless of which hotel you live in.
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Frankly, I do not understand at all where the negative reviews about this hotel come from?? ? People, who are you?
The hotel is super. Cleanliness and beauty. Clean rooms, neat territory, extremely pleasant staff, excellent food. I am silent about the sea, because the Red Sea is the Red Sea, regardless of which hotel you live in.
Both? I will definitely come back here more than once and will recommend it to everyone.
The hotel is super. Cleanliness and beauty. Clean rooms, neat territory, extremely pleasant staff, excellent food. I am silent about the sea, because the Red Sea is the Red Sea, regardless of which hotel you live in.
Both? I will definitely come back here more than once and will recommend it to everyone.
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• 8
Kyivites! Rested with a friend! We are lucky with the weather! The hotel is beautiful, renovated, 1 line, a huge area. It is a pity that the pool is cold! DO NOT pay for the carriers - they bring you to the 2nd line, then carry things for the 1st, demanding money (they take the chocolate with reluctance !!! ), ! ! ! ! The animators work smartly, although when organizing a trip to SOHO for money they throw or do not clearly determine the place and time of return! ! ! ! ! The hotel - if it is difficult with children - or the elderly - a long pontoon, sways! Overall satisfied!.
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Kyivites! Rested with a friend! We are lucky with the weather! The hotel is beautiful, renovated, 1 line, a huge area. It is a pity that the pool is cold! DO NOT pay for the carriers - they bring you to the 2nd line, then carry things for the 1st, demanding money (they take the chocolate with reluctance !!! ), ! ! ! ! The animators work smartly, although when organizing a trip to SOHO for money they throw or do not clearly determine the place and time of return! ! ! ! ! The hotel - if it is difficult with children - or the elderly - a long pontoon, sways! Overall satisfied!
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• 8
• traveled 4 years ago
Hello! I'm not writing this review right away so that emotions subside a little) So, we arrived at the hotel at 7 am, we were two couples and 2 rooms were booked on the first line. Put on bracelets and send us to breakfast (after the flight) - THE GOONS DID NOT. Considering that we had a flight on the last day at 5 am and we didn’t have breakfast at the hotel, they didn’t give us breakfast on the first day either.
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Hello!
I'm not writing this review right away so that emotions subside a little)
So, we arrived at the hotel at 7 am, we were two couples and 2 rooms were booked on the first line. Put on bracelets and send us to breakfast (after the flight) - THE GOONS DID NOT. Considering that we had a flight on the last day at 5 am and we didn’t have breakfast at the hotel, they didn’t give us breakfast on the first day either. This has never happened to us before. OK...
Then I see that some are settled, but we were told to wait until 14.00 There are no available rooms.
I give $ 20 and ask you to settle immediately. The answer was that 20 bucks is only for one number (and laughs), so we give 40 bucks. There are no bracelets anyway, and they put them on us only for dinner. No water, no tea, JUST NOTHING!
There is no hospitality in the hotel. That is, there is no one to count the guests, in which case.
The room was received only at 1.30, supposedly the room was cleaned for a very long time. As a result, the room is dirty and with HORRIBLE BED.
I'm not afraid of this word HORRIBLE - hair, dirt, garbage, sand ...Old furniture, the bathroom is just trash, the water never went down while swimming, it simply accumulates and drains after a couple of hours.
On the walls are the corpses of dead mosquitoes, with and without blood. . Dirty curtains, the railings on the balcony are dirty, if you touch it, the clothes will be black. In general, who cleaned it there until 10.30 is not clear ...
There is no kettle, water is not brought to the room.
Safe 10 by 10 centimeters. If you come with a tablet or laptop, then you will not put it in the safe.
In general, their "All inclusive" is just a name. They NEVER bring water to the room, wine and beer are paid, you still need to chase after food. . If you do not come immediately, you will be left without food. There is nothing for breakfast, no fruit. There is a green melon, but it is impossible to eat it. Oh, they also gave something similar to oranges, the cheapest ones, it seems, because they are shriveled. A shame. Hotel 4*
By food: For those to whom it is not important, you will not be hungry.
I ate steamed vegetables, fish, fresh vegetables, sometimes they gave me beef. And the fried chicken. Give a tiny piece and laugh. Like yet? Unpleasant. But if you ask for more, they give. Potatoes, rice, pasta, salads, eggplant. There were mediocre cakes for lunch and dinner, biscuit tasteless and for breakfast not fresh sweet buns.
We bought fruit and water at the Mango Market (5 minutes walk from the hotel), shrimp in the old town.
There is no normal coffee here either, there is a bowl of instant coffee and sugar, do it yourself, we are not slaves to you))) It’s funny and I wanted to cry, only tea in bags (and, accordingly, even worse than coffee).
Cocktails with local alcohol for free, but only 2 glasses per person))
The attitude towards Europeans is 100.000, 000 times better than ours. Very disappointing. They bring everything to them, pour it ...Once in a bar for dinner, they squeezed me cola, and gave it to a European. I was shocked ...He said that it was over, and he got a new bottle.
This is how they give like brandy with cola, or sprite, fanta. What do you ask. This is when in other hotels they pour wine or beer, and here they even squeeze it ...
It was my birthday, they brought a small cake quietly and barely squeezed out "Happy Birthday" And Europeans are congratulated at the top of their voices and they also ask all guests to sing along with them ...
What else did not like. If you take a tour not from your guide, then you will not be given breakfast to go on the tour. All hotels provide. True, I didn’t want their breakfasts)))
Cleaning will be only if the cleaner finds you and asks if you need it (hinting the dollar). In other cases, they will not come to you and the towels will not be changed, the garbage will not be removed.
The water in the pools is cold, nothing is heated anywhere.
There are not enough sun loungers for everyone in the summer, and even for half of the vacationers. Since the beach is not big. In winter, many of the pools are heated, but from 13 to 15 all the normal sun loungers were occupied.
Regarding the pontoon, everyone writes in the reviews that it is very bad, but in fact it is stable. And even in a strong wind, you can walk along it for the sake of the beauty that you can see in this hotel.
Reef - I really liked it. Lots of colorful reefs and lots of fish. What you need for relaxation. Is the Red Sea the best sea in the world? ? ?
One of the big pluses is the price. We bought a tour for 750 $ for 7 nights in hot time) from 24.12. until 31.12 (departure from Kyiv). In better hotels, the price was from $ 1000. This is our third vacation this year and we decided to save a little. After watching the video and reading the reviews, I knew that there were all these disadvantages and was ready for them. Plus, you can spend extra on some entertainment, excursions, which we did.
The sea is something worth going to, even in this class of hotel.
By the way, earlier we also rested in fours, BUT THE FOOD AND SERVICE WAS MUCH BETTER.
In general, for $ 500 (for two), I probably would return there.
If you really want to go to the sea, but there is not enough money.
Yes, there are many disadvantages, but if they are not important for you and there is a good company, then you will like your vacation 100%
We are very pleased that we got from -12 to +24. We were lucky with the weather. The sea is warm
Of course, this is not a four, but the location of the hotel is VERY VERY SUCCESSFUL!
Separately, about the guides Join Up.
On the day of departure, a few hours before leaving the hotel, we were told at the reception that the bus would pick us up from the hotel exit on the first line. Although they brought us on the first day to the reception of the hotel of the second line. And it is logical that they will pick us up from where they dropped us off. But we were told to wait and we, along with the rest of the vacationers, are waiting. The hotel guide also said to wait at his reception. We wait...
With a delay of 15 minutes, the bus arrives and the guide departs from it. He yells at us, saying that why are you sticking around here, I was waiting for you there ...(Moreover, everyone doesn’t care that we go upstairs with suitcases and bags, there is no elevator)
We begin to prove that we are not to blame, a scandal has begun.
He started insulting me and all that...It's just awful. The hotel does not care about Ukrainian guests and does not operate with guides.
The hotel guide was also disappointing. Took a lot of time. He lied, as always, about insurance and that he was registering for a flight. If you have not bought a tour, then he does not take a voucher, but asks to come later. Well, nonsense, you bought a tour and you have to run after it. And if you didn’t come later, then he puts papers in the room. Please come back with your documents.
Have a good holiday everyone!
I'm not writing this review right away so that emotions subside a little)
So, we arrived at the hotel at 7 am, we were two couples and 2 rooms were booked on the first line. Put on bracelets and send us to breakfast (after the flight) - THE GOONS DID NOT. Considering that we had a flight on the last day at 5 am and we didn’t have breakfast at the hotel, they didn’t give us breakfast on the first day either. This has never happened to us before. OK...
Then I see that some are settled, but we were told to wait until 14.00 There are no available rooms.
I give $ 20 and ask you to settle immediately. The answer was that 20 bucks is only for one number (and laughs), so we give 40 bucks. There are no bracelets anyway, and they put them on us only for dinner. No water, no tea, JUST NOTHING!
There is no hospitality in the hotel. That is, there is no one to count the guests, in which case.
The room was received only at 1.30, supposedly the room was cleaned for a very long time. As a result, the room is dirty and with HORRIBLE BED.
I'm not afraid of this word HORRIBLE - hair, dirt, garbage, sand ...Old furniture, the bathroom is just trash, the water never went down while swimming, it simply accumulates and drains after a couple of hours.
On the walls are the corpses of dead mosquitoes, with and without blood. . Dirty curtains, the railings on the balcony are dirty, if you touch it, the clothes will be black. In general, who cleaned it there until 10.30 is not clear ...
There is no kettle, water is not brought to the room.
Safe 10 by 10 centimeters. If you come with a tablet or laptop, then you will not put it in the safe.
In general, their "All inclusive" is just a name. They NEVER bring water to the room, wine and beer are paid, you still need to chase after food. . If you do not come immediately, you will be left without food. There is nothing for breakfast, no fruit. There is a green melon, but it is impossible to eat it. Oh, they also gave something similar to oranges, the cheapest ones, it seems, because they are shriveled. A shame. Hotel 4*
By food: For those to whom it is not important, you will not be hungry.
I ate steamed vegetables, fish, fresh vegetables, sometimes they gave me beef. And the fried chicken. Give a tiny piece and laugh. Like yet? Unpleasant. But if you ask for more, they give. Potatoes, rice, pasta, salads, eggplant. There were mediocre cakes for lunch and dinner, biscuit tasteless and for breakfast not fresh sweet buns.
We bought fruit and water at the Mango Market (5 minutes walk from the hotel), shrimp in the old town.
There is no normal coffee here either, there is a bowl of instant coffee and sugar, do it yourself, we are not slaves to you))) It’s funny and I wanted to cry, only tea in bags (and, accordingly, even worse than coffee).
Cocktails with local alcohol for free, but only 2 glasses per person))
The attitude towards Europeans is 100.000, 000 times better than ours. Very disappointing. They bring everything to them, pour it ...Once in a bar for dinner, they squeezed me cola, and gave it to a European. I was shocked ...He said that it was over, and he got a new bottle.
This is how they give like brandy with cola, or sprite, fanta. What do you ask. This is when in other hotels they pour wine or beer, and here they even squeeze it ...
It was my birthday, they brought a small cake quietly and barely squeezed out "Happy Birthday" And Europeans are congratulated at the top of their voices and they also ask all guests to sing along with them ...
What else did not like. If you take a tour not from your guide, then you will not be given breakfast to go on the tour. All hotels provide. True, I didn’t want their breakfasts)))
Cleaning will be only if the cleaner finds you and asks if you need it (hinting the dollar). In other cases, they will not come to you and the towels will not be changed, the garbage will not be removed.
The water in the pools is cold, nothing is heated anywhere.
There are not enough sun loungers for everyone in the summer, and even for half of the vacationers. Since the beach is not big. In winter, many of the pools are heated, but from 13 to 15 all the normal sun loungers were occupied.
Regarding the pontoon, everyone writes in the reviews that it is very bad, but in fact it is stable. And even in a strong wind, you can walk along it for the sake of the beauty that you can see in this hotel.
Reef - I really liked it. Lots of colorful reefs and lots of fish. What you need for relaxation. Is the Red Sea the best sea in the world? ? ?
One of the big pluses is the price. We bought a tour for 750 $ for 7 nights in hot time) from 24.12. until 31.12 (departure from Kyiv). In better hotels, the price was from $ 1000. This is our third vacation this year and we decided to save a little. After watching the video and reading the reviews, I knew that there were all these disadvantages and was ready for them. Plus, you can spend extra on some entertainment, excursions, which we did.
The sea is something worth going to, even in this class of hotel.
By the way, earlier we also rested in fours, BUT THE FOOD AND SERVICE WAS MUCH BETTER.
In general, for $ 500 (for two), I probably would return there.
If you really want to go to the sea, but there is not enough money.
Yes, there are many disadvantages, but if they are not important for you and there is a good company, then you will like your vacation 100%
We are very pleased that we got from -12 to +24. We were lucky with the weather. The sea is warm
Of course, this is not a four, but the location of the hotel is VERY VERY SUCCESSFUL!
Separately, about the guides Join Up.
On the day of departure, a few hours before leaving the hotel, we were told at the reception that the bus would pick us up from the hotel exit on the first line. Although they brought us on the first day to the reception of the hotel of the second line. And it is logical that they will pick us up from where they dropped us off. But we were told to wait and we, along with the rest of the vacationers, are waiting. The hotel guide also said to wait at his reception. We wait...
With a delay of 15 minutes, the bus arrives and the guide departs from it. He yells at us, saying that why are you sticking around here, I was waiting for you there ...(Moreover, everyone doesn’t care that we go upstairs with suitcases and bags, there is no elevator)
We begin to prove that we are not to blame, a scandal has begun.
He started insulting me and all that...It's just awful. The hotel does not care about Ukrainian guests and does not operate with guides.
The hotel guide was also disappointing. Took a lot of time. He lied, as always, about insurance and that he was registering for a flight. If you have not bought a tour, then he does not take a voucher, but asks to come later. Well, nonsense, you bought a tour and you have to run after it. And if you didn’t come later, then he puts papers in the room. Please come back with your documents.
Have a good holiday everyone!
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Good hotel, super location, it all depends on the price and the company.
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Good hotel, super location, it all depends on the price and the company.
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1. There is no drinking water here, you have to yearn for your bottle all the time, and fill it from the bar. 2. Rooms are not cleaned, cleanliness is zero. Maximum can update toilet paper and all. 3. If you are going here, take all the mosquito repellents, they will definitely come in handy. 4. There are no shampoos, shower gels, disposable toothbrushes and toothpastes, disposable slippers, even for sale.
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1. There is no drinking water here, you have to yearn for your bottle all the time, and fill it from the bar.
2. Rooms are not cleaned, cleanliness is zero. Maximum can update toilet paper and all.
3. If you are going here, take all the mosquito repellents, they will definitely come in handy.
4. There are no shampoos, shower gels, disposable toothbrushes and toothpastes, disposable slippers, even for sale.
5. The furniture is very dirty and old.
6. No Wi-Fi, just buy a SIM card at the airport, orange 4G - 18 GB for $10.
7. Tours with local guide Mohammed are very expensive, in Cairo $120 per person when others have $60 per person.
8. Take a lot of one dollar bills.
9. The kitchen is so-so.
10. The water is already cold. And the pool and the beach.
2. Rooms are not cleaned, cleanliness is zero. Maximum can update toilet paper and all.
3. If you are going here, take all the mosquito repellents, they will definitely come in handy.
4. There are no shampoos, shower gels, disposable toothbrushes and toothpastes, disposable slippers, even for sale.
5. The furniture is very dirty and old.
6. No Wi-Fi, just buy a SIM card at the airport, orange 4G - 18 GB for $10.
7. Tours with local guide Mohammed are very expensive, in Cairo $120 per person when others have $60 per person.
8. Take a lot of one dollar bills.
9. The kitchen is so-so.
10. The water is already cold. And the pool and the beach.
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