Norm, but no more.

Written: 14 november 2018
Travel time: 6 — 13 november 2018
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 3.0
Cleanliness: 7.0
Food: 5.0
Amenities: 8.0
The hotel was chosen on the recommendation of the tour operator and reviews. Rested from 6 to 11/13/18, a family of 3 adults and a child of 2 years. Prior to that, several times rested in the hotels of Sharma - Sunrise Grand Select, Cleopatra Luxury Resort.
We arrived at the hotel at 18 o'clock, at the reception I met a man who was tired of life and tourists. Gave me the key, let's move in. There was no light in the room....they said they would send an electrician. We asked to change the room, we were refused. Despite the fact that the hotel was filled by 40 percent. They shone a lantern to find diapers and cereals... They were indignant, but there was no reaction. We went to eat at the cafeteria. The waiters were already tired enough to answer where to wash their hands. As soon as you approach him, he is already knocking in the opposite direction "not understanding" either Russian or English. Ate, returned to the room. There is light. No blanket. I call the reception, ask to bring... answers that they will bring it now. Half an hour passes, I call again. I explain that I am going to put the child to bed so as not to wake him up with a knock on the door, please hurry up. The blanket was brought in 1.5 hours! No one bothered to apologize for the inconvenience with the light and did not try to smooth the situation by promptly fulfilling an elementary request. In general, the situation with the staff was clear. Nobody tried to be friendly or polite. Everything was “compensated” by a heart-rending cry, at the sight of the Ukrainians “glory to Ukraine”, “brother”, “sister”....they let these attacks go past their ears and on the 3rd day they no longer yelled in our direction.
Anamation....at the very least, not audible, not visible. The active pool woke up to the sounds of a dull melody by 10:30, by 12 they turned up the sound and began to move the elderly foreigners with aqua aerobics or yoga. In the evening, half an hour was occupied by a mini disco and the same exhausted animation. Lethargy stopped around 23, they didn’t take them to clubs. Those. Don't count on activity and fun. You have to amuse yourself.

Meals - chicken, beef, fish, side dishes are standard. The chef fired with his dishes... rice with chicken. For children - low-fat broth with chicken or beef with vegetables. From fruits - orange, banana, guava, apples.
Recommend shop across from George Clooney Hotel, good selection of mangoes, figs, pomegranates, etc. Lots of sweets and souvenirs, masks, cosmetics. Large selection and very cheap.
The territory of the hotel is large, very beautiful and well-groomed. This is the main emphasis. The hulls are painted and polished. The rooms are old, but clean and well kept.
The coral reef is not bad, but not amazing, grayish, few fish. The beach is cleaned through the sleeves. You need to be careful with the descent into the water from the stones. Moray eels often hide there. My husband was bitten a couple of times. With children, enter the sea only on the sand.
Therefore, in general, we are satisfied with the rest, but the hotel is not 5 * and its money is not worth it. We won't go back there next time.
Translated automatically from Russian. View original