не рекомендую do not recommend

Spent two weeks at this hotel (Eugenia). 30.06 – 14.07. 2012. I won’t say that it was the worst event in my life, but the hotel spoiled my impressions of the rest. I don’t know who awarded the hotel four stars, but even the triples, which, I confess, I didn’t visit often, left the best impression. I will try further in random order to describe what exactly I did not like. 1. Air conditioning. Since July is summer, and Lloret is much further south than St. Petersburg, the lack of proper air conditioning is a problem for me. I described this problem to the agent of the Teztur tour operator in advance. I was assured that there would be no problems with this....Arriving at the place, I was faced with the fact that the condo (thermometer scale from 5 to 30 degrees) drives hot air at a distance of 1 meter from the front door. How could I explain this to the staff (in a mixture of English and German, for two weeks, I only saw Russian-speaking staff at the reception twice). After a couple of hours, a craftsman came and depicted the work - he changed the freon. After this operation, the air conditioner began to drive air at room temperature and it was possible to approach the doors in order to feel under the fan. The rest of the room was still hot, and most importantly stuffy. Near the open door to the balcony, breathing was somewhat easier. When asked to deal with the air conditioner, the staff finally stopped understanding English, saying that everything was working well and great. After talking with other compatriots, I realized that this was not the problem of my room, but of the hotel as a whole. 2. Luggage storage room. We arrived at the hotel at 11-30, the guide Teztur told us that the check-in was at 12-00. At the reception we were told that check-in at them at 13-00. Strange of course, but you can survive. I asked to open a luggage storage room in order to check in my bags and walk around the city. The receptionist was very surprised, but after completing the registration of the group (15 minutes) and after another 15 minutes she found some room on the second floor. Even in 3 stars I did not encounter such a problem. In addition, it was a shame to spend half an hour on such nonsense, then a couple of hours on the air conditioner. 3. Breakfasts. Two types of cheese. Two or three kinds of tasteless sausage. It seems to be muesli, juice from a concentrate or tea / coffee, tomatoes / cucumbers and fruits (watermelons and melons in 50% of cases were tasteless and unripe, by mid-July the situation became a little better). Even a nook discovered 4 days later where one could find scrambled eggs and sausages did not correct the feeling of modesty, but rather even the wretchedness of breakfast. I have seen the worst breakfasts only in Sweden, at the Skavska airport hotel. Dinners were more nutritious and varied, but I would not call them delicious. 4. Poor sound insulation. You can hear the whole corridor, neighboring rooms and the room upstairs. 5. Teen groups. In itself, this may not be bad, but in the company of terrible soundproofing, it is a problem. Many of these groups come for a day or two and not always in the afternoon/morning. Therefore, when the next group arrives at night, it can be quite noisy. And it's not about fun, but about the roar of suitcases, cabinets and other things. Also, if a group of German teenagers rented out their rooms, and they have a bus in the evening, then the whole day the hall will look like a haven for vagrants, where all the empty seats are occupied by sleeping teenagers. 6. Cleaning. I say right away - I left a tip, I was not rude to anyone in the hotel, and in general, and especially abroad, I behave decently. For all two weeks in our room they did not replace the used soap and shampoo. I have never met this one anywhere. Sometimes coming to the room at 15-00, I was faced with the fact that the room was not cleaned. I suspect it's because of the constant moving in/out of teen groups, but I don't think it should be my problem. But the cleaners fly into the room at the same time as their first knock, along with their lack of knowledge of Russian / English, it can be very difficult to wrap yourself in a sheet or towel to explain to them that they are not necessary. A couple of times, right in this form, they tried to send me to the corridor to wait for 15 minutes....7. Number. Very small and cramped, small uncomfortable balcony, shabby look of the furniture and the room itself. 2 out of 3 outlets were broken. TV did not show anything, though it was not needed. 8. Russian speaking staff. Normal, adequate women. 2 waitresses - Russians and 1 Polish or Baltic (twice in two weeks I saw at the reception). In general, it has never been a problem for me to do without Russian staff, but since their specialization is not reception, there is not much sense in solving everyday problems in them. Therefore, do not focus on this item when choosing a hotel. 9. Pools…. Saw only one of them from the balcony. It is unlikely that this is called a pool, rather a decent-sized bathtub 2x2 meters, looks miserable. 10. Location. In the direction of the beach, it is convenient to go downhill. You can walk in 10 minutes. But from the beach - go up the hill. When it's hot, it's not the most pleasant thing to do. 11. Refrigerator. It's not in the room! You can take for a fee 5 or 10 euros per day. The refrigerator is very poor, the shelves are only on the doors. The size of the shelves is strange - cans and bottles do not fit there. 12. Safe. As in many places - for the money. You are given a lock, key and receipt. They take a deposit. The first time I was refused to return the deposit without a receipt. 13. Reception. If you need to ask something there or take the key, but the receptionist is busy with something, then you will have to wait for him for several minutes, and nothing else. 14. Internet. Only in the lobby, the rooms do not catch the network. But the ants, which some people talk about, were not in our room. ))