В Gran Europe 4* ВОРУЮТ!!! In Gran Europe 4* STEAL!!!

Rested with family in late August - early September 2013. The hotel pulls on a dead 3 stars. Not 4 at all! Let's start with the bad:
- In Gran Europe STEAL!! ! The money was put aside in a safe in a separate envelope “for later”. After 3-4 days they stuck their head in - but 300 euros is not enough! And there can be no mistake: they could not spend such an amount in the first days, and in general it is customary for us to keep records of funds to the last cent in a separate notebook. The safe comes with a regular key, no combination lock.
To the complaint, as our guide explained to us (through whom we turned to the management), the hotel director rudely replied that he was tired of all these complaints about the loss (it means that we are not the first to be stolen from! ).

And in general - it is not surprising that valuable things disappear from people there. We observed several times how the cleaners leave the rooms open, while they themselves go to the back rooms for an additional tool.
- And the cleaning in the rooms leaves much to be desired, because it involves sweeping the floor with a disheveled brush, leaving drifts of dust in the corners. Yes, and they try to clean up when the bulk hides from the harmful sun and rests in the rooms, posting “do not disturb” signs. And if so, the room is not cleaned for a day, or even two.
- The restaurant is sorely understaffed. For lunch and dinner, you can't wait until they come to take your order for drinks. And dirty dishes are hardly removed from the tables, as a result, guests have to build turrets and pyramids from dirty plates : -)
- Before you take a plate, it is better to look at it carefully - sometimes there are poorly washed ones.
- Don't expect hot drinks for lunch and dinner! For hot, say, pork, you will have to order and be content with cold water / lemonade, or wine / sangria (such a burda - cheap wine with fruit! ). They watched the picture: a woman bought tea in the hotel bar and went to dinner - they didn’t let her in! And from the restaurant you can not take out not only products (as elsewhere), but even fruits. We saw how the family took an apple to a small child - they took it away at the exit!
- There is no mini-bar in the room! No utensils - at the request of the reception they gave out plastic disposable cups (and this is 4 stars?! ). The bathroom also has plastic cups for toothbrushes (you still need to get used to them so that they do not fall! ). No soap dish - soap was placed on a bag with a bathing cap. Towels are old and falling apart.
The windows don't keep out the noise. And ours went to the side where the animation is being held. Very noisy! And to everything else, every evening listening to a Korean "talent" with a hit a la "op-op... g * vno-style", without which not a single animation could do, is, to put it mildly, unpleasant, or even just nauseating!

Of the pluses (imagine, they are, let's be objective! ) One can name - good food (good, everything is tasty, without frills - although all kinds of seafood and the very Spanish dried meat are on the tables once a week). The pond with turtles is delightful. The beach is normal.
This is not the first time we have been to Spain - an amazing country with many amazing sights. And Catalonia is just full of them! You definitely need to go there, but for a vacation choose a good hotel, better than Gran Europe 4 *, so that at least they don’t rob!