Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
1.0
Amenities:
3.0
Never, ever go to this "hotel". I won’t even go there for free, horror.
The agency offered 3 hotels, chose this one, read the reviews, more or less, paid $ 1500 for a ticket, collected 4-5 months for this bedbug, in all TUI (Mosttravel) agencies they spoke with admiration about the Caribbean, read in the reviews about bedbugs, but they didn’t believe it to the end, but still bought Dichlorvos and a spray after bites.
We arrived at the hotel at 5 pm, settled quickly, but settled in one of the rooms of the family room, this is if you turn right from a small corridor. Very small room, 2 beds, no balcony or terrace. They call it a children's room. Immediately refused, went back to the reception. They said that there are no available rooms, wait for the guide until 9 pm. OK. We wait.
The guide arrived at 7 pm, quite quickly, at this time we took a cocktail in the bar.
We were given a room in building 14.14218, again a family room only to the left, large. The room was ok, there was no water in the mini bar. They called and they brought it. Let's go to dinner. The food didn't impress. Fried chicken, stank of rotten meat, grilled fish underdone, translucent. I liked the hotel in the evening, everything is fun, provocatively, a lot of people.
Sutra woke up at 5:30 and found 3 bites on the body, itched, went to the beach, almost all the sun loungers were occupied, nausea and heartburn were constantly present. We realized that the food from dinner had such an impact. We had lunch on the beach, the potatoes are all black, the grilled chicken is so-so, the vegetables are normal. By the evening it became very bad, vomiting, etc.
Didn't go to dinner.
We decided to go to bed earlier, looked through all the sheets, the mattress for the presence of bedbugs, it seemed there was none, slept with light, at 12 at night I woke up from the fact that something had fallen from the eyelid, opening my eyes I found a HUGE bedbug, they began to check everything again, in the pillows and on 3 more pieces of bed linen were found, they killed then went to sleep, the sister wakes up and says that her lip is swollen, look, there is a bite, inside the lip, sorry, but this is already too much. We go into the bathroom and there the lizard runs around, at 2 o’clock in the morning we came to the reception to change the room, agreed, the night manager came out, went to the first room, we go into the first floor, a lot of insects, we look at the mattress, and there is a sea of them....a lot... we go to another building, and there it stinks of paint, and they tell us it’s okay, you will breathe in perfume and the smell will pass, shock. 2 more rooms turned out to be again with bedbugs. By 4 am we were exhausted. And they said that we won’t look at the room anymore, we want to change the hotel, we call the guide, he starts persuading us to enter the 5th room, we completely refused. He started to show off, I'm with heifers, etc. We are shocked. In short, we spent the whole night in the hotel lobby, where we slept, an incident occurred that shocked us, tourists from Russia bought whiskey for 50 dollars. And the manager slipped them into whiskey just TEA....there was a scandal, it was already by 5-6 in the morning, the girl began to demand her money, they started laughing at her, she started breaking glasses, while screaming, etc. when she left, the “manager” took even more dishes and started beating her, and threw her there, then invited the staff, and said that they should tell the police. After the intervention of TUI Kyiv, TUI MOSCOW, EIGHT CONTINENTS support service (if you are not sure about the hotel, buy their services, they will decide everything for you with the operator), the general guide to Egypt arrived, and we were moved to another hotel, this is after 27 hours without sleep.
If you have even the slightest respect for yourself, NEVER NEVER go there.
The agency offered 3 hotels, chose this one, read the reviews, more or less, paid $ 1500 for a ticket, collected 4-5 months for this bedbug, in all TUI (Mosttravel) agencies they spoke with admiration about the Caribbean, read in the reviews about bedbugs, but they didn’t believe it to the end, but still bought Dichlorvos and a spray after bites.
We arrived at the hotel at 5 pm, settled quickly, but settled in one of the rooms of the family room, this is if you turn right from a small corridor. Very small room, 2 beds, no balcony or terrace. They call it a children's room. Immediately refused, went back to the reception. They said that there are no available rooms, wait for the guide until 9 pm. OK. We wait.
The guide arrived at 7 pm, quite quickly, at this time we took a cocktail in the bar.
We were given a room in building 14.14218, again a family room only to the left, large. The room was ok, there was no water in the mini bar. They called and they brought it. Let's go to dinner. The food didn't impress. Fried chicken, stank of rotten meat, grilled fish underdone, translucent. I liked the hotel in the evening, everything is fun, provocatively, a lot of people.
Sutra woke up at 5:30 and found 3 bites on the body, itched, went to the beach, almost all the sun loungers were occupied, nausea and heartburn were constantly present. We realized that the food from dinner had such an impact. We had lunch on the beach, the potatoes are all black, the grilled chicken is so-so, the vegetables are normal. By the evening it became very bad, vomiting, etc.
Didn't go to dinner.
We decided to go to bed earlier, looked through all the sheets, the mattress for the presence of bedbugs, it seemed there was none, slept with light, at 12 at night I woke up from the fact that something had fallen from the eyelid, opening my eyes I found a HUGE bedbug, they began to check everything again, in the pillows and on 3 more pieces of bed linen were found, they killed then went to sleep, the sister wakes up and says that her lip is swollen, look, there is a bite, inside the lip, sorry, but this is already too much. We go into the bathroom and there the lizard runs around, at 2 o’clock in the morning we came to the reception to change the room, agreed, the night manager came out, went to the first room, we go into the first floor, a lot of insects, we look at the mattress, and there is a sea of them....a lot... we go to another building, and there it stinks of paint, and they tell us it’s okay, you will breathe in perfume and the smell will pass, shock. 2 more rooms turned out to be again with bedbugs. By 4 am we were exhausted. And they said that we won’t look at the room anymore, we want to change the hotel, we call the guide, he starts persuading us to enter the 5th room, we completely refused. He started to show off, I'm with heifers, etc. We are shocked. In short, we spent the whole night in the hotel lobby, where we slept, an incident occurred that shocked us, tourists from Russia bought whiskey for 50 dollars. And the manager slipped them into whiskey just TEA....there was a scandal, it was already by 5-6 in the morning, the girl began to demand her money, they started laughing at her, she started breaking glasses, while screaming, etc. when she left, the “manager” took even more dishes and started beating her, and threw her there, then invited the staff, and said that they should tell the police. After the intervention of TUI Kyiv, TUI MOSCOW, EIGHT CONTINENTS support service (if you are not sure about the hotel, buy their services, they will decide everything for you with the operator), the general guide to Egypt arrived, and we were moved to another hotel, this is after 27 hours without sleep.
If you have even the slightest respect for yourself, NEVER NEVER go there.
Translated automatically from Russian. View original
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