Friendly staff, good service, meals with meat and fish, fruits are always in the right amount.
Animation works for two hotels.
The playground is broken, there are no slides, do not leave the child unattended. The kids club is noticeably inferior to Jaz Belvedere.
In general, I recommend, for my money a good impression
Restaurant: varied cuisine, delicious. The staff is smiling and diligent.
The territory is divine, so much greenery, flowers in the desert to create it is a masterpiece.
The rooms are not new, but not old either. Clean and comfortable.
The convenient location makes it possible to take a walk in the evening, buy gifts and souvenirs, shop and shop.
In short, I chose the hotel because of the beach, huge, gently sloping, green. Sun loungers are located at a distance from each other, which gives a state of absolute relaxation. This is great for both kids and adults. The music is wonderfully chosen by the Magic World animation team.
The hotel area is also very large and green. The priority for me was that you can go barefoot in the morning to your own garden from the chalet. This is the perfect Egyptian style. The rooms are not new, but everything is clean and tidy.
Towels are changed daily, rooms are cleaned weekly.
The food is wonderful. Dinners are accompanied by live music, which gives a special atmosphere.
Personally, I attended almost all activities, stretching, water aerobics, yoga. The guys are just super, both girls and boys. Special thanks to Khalid and Ahmed, the energy of these guys is inexhaustible.
The guys lure everyone from young to old, none of the vacationers stand aside.
In general, my rating is the highest. I recommend the hotel and the beach 100%.
On the beach itself there is a bar with drinks and a restaurant with snacks.
There is a volleyball and football field.
Animators organize every day yoga classes, exercises, water aerobics. There is also a variety of evening animation at the restaurant with excellent cuisine for breakfast, lunch and dinner.
There are many heated pools and jacuzzis on site.
Cleaning every day, food is delicious. The pools are all accessible and working, there is a heated one, they are cleaned every day.
The beach is super, clean, animation holds classes every day, exercises, yoga, aerobics, games and entertainment. Very nice and kind guys. Overall a great holiday, we will come again.
The territory is large and very green with one-story chalets and several two-story buildings. The room stock is "tired" and needs renovation, but the bed is clean, the plumbing is working. The hotel has two large swimming pools and two small ones (adults only). In winter, only one is heated, which is located near the main restaurant "El Wadi". There is a bar right next to it. Works from morning till late evening. The beach is located across the pedestrian promenade (like all the beaches in Naama). The beach is wide and large, the sunbeds are in good condition. There is a "beach bar", but only "soft" drinks are free - non-alcoholic. There is alcohol, but for an additional fee. Also on the beach there is a volleyball court, a mini-football field and a children's playground.
The entrance to the water is gentle and sandy. Of course, it’s sad with corals, but if you go to the left towards Novotel Beach, then you can get acquainted with the inhabitants of the coral reef. For experienced snorkelers, this is certainly not an indicator, but for beginners, that's it. Wi-Fi is another "sadness" of this hotel. There is a free one only near the reception and the main restaurant (it's all in the same building) and then it is very slow and always knocks out and you have to go through authorization again. So I just bought a local "sim card" and was aware of all the events). Animation is carried out by a team of 5 people.
All entertainment takes place in the morning on the beach. Exercise, water aerobics, volleyball, etc. In the evening, animators entertain guests across the road at the Charm Dreams Hotel - first a children's disco, and then a traditional "show time" by invited artists or animators. Also on the territory there is a "Kids Club" and next to it is located in the "health club" gym. The hotel staff tries to help in any matter, polite and attentive. Really works for vacationers. Starting from the guesthouse and ending with the cleaners. Thanks)
In summary: the hotel is value for money, excellent location, quality food. I recommend to rest)). Attached is a video review.
The location of the hotel is very good: the first line
Territory: small, well-groomed, buried in palm trees.
Beach: spacious, enough sun loungers, sand, smooth entry into the sea, great with kids. Closer to the buoys there is a pretty good reef and beautiful fish. Of course it would be better if they did not allow smoking everywhere on the beach.
Animation: All the guys are great! There is a mini club, my daughter was delighted with the animator Zhenya!
Food: good, dinners are more varied and tasty. Local alcohol, canned beer. But the way the bartenders pour it is a separate art form))) more than half a glass of foam; ) and if you give a dollar, then the glass will find it and pour it right away as it should.
Wi-Fi catches on the bar for free.
The restaurant staff is especially friendly, always ready to help.
- There are a lot of crows both on the beach and on the summer terrace of the restaurant, once 10 crows were counted on the tables. If you get up from the table and go for coffee, by the time you arrive they are already eating your food. There are also crow repellers. It's the same on the beach climbing in bags stealing everything they like ...
- Another minus is that they are allowed to smoke right on the beach, so there are a lot of cigarette butts in the sand ...though in the evenings they go and collect them, but most of them remain in the sand. Breathing cigarette smoke on the sea is not much fun...
- But the biggest trash is in the mouse hotel.
- For 11 nights I saw 9 rooms, we lived in 3 of them.
The first room was given with a bad bed, so we didn’t get enough sleep on the first night and were so tired from the road, and there’s such a bonus.
The second room was better, more spacious with a view of the pool, palm trees, beauty ...but apparently not only we liked it ...rodents too. There were mice in the hotel, they climbed all over our things, in a suitcase with toys, peed, etc.
Wow, just creepy and disgusting.
I have a phobia for rodents, I didn't sleep for two nights because of them...
I come to the reception, they say that now they will give me a person who will help catch mice, are you serious, I explain to them that I have a phobia, give me a room on the second floor, they say that we are not supposed to have such rooms seriously, but we are supposed to live with mice ? As a result, they drove me around the hotel for two hours in search of another room, also a one-story bungalow, where there is a chance that there will be mice, respectively, the “mice catcher” is coming with us and guess how and with what he was going to catch them? With his bare hands, he enters the room, knocking on the nightstands and waiting for the mouse to jump right into his hands.
We still have two nights to rest, on the one hand I'm afraid of mice and on the other hand for the 3rd time to change the room with a child, imagine what it's like.
The husband agreed that they would bring mousetraps and catch mice, but apparently there were a lot of them, because in a couple of hours two mice were caught.
This is still that terrible sight, you are returning from the beach and you have to fight the mice all the corners of the room were in poop there is even a photo, I also had to take a picture of the mice in the mousetrap.
I’m just very afraid of them, so I won’t show such a spectacle ...
On the beach and other tourists were talking about mice in the rooms...this problem has been going on for two weeks now, and the staff is turning a blind eye to it. They explain that it is winter now, the hotel is in the bay and the mice run away to bask in the rooms.
The Egyptians are funny because you are afraid of mice and you have a phobia, they ask why I am afraid of mice. Seriously, I came to the sea to have fun with your mice?
It's even scary to imagine what's going on in the kitchen...
- The rooms are poorly cleaned, our housekeeper Ahmed seemed so attentive, like he is interested in our well-being, etc.
but did not perform direct duties. There were traces of mice on the floor, the cleaner can bring this to the administration so that they solve the problem ...when I asked why he didn’t warn us about the mice, he said that it was not his job, although he took the dollar left as a bonus without hesitation)))
In general, you won't get much from the staff...the only ones who are ready to really help are gest relation Marina and Alesya!! ! When they realized that we really ran into a problem, they immediately offered a room on the second floor.
- Another minus of the hotel is that at the reception most of the staff do not know Russian, they even make fun of “do not understand Russian”
Like they know English, Italian ...why do they need Russian ...but now at least 90% of vacationers speak Russian, and they cannot say two words in Russian.
Position themselves as a hotel for foreigners, meet foreigners with mice...
I think it’s not worth writing about the fact that the rest is spoiled (((I wanted to relax in this hotel so much, it looks very comfortable, the whole territory is immersed in greenery, close to the sea, a chic promenade, but in the end we left with such impressions. ..
I hope the administration will reach this review and take measures so that you can return without fear and apprehension, to rest, in this pretty oasis.